Associate Product Manager

The Associate Product Manager at AXS is responsible for conducting research, gathering customer feedback, and analyzing the product landscape to identify business opportunities. This role also involves collaborating with various internal teams to prioritize features for the product roadmap, managing multiple projects, preparing product documentation, and supporting sales and marketing efforts with essential product knowledge.

To qualify for the Associate Product Manager position at AXS, candidates should hold a BA/BS degree in a relevant field like Business or Computer Science, with a preference for Advanced Degrees. Additionally, 1-2 years of experience in a Product Management role is ideal, along with a demonstrated ability to manage products and projects effectively.

At AXS, the product management process involves understanding fan and business needs through research and feedback, prioritizing features based on revenue and satisfaction goals, and collaborating with internal teams like Tech, Sales, and Marketing. This approach helps ensure that the products we offer remain top-notch and appealing to our customers.

Essential skills for the Associate Product Manager at AXS include strong organizational skills, effective communication abilities (both verbal and written), and the capability to juggle multiple priorities. Familiarity with development tools such as Jira or Trello, as well as knowledge of the product marketing and launch process, is also beneficial.

The work environment at AXS is vibrant and fast-paced, driven by a team of dedicated professionals known as 'Fanatix'. As an Associate Product Manager, you'll join a diverse and inclusive workforce that values innovative solutions and is committed to enhancing live entertainment experiences.

When discussing your product management experience, highlight specific projects you've worked on, your role, and the impact those projects had on customer satisfaction and revenue. Use metrics and success stories to illustrate your contributions effectively.

To effectively prioritize features, discuss your methods for gathering data and feedback, how you assess the potential impact on revenue and customer satisfaction, and your approach to balancing stakeholder requests. Highlight any frameworks you use, such as MoSCoW or RICE.

Share an example where you successfully managed multiple projects with competing demands. Outline your strategy for keeping organized, communicating with stakeholders, and ensuring all projects progressed smoothly. This will showcase your organizational skills and ability to prioritize.

Emphasize the importance of customer feedback in your role. Discuss how you collect, analyze, and implement feedback into the product development process to improve user experiences and drive satisfaction. It shows you're customer-focused.

Share insights on current trends in mobile app development that excite you, such as personalization, AI integration, or augmented reality. Your knowledge of trends demonstrates your passion and industry awareness, which is crucial for the Associate Product Manager role.

Describe a specific product launch experience, including your contributions, the challenges faced, and the outcome. Highlight how you collaborated with different teams and managed timelines to deliver results, demonstrating your capability in product launches.

Discuss the tools you are familiar with, such as Jira, Trello, or Asana, and how you've used them to manage projects, track progress, and collaborate with teams. This shows your technical competency in the field of product management.

Evaluate your understanding of key performance indicators (KPIs) that matter for product success, such as user engagement, retention rates, and customer satisfaction scores. Discuss how you've used data to measure product effectiveness in past roles.

Select a challenging project that required problem-solving and innovation. Explain the obstacles you faced, your approach to addressing these challenges, and the skills you utilized to turn the project into a success.

Convey your enthusiasm for AXS and its mission to enhance live events. Mention specific aspects about the company's culture, vision, or recent innovations that resonate with you, demonstrating your genuine interest in contributing to the company's goals.