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Generative AI Product Owner

Generative AI Product Owner

Be part of something groundbreaking 

At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.  

With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.  

This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build worldclass products. If you’re excited by the opportunity to create meaningful impact, we’d love to hear from you. 

Who we are 

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.  

At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation. As our GenAI Product Owner you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you’re looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.  

How you will create impact

As a Product Owner, you are responsible for developing the product vision and working with the team to bring that vision to life. You will be responsible for managing the product backlog and ensuring that the development team has a clear understanding of the product vision and goals. You will work closely with the development team, stakeholders, and customers to identify and prioritize features based on customer needs and business value, create user stories, and define acceptance criteria.

  • Defining the product vision and communicating the vision to the team
  • Overseeing all stages of the product development process
  • Building the product roadmap and product backlog with the team
  • Accurately and efficiently managing the prioritization of features and user stories
  • Ensuring user stories are ready for development to start work, supporting documents, wireframes, and other documents for user stories
  • Ensuring each story has the correct acceptance criteria
  • Working alongside users to understand their needs
  • Taking responsibility for all stages of the product realization process and monitoring user reaction to new releases
  • Ensuring business value is achieved from product capabilities

What We Are Looking For

  • Master's in business administration preferred
  • Minimum 5+ years experience as a product owner in the industry
  • Technical product knowledge or specific domain expertise
  • Gen AI experience preferred
  • Strong knowledge of Agile principles and process
  • In-depth understanding of industry market conditions and trends
  • Outstanding verbal and written communication skills
  • Successful track record of developing products within deadlines
  • Excellent attention to detail
  • Sharp analytical and problem-solving skills
  • Creative and innovative thinker

Veterans are encouraged to apply. 
 

#LI-CM1 #LI-AIG #AI #GenAI #ProductOwner

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

IT - Information Technology

AIG PC Global Services, Inc.

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What You Should Know About Generative AI Product Owner, AIG

At AIG, we are excited to announce an incredible opportunity for a passionate Generative AI Product Owner to be part of our groundbreaking new team focused on innovative applications of artificial intelligence in the insurance landscape. As the Generative AI Product Owner, you'll step into a dynamic role, leading initiatives that could reshape the industry's approach to risk management and customer service. Collaborating with talented colleagues, you'll have the chance to guide the development of product visions and manage the product backlog, ensuring that features align with both customer needs and business objectives. You'll play a vital part in the product development process, building out roadmaps, defining user stories, and establishing clear acceptance criteria. Your expertise in generative AI and your understanding of Agile principles will be instrumental as you communicate vision, prioritize features, and monitor user feedback to iterate on our offerings. If you're someone who thrives in fast-paced environments, bringing creativity and innovation to the table, then AIG is the place for you. Here, your contributions will not only help advance our AI initiatives but also foster an inclusive culture that celebrates diverse perspectives and backgrounds. So if you're ready to make a meaningful impact in the world of insurance with AIG, let's connect and explore the potential ahead together!

Frequently Asked Questions (FAQs) for Generative AI Product Owner Role at AIG
What are the main responsibilities of the Generative AI Product Owner at AIG?

The Generative AI Product Owner at AIG is responsible for defining the product vision, managing the backlog, and ensuring clear communication with the development team to bring that vision to life. This role involves overseeing the entire product development process, prioritizing features based on customer needs, and managing user stories and their acceptance criteria.

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What qualifications do I need to become a Generative AI Product Owner at AIG?

To qualify for the Generative AI Product Owner position at AIG, candidates should ideally hold a Master’s degree in business administration, possess at least 5 years of product ownership experience, and demonstrate a strong understanding of Agile principles. Experience in generative AI and technical product knowledge is also preferred.

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What is the importance of collaboration in the role of a Generative AI Product Owner at AIG?

Collaboration is crucial for the Generative AI Product Owner at AIG as this role involves working closely with stakeholders, the development team, and users to gather insights, prioritize features, and ensure a clear understanding of the product vision. Effective collaboration leads to better alignment and successful project outcomes.

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How does AIG support the career growth of a Generative AI Product Owner?

AIG is committed to supporting the career growth of Generative AI Product Owners through continuous learning and development opportunities. We foster a culture that values diversity and inclusion, helping individuals grow their skills while making impactful contributions to our AI initiatives.

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What tools does a Generative AI Product Owner at AIG typically use?

A Generative AI Product Owner at AIG typically utilizes various product management tools to manage the product backlog, gather user feedback, and track progress. Common tools include JIRA for issue tracking, Confluence for documentation collaboration, and other Agile-focused software to facilitate the development process.

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Common Interview Questions for Generative AI Product Owner
Can you explain your experience with Agile methodologies as a Generative AI Product Owner?

When answering this question, highlight your familiarity with Agile principles and how you've applied them in previous roles. Discuss specific methodologies like Scrum or Kanban you've used to drive product development and manage teams effectively.

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How do you prioritize features when managing a product backlog?

Explain your approach to prioritizing features by emphasizing customer needs, business objectives, and technical feasibility. Mention any frameworks or techniques you use, such as MoSCoW prioritization or the RICE scoring model.

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Describe a challenging situation you've faced as a Product Owner and how you resolved it.

Share a specific example of a challenging situation that required your attention, outlining the context, actions you took, and the positive outcome. This showcases your problem-solving skills and resilience in the role.

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What strategies do you use to communicate the product vision to your team?

Discuss how you ensure clarity in communication by utilizing visual aids, presentations, or collaborative workshops. Emphasize the importance of regular check-ins and open channels for feedback to keep everyone aligned.

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How do you handle feedback from customers and stakeholders?

Illustrate your process for collecting, analyzing, and prioritizing feedback from users and stakeholders. Highlight the importance of using this feedback to drive product evolution and improve overall satisfaction.

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What metrics do you track to measure the success of your product?

Specify key performance indicators (KPIs) relevant to the Generative AI products you manage, like user engagement, feature adoption rates, or customer satisfaction scores. Discuss how these metrics inform your decision-making.

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Can you describe your experience in working with AI or machine learning technologies?

Share relevant projects where you've been involved with AI or machine learning products. Discuss your understanding of the unique challenges and considerations in this space as a product owner.

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What do you believe is the biggest challenge facing Generative AI in the insurance industry today?

Reflect on current challenges such as data privacy, regulatory compliance, or user adoption. Discuss your insight into how these challenges can impact product development and user engagement.

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How do you ensure that your product aligns with business objectives?

Explain your strategy for aligning product goals with broader business objectives, such as regular alignment meetings with leadership, stakeholder input, or strategic planning sessions.

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Why do you want to work as a Generative AI Product Owner at AIG?

Articulate your passion for innovation in AI and why AIG's commitment to transforming the insurance industry resonates with you. Highlight your desire to be part of a forward-thinking team that strives for meaningful change.

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We're a leading global insurance organization with operations in approximately 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support ou...

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Full-time, on-site
DATE POSTED
March 31, 2025

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