Manager, Logistics & Distribution

Why join CMH? 
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:

• Safety as a cornerstone.

• Share our passion – every day.

• Always act with integrity.

• We work as a team.

• Aim for best.

• Balance our social, fiscal, and environmental responsibilities. 

Things that are important to you:

• The opportunity to build lifelong friendships with staff and guests from around the world.

• Working for a company that stands behind its mission, vision, and values.

• An inclusive and rewarding company culture where employees are valued and supported.

• Explore and work at a world-class mountain destination.

• Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.

• Work with hospitality professionals that take pride in providing a high-end guest experience.

• An opportunity to grow and learn in a work environment that promotes feedback and development.

• Discounts with brand partners and on CMH merchandise.

• Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

Visit www.cmhheli.com/jobs to learn more.
 

Position Title: Manager, Logistics & Distribution

Company Name: CMH Heli-Skiing & Summer Adventures

Reports To: Director, Supply Chain

Location of Work: Banff, Alberta

Terms of Employment: Full-time, year-round

FLSA Status: Exempt

Number of Positions: 1

Direct Reports: <5 Full-time (10 casual)

Date of Last Review: March 2025

Anticipated Start Date: May 5, 2025

Posting Close Date: April 9, 2025

Position Overview

The Manager, Logistics & Distribution oversees a cross-dock/warehouse space of around 2,500 sqft and plays a pivotal role in driving the transformation of CMH's logistics operations, focusing on cost control, efficiency enhancement, and people management. Reporting directly to the director of Supply Chain, this position is responsible for leading and overseeing all aspects of warehouse and distribution activities to optimize supply chain performance.

This role can be performed in a hybrid capacity with an in-office expectation of 2-3 days per week to support the in-house team.

Essential Duties and Responsibilities

• Spearhead the implementation of best practices to streamline warehousing and distribution operations.
• Execute initiatives to optimize warehouse layout, processes, and workflows to improve efficiency and reduce costs.
• Develop and manage budgets for warehousing and distribution activities, identifying opportunities for cost savings and efficiency improvements.
• Analyze financial data and performance metrics to track expenses, identify trends, and make data-driven decisions to optimize cost-effectiveness.
• Provide leadership and direction to the warehouse and distribution team, fostering a culture of accountability, collaboration, and continuous improvement.
• Participate in recruitment of new talent and train and develop new talent within the team, ensuring alignment with CMH's values and objectives.
• Establish and monitor key performance indicators (KPIs) to measure and track warehouse and distribution performance, implementing corrective actions as needed to achieve targets.
• Collaborate cross-functionally with procurement, hospitality, and other departments to ensure seamless integration and alignment of supply chain processes.
• Ensure compliance with regulatory requirements, safety standards, and industry best practices in warehousing, distribution, and transportation.
• Proactively identify and mitigate risks related to warehousing and distribution operations to safeguard CMH's reputation and assets.
• Help develop and support the implementation of OHS, sustainability, and DEI initiatives.
• Train, participate in, and provide support, as required, during emergency response situations.
• Support guests and employees in the field program during area visits, as needed. 

Minimum Qualifications

• Diploma or degree in supply chain management, logistics, or a related field.
• Five years of progressive experience in logistics and distribution management, with a proven track record of success in driving operational excellence and cost control.
• Demonstrated leadership skills with the ability to inspire and motivate teams to achieve goals in a fast-paced environment, preferred.
• Valid driver’s license with clean driver’s abstract.

Competencies, Knowledge, Skills, Abilities, and Other Qualities

• Demonstrates integrity, discretion, critical thinking, adaptability, and effective problem-solving.
• Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.
• Is organized with clear attention to detail, with strategic planning skills and abilities.
• Able to communicate at a high level in a clear, effective, and timely manner.
• Proven ability to maintain confidentiality and professional working relationships with peers.
• Technical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.
• Able to prioritize tasks and responsibilities in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.
• Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.
• Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.
• Able to identify potential issues and quickly work with the team to manage and respond to such situations in a timely and professional manner.
• Sees projects through to completion including follow-up on any identified issues.

Working Conditions

• Physical ability to perform the duties of the role and ability to lift, carry, or otherwise move and position up to 50 pounds regularly.
• Manual dexterity to operate a computer and other common office equipment on a regular basis.
• This position requires you to work on evenings, weekends, and holidays based on the needs of the business.
• Willingness to travel, as needed, to support CMH's operational requirements.
• CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided including a base salary starting between $80,000-95,000 which is based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:

• Health and dental benefits after 90-days.
• Group Savings Plan eligibility after the 90-days.
• Paid personal/sick and vacation days.
• CMH Ski Pass Program.
• IKON Pass Benefits.
• Pro deal affiliations with Brand Partners.
• Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**