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Manager - Controller - job 4 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The Strategy & Transformation (S&T) team is responsible for identification, planning and delivery of strategic initiatives that enable the Controllership and broader Finance organization to achieve their objectives.  The team supports the delivery of large-scale projects that support Mergers & Acquisition deals, improve processes, enhance the control environment, support business growth activities, and implement new technologies. The S&T team is part of the Global Record to Report Team. 

The project manager role will be responsible for leading and executing initiatives by driving the delivery of key project outcomes. This role will have significant exposure to global stakeholders and senior leaders. While the projects will change over time, a strong set of core project management skills is required.

Key Responsibilities

  • Lead transformation projects and strategic initiatives for various parts of the Controllership and broader Finance organization.
  • Comprehensive project management to execute on strategic priorities, taking a project from solution design, planning and mobilization through execution & delivery.
  • Establish end-to-end processes, controls, dashboards / metrics and requirements for sponsored projects.
  • Consistent application of governance standards across all project types.
  • Extensive stakeholder engagement and facilitation across all levels of management.

Minimum Qualifications

  • 5+ years of relevant experience in driving Project Management, Process Transformation and Reengineering, with proven ability to lead multiple large scale initiatives, independently
  • Excellent communication skills and track record of collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders
  • Ability to manage multiple demands successfully within a matrixed organization
  • Results oriented, ability to lead and influence without authority
  • Proven strategic thought leadership with ability to translate strategy into well-defined outcomes

Preferred Qualifications

  • Good understanding of AXP Controllership Processes
  • CA / CPA / BS in Finance, Accounting or closely related fields (or alternatively an MBA)
  • Strong technical aptitude and ability to work with Technology to drive solutions
  • Strong understanding of Process Mapping, Analysis and other relevant Six Sigma methodology
  • Big 4 and/or consulting experience preferred

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager - Controller, American Express

Are you ready to take the leap into an exciting position as the Manager - Controller at American Express in vibrant New York? At Amex, we value your growth and development, backing you with the support you need to achieve remarkable things in your career. In this role, you will lead transformational projects within the Strategy & Transformation team, working hand-in-hand with global stakeholders to drive the delivery of key project outcomes that will impact our Finance organization. You will engage with a variety of teams, mastering comprehensive project management methodologies to take initiatives from conceptualization through to completion. Your responsibilities will include establishing end-to-end processes, controls, and performance metrics that align with our strategic goals. With a solid experience of at least 5 years, superior communication skills, and the ability to navigate a matrixed organization, you'll influence and coordinate seamlessly across departments. Your efforts will not only enhance our operational efficiency but will also embody the core values of American Express. So, if you're looking for a dynamic workplace that fosters collaboration, strives for excellence, and celebrates individuality, we encourage you to apply for the Manager - Controller position at American Express. Let's lead the way forward together!

Frequently Asked Questions (FAQs) for Manager - Controller Role at American Express
What are the primary responsibilities of the Manager - Controller at American Express?

The Manager - Controller at American Express will primarily oversee transformation projects and strategic initiatives within the Finance organization. This role includes comprehensive project management responsibilities from solution design through execution and delivery while ensuring that governance standards are consistently applied. You'll lead cross-functional teams, establish processes, and collaborate with senior leaders to drive organizational success.

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What qualifications do I need to apply for the Manager - Controller position at American Express?

To be considered for the Manager - Controller role at American Express, candidates should have a minimum of 5 years of relevant experience in project management and process transformation. A CA, CPA, or a degree in Finance or Accounting is preferred, along with a strong technical aptitude and experience working in a matrixed organization. Your ability to lead and influence without authority is crucial.

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What does the work environment look like for the Manager - Controller at American Express?

The work environment for the Manager - Controller at American Express is dynamic and supportive, with a focus on collaboration and innovation. You’ll have the opportunity to work with global teams, engage with senior leadership, and contribute to projects that drive significant impacts within the Finance organization. The enterprise working model offers flexibility, allowing you to choose between onsite, hybrid, or fully virtual arrangements depending on business needs.

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What career development opportunities are available for the Manager - Controller at American Express?

American Express is committed to the professional growth of its employees, so as a Manager - Controller, you'll have access to various career development and training opportunities. This includes mentoring programs, workshops, and courses tailored to enhance your skills and support your career trajectory, ensuring you can thrive both personally and professionally.

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What are the benefits offered to the Manager - Controller at American Express?

As a Manager - Controller at American Express, you'll enjoy a comprehensive benefits package that includes competitive salaries, bonus opportunities, and a 6% company match on retirement savings. Additional benefits include extensive medical, dental, vision, and wellness programs, generous parental leave, free financial coaching, and more. Amex prioritizes your holistic well-being, so you can achieve work-life balance while excelling in your career.

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Common Interview Questions for Manager - Controller
Can you describe your project management methodology and how it applies to the Manager - Controller role at American Express?

When discussing your project management methodology, be sure to highlight your approach to planning, execution, and monitoring progress. Tailor your answer to reflect how these skills will directly benefit the Manager - Controller role, emphasizing specific past projects that demonstrate your ability to manage transformations effectively.

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How do you ensure successful stakeholder engagement in your projects?

Successful stakeholder engagement is vital for the Manager - Controller role. Discuss strategies such as regular communication, seeking feedback, and building relationships based on trust. Provide examples of how you've successfully navigated stakeholder dynamics in prior roles to achieve project goals.

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What strategies do you use to manage multiple projects simultaneously?

In your response, emphasize a structured approach to project management, such as prioritization, time management, and delegation of tasks. Illustrate your answer with examples of how you've handled competing demands in previous positions, showcasing your ability to maintain organization and meet deadlines.

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What do you see as the biggest challenges facing the Finance organization today?

Outline your insights on contemporary challenges faced by the Finance sector, such as rapid technological advancements, regulatory changes, or the need for meaningful data analysis. Relate these challenges back to the role of Manager - Controller, highlighting how you would address them through strategic initiatives.

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Can you provide an example of a successful transformation project you led?

Choose a transformation project that reflects your strengths. Explain your role, objectives, strategies employed, and outcomes achieved. This demonstrates your capabilities while reinforcing your familiarity with the kinds of projects you’ll handle at American Express.

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How do you keep your team motivated during challenging projects?

Discuss your leadership approach, including ways you foster a positive work environment, recognize individual contributions, and maintain open lines of communication. Illustrating an example of how you’ve motivated a team can add credibility to your response.

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What metrics do you believe are important for measuring project success?

Mention specific metrics relevant to the Finance sector, such as time to completion, budget adherence, and stakeholder satisfaction. Explain why these metrics matter in a Finance context and how they could influence decision-making at American Express.

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How do you ensure compliance with governance standards in your projects?

Share your approach to ensuring compliance with governance standards, including building checklists, conducting audits, and fostering a culture of accountability. Explain how your experience can guide adherence to governance in the Manager - Controller role.

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In your opinion, what makes a successful collaboration between Finance and other departments?

Highlight the importance of communication, understanding cross-departmental goals, and fostering relationships. Provide an example where your collaborative efforts led to improved results, showcasing your ability to work effectively across teams.

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What do you hope to achieve in the first 90 days as the Manager - Controller?

Outline specific goals such as assessing existing processes, establishing relationships with key stakeholders, and identifying initial improvement opportunities. This response shows your ambition, strategic thinking, and readiness to make an impact from the start.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

719 jobs
MATCH
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 2, 2025

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