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CDL Delivery Driver/Service Specialist - Jacksonville, FL

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Your role at Vantive

The Service Specialist (CDL Delivery Driver) is responsible for safely operating an 18 to 24-foot commercial vehicle while delivering dialysis products to a diverse home patient base, as well as, kidney dialysis centers. Home patient visits consist of delivering dialysis solution, rotation of stock, and order accuracy assurance with occasional order pick-ups and returns.

Schedule: 4 day work week (5am-3pm/6am-4pm); 1-2 overnight per week (hotel and meal per diem provided) and weekends off.

WHAT WE OFFER FROM DAY 1:

  • $24.04 per hour
  • Paid Time Off (4 weeks) and Paid Holidays (11 paid)
  • Medical, Dental, Disability and Life Insurance coverage
  • Vision and Voluntary Benefits
  • Paid Parental Leave
  • Retirement Savings Plan
  • Employee Stock Purchase Program
  • Flexible Health Care Spending Accounts
  • Educational Assistance Plan
  • Ability to work overtime

Your team

This position is physically demanding and requires this person to make deliveries in exciting locations as our customer base resides in urban and rural localities. Home deliveries will require the incumbent to deliver up to, and at times in excess of 45 cases per delivery. The Service Specialist works closely with multiple levels of the supply chain; including but not limited to, dialysis patients, regional office staff, customer service team, and healthcare professionals.

What you'll bring

  • Minimum of 21 years of age
  • High school diploma or equivalent
  • Valid Class A or Class B Commercial Drivers Licenses (CDL) - Air Brake endorsement, MVR check must meet minimum standards as well as understand and follow all DOT rules and requirement
  • Valid Medical Card
  • Minimum of 1 year of driving comparable equipment with inside delivery experience preferred.
  • Ability to maintain driver HOS log using Electronic Logging Device (ELD).
  • Pass Industrial Capabilities Test
  • Perform multiple day routes that include some overnight travel
  • Safely operate material handling equipment such as lift gates, ramps, pallet jacks, walkie rider, Liftkar (stair climbers)
  • Effective verbal and written communication skills; strong social skills; ability to facilitate and work effectively in diverse, multi-functional teams.
  • Follow all safety rules for equipment use and driving outlined by Baxter and DOT
  • Ability to adequately distinguish colors to identify product labels

Physical Environment:

  • Working environment encompasses all areas of a distribution center, tractor trailer, patient homes, and dialysis centers
  • Repetitive lifting and moving of cases weighing up to 50 pounds
  • Frequent entering and exiting of vehicle
  • Frequent bending, crouching, twisting, reaching, grasping, climbing, and balancing
  • Frequent kneeling, squatting and wrist turning
  • Work efficiently and effectively in extreme cold and/or extreme heat
  • Join us as we revolutionize the treatment landscape and help improve patient lives worldwide.      

We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $51,200 to $70,400 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Vantive

This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive’s 401(k) retirement savings plan, to help you prepare for your future.  The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently.  The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive’s US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive

Equal Employment Opportunity

Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
                                                                                                                                                               
Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Average salary estimate

$60800 / YEARLY (est.)
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$51200K
$70400K

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What You Should Know About CDL Delivery Driver/Service Specialist - Jacksonville, FL, Baxter

Join Vantive as a CDL Delivery Driver/Service Specialist in Jacksonville, FL, where you play a crucial role in delivering essential dialysis products to home patients and kidney dialysis centers. At Vantive, our mission goes beyond simply delivering products; we strive to extend lives and expand possibilities for our patients and their care teams. As a CDL Delivery Driver, your day will be dynamic as you operate an 18 to 24-foot commercial vehicle, ensuring accurate deliveries while rotating stock and maintaining order accuracy. You’ll be doing meaningful work that directly impacts the lives of patients, with a schedule that allows for a work-life balance of four days on and weekends off. Plus, you can expect an hourly rate starting at $24.04, along with generous benefits such as paid time off, medical coverage, retirement plans, and more from day one! Being part of Vantive means you’re not just an employee; you’re part of a community committed to improving kidney care and partnering with healthcare professionals. With a physically demanding role that requires engaging deliveries, you’ll travel to diverse patient locations, ensuring that the vital products reach those who need them most. Your skills in operating material handling equipment and your strong communication abilities will set you up for success as you join our innovative team in revolutionizing patient care. If you’re ready to embark on a fulfilling career that encourages growth and impact, Vantive is the place for you!

Frequently Asked Questions (FAQs) for CDL Delivery Driver/Service Specialist - Jacksonville, FL Role at Baxter
What are the responsibilities of a CDL Delivery Driver/Service Specialist at Vantive?

As a CDL Delivery Driver/Service Specialist at Vantive, your primary responsibilities include the safe operation of a commercial vehicle during deliveries to dialysis patients and dialysis centers. You'll handle the delivery of dialysis products, ensure order accuracy, rotate stock, and occasionally manage returns. This role will require meeting DOT regulations and engaging effectively with various stakeholders including patients and healthcare professionals.

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What qualifications are necessary to become a CDL Delivery Driver/Service Specialist at Vantive?

To qualify for the CDL Delivery Driver/Service Specialist position at Vantive, candidates should be at least 21 years old and possess a high school diploma or equivalent. A valid Class A or Class B CDL with an air brake endorsement is essential, along with a medical card and a clean driving record. Candidates should have a minimum of one year of inside delivery experience and should be able to pass an Industrial Capabilities Test.

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What does the work schedule look like for the CDL Delivery Driver/Service Specialist at Vantive?

The work schedule for a CDL Delivery Driver/Service Specialist at Vantive is designed to promote work-life balance, featuring a four-day week with shifts typically starting between 5 AM and 6 AM. The role may involve overnight stays 1-2 times per week, with hotel accommodations and meal per diem provided. Importantly, weekends are off!

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What benefits does Vantive provide to its CDL Delivery Driver/Service Specialists?

Vantive offers comprehensive benefits for its CDL Delivery Driver/Service Specialists from day one, including competitive hourly pay, paid time off, medical, dental, and vision insurance, retirement savings plans, educational assistance, and more. Employees also have access to various perks such as flexible healthcare spending accounts and employee stock purchase programs.

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What is the physical environment like for the CDL Delivery Driver/Service Specialist at Vantive?

The physical environment for a CDL Delivery Driver/Service Specialist at Vantive includes navigating a variety of settings—distribution centers, patient homes, and dialysis centers. The role can be physically demanding, requiring frequent lifting and moving of cases weighing up to 50 pounds and a lot of movement, including bending, reaching, and climbing. A focus on safety and compliance with all regulations is crucial.

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Common Interview Questions for CDL Delivery Driver/Service Specialist - Jacksonville, FL
How do you ensure the safe delivery of products as a CDL Delivery Driver?

To ensure safe deliveries, I prioritize thorough pre-trip vehicle inspections, adhere to all safety regulations, and maintain effective communication with dispatch and clients. I also keep an eye on weather conditions and traffic patterns to adjust my routes and schedules accordingly.

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Can you describe your experience with material handling equipment?

I have extensive experience operating various material handling equipment such as pallet jacks, lift gates, and stair climbers. I always ensure that I follow best practices for safety and efficiency to facilitate smooth operations at every delivery stop.

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What strategies do you use to maintain a positive working relationship with patients and clients?

Building a rapport with patients and clients is essential; I always approach interactions with empathy and professionalism, listen actively to their concerns, and communicate clearly about delivery timelines and product handling. Establishing trust is key to successful relationships.

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How do you manage your time to complete multiple deliveries efficiently?

I manage my time effectively by utilizing a well-planned routing strategy, prioritizing deliveries based on urgency, and maintaining open communication with dispatch. Utilizing tools like GPS helps in reducing delays and optimizing delivery routes.

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How well do you adapt to unexpected challenges during deliveries?

I pride myself on my adaptability; when faced with unexpected challenges like traffic delays or route changes, I assess the situation calmly and find alternative solutions. Flexibility and quick decision-making are essential in ensuring timely deliveries.

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Can you explain your understanding of DOT regulations?

I have a thorough knowledge of DOT regulations, including maintaining accurate hours of service logs, ensuring the vehicle meets safety standards, and understanding load limits. Adhering to these regulations is non-negotiable for safe and compliant operation.

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What is your process for ensuring order accuracy during deliveries?

Order accuracy begins before I leave the facility. I always double-check orders against manifests before loading my vehicle and maintain clear documentation during delivery to confirm products received by clients. This helps in minimizing errors and ensuring customer satisfaction.

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How do you stay motivated on long routes or during overnight trips?

I stay motivated during long routes by maintaining a positive mindset, listening to audiobooks or podcasts, and taking regular breaks to refresh myself. Staying organized and planning ahead ensures I remain focused and alert throughout the journey.

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What safety protocols do you follow while driving a commercial vehicle?

Safety is my top priority; I follow all company and DOT safety protocols, including seatbelt use, maintaining a safe following distance, and performing regular maintenance checks on the vehicle. I also remain focused and free from distractions while driving.

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What can you bring to Vantive as a CDL Delivery Driver/Service Specialist?

I bring a combination of reliable driving skills, a deep commitment to customer service, and an understanding of the importance of timely and accurate deliveries. My previous experience in similar roles has equipped me with the skills necessary to thrive and contribute positively to Vantive's mission.

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At Baxter, we are united by our mission to save and sustain lives. We are an inclusive community of diverse individuals who are driven to go beyond what is to what is possible in healthcare. We are proud to work at the critical intersection ...

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DATE POSTED
April 1, 2025

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