Field Sales Representative - job 3 of 7

As a Field Sales Representative at AT&T, your daily responsibilities include meeting potential customers, conducting hands-on demonstrations of products, performing WiFi assessments, and resolving any tech-related issues. You'll be organizing your day to suit customer schedules, and the role heavily relies on your negotiation and communication skills to meet and exceed sales targets effectively.

To qualify as a Field Sales Representative at AT&T, prior sales experience is preferred, particularly in environments with set targets. A valid driver’s license is essential since the role involves travel using a company-provided vehicle. The ability to work a varied schedule to meet customer needs, including evenings and weekends, is also expected.

AT&T offers an enticing uncapped commission structure for its Field Sales Representatives. You can earn between $31,200 and $55,016, with the potential to earn additional commissions exceeding $20,000 if all sales goals are met. Top performers can exceed $71,029 annually, so your sales success directly impacts your earnings!

AT&T provides comprehensive paid training to new Field Sales Representatives to set you up for success in the field. The training will equip you with product knowledge and sales techniques, and ongoing coaching and mentoring opportunities will keep you on the right track as you interact with customers daily.

Working as a Field Sales Representative with AT&T comes with an array of benefits, including medical, dental, and vision coverage, a 401(k) plan, tuition reimbursement, paid time off, and employee discounts of up to 50%. You’ll also receive a company-paid device and service plan, ensuring you’re always up-to-date with the latest technology.

When facing objections, it’s crucial to listen actively to the customer’s concerns. Acknowledge their feelings, then provide relevant information to address their objections convincingly. Share success stories and emphasize the value of AT&T products to build trust and reshape their perspective.

To meet or exceed sales targets, I focus on understanding customer needs through effective questioning, leveraging data for targeted outreach, and building strong relationships. I also proactively follow up with leads and utilize promotions or incentives to encourage quicker decisions from customers.

I have a solid background in technology and sales, which is crucial for a Field Sales Representative. My experience includes conducting product demos, troubleshooting tech issues, and staying updated with industry trends, enabling me to educate customers effectively about AT&T’s offerings.

The key to excellent customer service lies in effective communication and building rapport. Understanding the customer's needs, being attentive, and providing prompt solutions while maintaining a friendly and professional demeanor ensures a positive experience for the customer.

I am drawn to AT&T's commitment to innovation and customer satisfaction. The opportunity to connect with customers, introduce them to cutting-edge technology, and have the autonomy in managing my sales approach excites me. I believe my skills align perfectly with AT&T's mission.

I prioritize my day by categorizing tasks based on urgency and importance, using a schedule that ensures I can meet customers at their convenience. I also allocate time for follow-ups and admin tasks to ensure a balanced and effective workday.

In a previous role, I encountered a hesitant customer. I took the time to understand their concerns, offered tailored solutions, and presented compelling benefits. Through consistent follow-up and providing valuable information, the customer ultimately decided to make a purchase.

I am motivated by personal and professional growth, as well as the opportunity to help others by providing them with valuable solutions. The excitement of setting and achieving sales goals, coupled with the potential for substantial commissions, drives me to perform at my best.

My selling style is consultative. I believe in building relationships and understanding customer needs before presenting a solution. I aim to make each interaction feel personalized, which not only fosters trust but also leads to increased sales conversions.

When pitching to a customer, I consider their specific needs, past interactions, and the solutions that could best address their challenges. I tailor my presentation to highlight features and benefits that resonate with them, creating a compelling case to encourage a purchase.