Retail Sales Consultant Chaska - job 1 of 2

As a Retail Sales Consultant at AT&T in Chaska, your primary duties will include engaging with customers on the sales floor using a consultative approach, guiding them through products and services, fulfilling online orders, making outbound calls, and participating in community events. Your goal will be to create meaningful customer connections while meeting and exceeding sales targets.

To become a Retail Sales Consultant at AT&T in Chaska, a prior experience in retail or customer-facing sales is beneficial. However, even if you don't have sales experience, AT&T provides the necessary training and coaching to help you succeed in this role. A passion for technology and helping people is key!

Retail Sales Consultants at AT&T in Chaska can expect to earn between $15.65 and $19.46 per hour, with the potential to earn additional commissions, which can amount to over $13,700 annually. High performance can lead to top sellers earning around $62,460 per year, thanks to uncapped commission opportunities.

As a Retail Sales Consultant at AT&T in Chaska, you will receive a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) plan, tuition reimbursement, paid time off, and employee discounts on AT&T services. Additionally, you’ll have access to disability benefits, life insurance, and various supplemental programs.

Working at AT&T in Chaska as a Retail Sales Consultant means being part of a fast-paced and dynamic environment. You will need to be flexible and adaptable to stay current with evolving technology and customer needs. The role is community-oriented and encourages collaboration with colleagues and customers alike.

To answer this effectively, highlight your passion for customer service and technology. Discuss how meeting and exceeding goals drives you, and demonstrate your commitment to helping customers find solutions that suit their needs.

Discuss your approach to customer service, emphasizing patience, empathy, and problem-solving skills. Provide an example of a past experience where you successfully resolved an issue, underscoring the importance of communication and understanding.

Talk about your comfort level with various technologies and how your previous experience can help customers understand products better. If you have specific examples of times you've helped others with tech, share those as well.

Discuss different sales techniques such as consultative selling, active listening, and building rapport with customers. Be prepared to explain how you would implement these techniques to drive sales at AT&T.

Share your strategies for prioritizing tasks and maintaining organization in a fast-paced setting. Consider mentioning tools or methods you use to keep track of customer interactions and follow-ups.

Emphasize the significance of strong communication skills, ability to connect with customers, and adaptability to changing situations. Discuss how these qualities impact sales success and customer satisfaction.

Talk about your collaborative skills and your willingness to support colleagues. Mention specific examples of how you have worked effectively within a team in a previous role.

Explain your proactive approach to learning, whether it’s through participating in training sessions, using the products yourself, or leveraging resources available at AT&T. Emphasize your enthusiasm for staying knowledgeable about technology.

Articulate your respect for AT&T’s reputation and commitment to customer service. You might also mention how you admire their focus on innovation and their community involvement, making it an appealing place to work.

Outline specific strategies such as setting personal goals, learning about customers’ needs, and consistently seeking to improve your skills. Discuss the balance between customer satisfaction and achieving sales targets.