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Vice President, Technology Portfolio Management - job 2 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.  Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day

The Technology Business Enablement (TBE) team powers American Express Tech Strategy by driving Predictability, Transparency, and Efficiency through best-in- class Tech enablers. Within TBE is the Technology Portfolio Management team (TPM) which powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.

Within the Technology Portfolio Management Team the VP, Portfolio Management, will lead a ~600M Technology portfolio and lead relationship management for Technology and Business leaders. The Vice President, Portfolio Management will be responsible for portfolio stewardship and analytics, risk management, and issue resolution. In addition, the Vice President, Portfolio Management will be responsible for operating expense management as well as the development of a high-performing team of Tech Portfolio colleagues. This role will be instrumental in maintaining an effective and consistent engagement and operating model across the business and technology.

What you’ll do:

  • Proactively manage financial planning and forecasting across a Technology investment portfolio, including scenario planning and analytics.
  • Manage capacity risks, negotiate trade-offs, and ensure headcount forecasts and actuals are accurate and aligned to financial targets.
  • Lead annual and in-year planning processes to ensure Technology investment is aligned to the highest priorities and optimized across spend categories.
  • Establish consistent reporting and team goals to enable data governance and integrity.
  • Design and implement portfolio insights standards to support leaders in actively managing portfolio risks and issues.
  • Build a strong partnership with Tech Finance to collaborate and create deliverables for forecasting, annual and long-range plans.
  • Develop and coach your team through process, tooling, and reporting changes while establishing a common knowledge base across all team members.
  • Evangelize standard processes & reporting with Engineering leaders and Product partners to increase adoption and drive decisions, while identifying opportunities to continuously improve.
  • Help to build a fun and engaged hybrid workplace culture across TSPM.

Who you are:

  • 10+ years of experience in large program management, product management, and/or portfolio management.
  • 5+ years leading, developing, and mentoring high performing teams
  • An excellent communicator with the ability to engage, influence, and inspire others to work towards shared outcomes.
  • Data-driven and analytical, adept at developing hypothesis and the analytics to support conclusions.
  • Excellent at building relationships at all levels and with both internal and external partners.
  • Able to balance multiple priorities and work in a fast-paced, dynamic environment.
  • Familiarity with PPM and Financial reporting software (Apptio, Oracle, Rally, Jira, Clarity, etc.)
  • Located in NY and willing travel up to 10%.

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

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What You Should Know About Vice President, Technology Portfolio Management, American Express

Join American Express as the Vice President of Technology Portfolio Management in New York, New York, and lead the charge in optimizing our technology investments! This pivotal role is all about driving business and technology alignment to provide exceptional customer experiences. You’ll be managing a substantial $600 million technology portfolio while building strong relationships with key leaders across both technology and business sectors. Your responsibilities will include steering financial planning, risk management, and analytics to ensure we're on the path to success. You will cultivate a high-performing team of tech portfolio professionals, all the while creating a work culture that’s engaging and inclusive. At American Express, we believe in empowering our employees, and you’ll have the opportunity to mentor your team through changes in processes and tools, ensuring they’re equipped with the knowledge and skills they need to excel. Our focus on transparency and efficiency will help you turn challenges into chances for growth. This isn't just a job; it's a chance to make a real impact in an environment where your voice matters. If you’re ready to bring your expertise in program and portfolio management to a dynamic team, we’re excited to see how you can help us redefine possibilities and lead the way forward together!

Frequently Asked Questions (FAQs) for Vice President, Technology Portfolio Management Role at American Express
What are the key responsibilities of the Vice President of Technology Portfolio Management at American Express?

As the Vice President of Technology Portfolio Management at American Express, you will oversee a significant $600 million tech portfolio, drive financial planning, manage risks, and ensure alignment with business objectives alongside technology investments. You will also lead a team dedicated to enhancing data governance and providing insights to propel decision-making.

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What qualifications are required for the Vice President role at American Express?

The Vice President of Technology Portfolio Management role at American Express requires over 10 years of experience in program, product, or portfolio management, with 5 years in leadership positions. Excellent communication skills, data-driven analytical abilities, and experience with project portfolio management and financial software are essential.

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How does the Vice President of Technology Portfolio Management contribute to American Express's success?

The Vice President of Technology Portfolio Management at American Express plays a crucial role in aligning technology investments with business goals, enhancing efficiency and transparency. By fostering a collaborative environment and leading their team effectively, they ensure the company meets and exceeds its strategic technology objectives.

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What is the work culture like for the Vice President of Technology Portfolio Management at American Express?

At American Express, the work culture for the Vice President of Technology Portfolio Management is inclusive, collaborative, and focused on innovation. The company promotes a hybrid work model, allowing flexibility while encouraging a team-oriented environment where everyone's contributions are valued.

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What can I expect in terms of growth opportunities as a Vice President at American Express?

As a Vice President of Technology Portfolio Management at American Express, you will have extensive opportunities for professional growth through leadership training, mentorship programs, and hands-on experience in strategic decision-making and portfolio management. The company actively supports career development, ensuring employees thrive in their roles.

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Common Interview Questions for Vice President, Technology Portfolio Management
What experience do you have in managing large technology portfolios?

To effectively answer this question, reflect on your previous roles where you've managed technology portfolios, detailing specific outcomes and how your leadership drove value. Highlight metrics such as cost efficiency or project success rates to showcase your impact.

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How do you prioritize projects within a technology portfolio?

Discuss your systematic approach to prioritization, emphasizing data-driven decision-making. Explain how you consider factors like ROI, alignment with business goals, and resource availability. Use specific examples to illustrate your process.

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Can you describe a challenging project you managed and how you resolved issues?

When discussing a challenging project, focus on the context, the obstacles you faced, and the actionable steps you took to overcome them. Highlight collaboration with teams and how effective communication led to a successful resolution.

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What techniques do you use for risk management in technology projects?

Explain your approach to risk management, including how you identify, analyze, and mitigate risks. Share specific frameworks or tools you've used in past roles to manage risks effectively, ensuring that projects remain on track.

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How do you measure the success of technology investments?

Discuss the key performance indicators (KPIs) you utilize to evaluate the success of technology investments, such as return on investment (ROI), user satisfaction, and project delivery timelines. Provide examples of how these metrics have guided your decisions in the past.

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In what way do you foster a high-performing team culture?

Outline your strategies for building a high-performing team, including elements such as mentoring, providing regular feedback, and fostering an inclusive environment. Share specific initiatives you've led to improve team dynamics and performance.

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Describe your experience with financial planning and forecasting in technology.

Elaborate on your experience with financial planning, including the tools and processes you've employed. Discuss how you've successfully forecasted budgets in previous roles, aligning them with strategic objectives and ensuring accuracy.

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How do you handle conflicting priorities within a portfolio management role?

Talk about your methods for managing conflicting priorities, illustrating your ability to balance short-term and long-term objectives. Provide examples of how you've successfully navigated these situations through effective communication and negotiation.

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What strategies do you use for stakeholder engagement?

Share your approach to engaging stakeholders, emphasizing open communication, transparency, and the importance of aligning their interests with project goals. Discuss techniques like regular updates and feedback loops to ensure stakeholders remain informed and invested.

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Why do you want to work at American Express in this role?

Express your enthusiasm for the Vice President position at American Express, tying your career goals with the company's mission and values. Highlight how your experience aligns with their objectives and why you find their commitment to innovation and customer service compelling.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2393 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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