Program Manager, Traffic Management Office

As a Program Manager at AWP Safety, your primary responsibilities include overseeing planning, execution, and monitoring of construction projects, managing internal workflows, facilitating program meetings, and ensuring effective communication with stakeholders. Additionally, you'll analyze and report key program metrics to drive continuous improvement and alignment with business strategies.

To qualify for the Program Manager role at AWP Safety, candidates should have 5-10 years of experience in managing similar-sized programs, preferably within telecommunications or Outside Plant (OSP) construction. Strong business acumen, excellent communication skills, and a Bachelor's degree or MBA are preferred. Proficiency in Microsoft Office Suite and familiarity with Smartsheet is also beneficial.

AWP Safety empowers its Program Managers by providing them with the tools and resources necessary to excel. This includes facilitating internal cross-functional team meetings, sharing best practices for productivity, and ensuring valuable collaboration with finance and other departments to achieve operational excellence.

The work environment at AWP Safety for the Program Manager role is fast-paced and collaborative. You will work with dedicated teams across various functions, engaging with senior leadership and external clients, offering a fulfilling experience that encourages personal growth and professional development in the telecommunications industry.

AWP Safety provides substantial growth opportunities for its Program Managers, including opportunities for advancement within the company. As a leader in traffic management and safety solutions, you will gain valuable experience that can lead to higher-level management roles and specialized positions in project management or operations.

In your response, emphasize specific projects you've managed, the scale of those projects, and the outcomes achieved. Mention any challenges you faced and how you effectively solved them, showcasing your problem-solving and critical-thinking abilities.

Discuss your techniques for prioritization, such as using project management tools, maintaining clear communication with team members, and adapting to changing circumstances. Provide examples of how you've successfully managed competing deadlines and resources in previous roles.

Highlight specific strategies you've employed to ensure clear and effective communication. This could include regular meetings, updated project trackers, and open channels for team members to provide updates. Share instances where these strategies have facilitated successful outcomes.

Explain your conflict resolution approach, such as addressing issues directly, facilitating discussions to understand different perspectives, and working towards a consensus. Offer examples of successful resolution in challenging scenarios from your past experiences.

Discuss the methods you use to track and analyze program performance, such as defining key metrics, using reporting tools, and regularly reviewing progress with stakeholders. Mention how this data informs your decision-making processes and program adjustments.

Provide a detailed account of a project, including your role, the objectives, challenges faced, and the impact it had on the organization or client. Emphasize teamwork and leaderships' importance to the project's success.

Detail your budgeting processes, including planning, forecasting, and monitoring expenses throughout the project lifecycle. Mention any tools or methodologies you've used to stay within budget and any experiences where you successfully mitigated financial risks.

Explain how adaptability is crucial in project management, especially in dynamic environments like telecommunications. Provide examples of situations where changes were necessary and how your flexibility led to positive project outcomes.

Share specific instances where you've implemented demand forecasting processes in your projects. Highlight how accurate forecasting helped streamline operations, allocate resources efficiently, and meet client expectations.

Articulate your passion for safety, improving processes, and delivering results. Reflect on how working at AWP Safety aligns with your values and career aspirations, showing that you are driven by a commitment to excellence and client satisfaction.