Senior Product Manager, Taser

As a Senior Product Manager at Axon, your primary responsibilities include defining product vision and requirements for TASER devices, collaborating with cross-functional teams, gathering user feedback, and ensuring the successful execution of product roadmaps. You'll also set performance metrics and utilize both quantitative and qualitative data to inform your decision-making.

To qualify for the Senior Product Manager role at Axon, you should have a Bachelor's degree in a relevant technical or business field and at least 5 years of experience in product management, particularly with hardware/software devices. Experience in managing wirelessly connected or battery-powered devices is desired, but not imperative.

Axon invests in the growth of its employees through a variety of learning and development programs. As a Senior Product Manager, you will have opportunities to improve your skills through hands-on projects, mentorship, and by collaborating with talented teams to deliver innovative solutions.

The culture at Axon is fast-paced, collaborative, and mission-driven. As a Senior Product Manager, you will work in an environment that values diverse perspectives, encourages open communication, and prioritizes making a meaningful impact on public safety. Your contributions will be recognized, and you’ll be empowered to take ownership of your projects.

As a Senior Product Manager, your work directly influences the development of technologies that enhance public safety. You will be at the forefront of creating innovative solutions that can save lives, making your role crucial to the mission of Axon to protect and serve communities.

In answering this question, highlight specific projects where you successfully managed both hardware and software product development, discussing the approaches you took, how you collaborated with engineering teams, and any challenges you overcame.

Discuss your methodology for prioritizing features, such as using data analysis, feedback loops from users, and alignment with business outcomes. Providing examples from previous products can strengthen your response.

Explain different techniques you employ, such as surveys, user interviews, field studies, and usability testing. Stress how you analyze this feedback to inform product decisions and improve user experience.

Detail a specific example that showcases your problem-solving skills, flexibility in facing ambiguity, and ability to lead teams through difficult situations. Focus on the outcome and what you learned from the experience.

Discuss key performance indicators you track, such as customer satisfaction, market share, and product adoption rates. Explain how these metrics guide your decision-making process.

Talk about techniques you use to foster communication and collaboration between product management, engineering, and other departments. Examples of past successes in this area can help illustrate your approach.

Provide a clear narrative of a past product launch, detailing your role, the tactics you used for market entry, and the end results. Highlight metrics that demonstrate the product's success.

Mention specific tools that you’ve utilized effectively throughout your career, such as project management software, analytics platforms, and user feedback systems. Discuss their benefits and how they enhanced your work.

Describe your philosophy around combining technical excellence with user experience. Share examples to illustrate instances where you successfully married these two critical aspects throughout a project lifecycle.

Reflect on your professional ethos and specific experiences that differentiate you. Express how your insights into customer needs and product strategy can align perfectly with Axon's mission to Protect Life.