Account Executive, Mid City (Boston) - job 1 of 2

The Account Executive at Axon in Boston is mainly responsible for developing and executing a regional sales plan targeting law enforcement clients. This includes both outbound prospecting and lead generation, conducting effective product demos, managing accounts, and attending client sites and conferences to promote Axon’s suite of products. You'll be crucial in converting potential leads into satisfied customers while cultivating long-term partnerships.

To qualify for the Account Executive role at Axon, applicants should have a bachelor’s degree or relevant experience, along with at least 1 year of full sales cycle experience. Familiarity with Salesforce or other CRM systems, and proficiency in Microsoft Office Suite are also essential. Strong communication, organizational skills, and the ability to multitask in a fast-paced setting are critical for success in this position.

Axon provides a comprehensive benefits package for the Account Executive position in Boston, which includes a competitive salary with uncapped commission potential, 401k with employer match, discretionary paid time off, paid parental leave, various health plans, fitness programs, and mental wellness support. Employees also benefit from continuous learning and development opportunities to enhance their skills.

For the Account Executive role at Axon, you can expect to travel approximately 70% of the time. This travel will involve visiting client sites to conduct meetings and product demos, as well as attending various conferences and roadshows. The mix of travel ensures you can build strong personal relationships with clients while promoting Axon’s mission.

The work environment for an Account Executive at Axon in Boston is hybrid—meaning you will work in the downtown office two days a week, with the flexibility to work remotely for the remaining days. This setup promotes a blend of collaboration in person while allowing for the independence and comfort of working from home when needed.

When answering this question, focus on providing a concise summary of your previous sales roles, emphasizing your ability to manage the full sales cycle. Highlight specific metrics, achievements, or strategies you implemented that are relevant to Axon’s mission of selling solutions to law enforcement. Demonstrating familiarity with creative problem-solving in sales contexts will showcase your fit for the position.

In responding to this question, outline a strategic approach to prospecting, which could include research on potential clients, tailoring your outreach methods to align with their unique challenges, and leveraging personal connections or industry events. Highlight your ability to create compelling narratives around Axon’s value proposition to engage prospective clients.

When discussing your product demonstration strategies, emphasize the importance of understanding the client's needs and customizing your presentation accordingly. Discuss incorporating real-world scenarios that demonstrate how Axon's solutions enhance community safety, and ensure to engage the client throughout the demo for an interactive experience.

In your response, illustrate your organizational skills by discussing methods you use for prioritizing accounts, such as categorizing them based on potential value or urgency. Mention the use of CRM tools to track your activities, as well as creating a structured timeline for follow-ups that ensures all clients receive attention while maximizing your productivity.

For this question, share a specific instance illustrating a challenge, whether it was a tough client, a lag in sales, or a market shift. Clearly articulate the steps you took to address that challenge, what results came from your efforts, and how this experience has shaped your approach as a sales professional.

Discuss effective communication techniques you employ, such as regular follow-ups, making yourself available for queries, or using tailored communication methods based on client preferences. Ensuring that clients feel valued and informed can foster trust and lead to a successful sales process.

Talk about the importance of collaborating with colleagues from various departments, such as marketing and customer support, to share insights and strategies. Illustrating your ability to work well with a team will show that you understand the broader picture of how sales fit into the company's success.

You might mention specific methods for staying up-to-date with industry trends, such as subscribing to relevant publications, participating in webinars, or networking with industry professionals. Emphasize the importance of understanding current trends and how they can influence your sales tactics.

For this question, demonstrate your alignment with Axon's mission of safety and justice. Speak to how your values resonate with the company’s goals, and express enthusiasm about contributing to a corporate culture that embraces diversity, innovation, and community support. This personal connection can make a compelling case for your candidacy.

Illustrate your adaptability by sharing instances where client feedback prompted changes in your sales strategy. Talk about how you implemented those changes, monitored results, and engaged with clients to better meet their needs. Highlighting a results-oriented approach will reflect well on your capacity to learn and grow in a sales role.