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Product Integrations Engineer

Bridgit summary:

The construction industry is facing a severe labor shortage. The industry is at an inflection point where they must reimagine talent and modernize their people strategy. Bridgit is the category leader for workforce planning and working with the largest and most sophisticated US general contractors. Although we have continued to gain traction since launching in 2019, there is significant opportunity ahead as we continue to innovate and broaden our offering. 

What you will do

As a Product Integrations Engineer, you will create, improve, implement and support our integration product offering. You will collaborate with the customer, product, development and sales teams to ensure our integration offering is meeting the needs of the market and delivering optimal value.

  • Design & develop integrations: lead the expansion our integration offering, investigating and determining feasibility and functionality of new offerings
  • Enhance existing integrations: continuously monitor, improve, and maintain integrations to ensure they remain reliable, secure and scalable
  • Integration testing & support: ensure integrations are thoroughly tested and provide support for troubleshooting issues.
  • Collaborate cross-functionally: work across teams to develop integration solutions based on the needs of our customers, their tech stack and workflows
  • Support our customers: act as a point of contact for internal teams and customers as needed
  • Documentation & best practices: create detailed documentation for integrations, including data flows and troubleshooting guides. Advocate and enforce integration best practices and coding standards
  • Problem-solve and innovate: identify areas for process improvements, automation, and optimization across our integration offering

Who you are

  • You have 5+ years experience working in SaaS
  • Prior experience working with at least one development language (e.g. Python, Ruby, Javascript)
  • Prior experience working with API’s to develop integrations between SaaS platforms
  • You have experience working with at least one iPaaS, preferably Workato, alternatively Mulesoft, Boomi, etc. Experience with these tools is a plus, but not required
  • You are able to work with large, complex, data sets, drawing insights and making connections
  • You have experience assisting customers in overcoming technical challenges
  • You enjoy learning new technologies and solving problems
  • You have excellent communication skills, both written and verbal
  • Bachelor’s Degree or equivalent experience

What you need to succeed

  • Self-driven commitment to keep learning as our product and customer needs evolves quickly
  • Creative problem solving skills resulting in practical and innovative solutions
  • Excellent communication skills, explaining technical solutions to a non-technical stakeholder
  • A curious mindset and agile approach, able to adapt in a dynamic environment

Our Core Values - Current and future Bridgitrons embody these core values:

  • Build Together, Win Together:  Committed to pursuing the best outcomes and advancing toward shared goals. When faced with challenges, they maintain composure and reliability and work as a team.  Proactively remove roadblocks to maintain momentum and achieve goals.  As a team, they embody a solution-oriented attitude and drive to win.
  • Take Action, Drive Impact:  Ensure efforts contribute directly to goals.  Step up and offer innovative solutions to overcome obstacles and improve processes.  Leverage the ability to think independently and strategically.  Navigate uncharted territory effectively while also laying a foundation for sustainable growth and success.  
  • No Grit, No Pearl: Embrace the gritty aspects of the journey to success.  Pitch in wholeheartedly and recognize that no task is beneath us when it contributes to Bridgit’s collective success.  Believe that confronting ambiguity or adversity with determination, not only strengthens resilience but also fosters growth, driving continuous improvement and achievement.

We believe that creativity, enthusiasm, and drive are the keys to success. We recognize that many of the skills we’ve developed over our careers are often transferable. If you’re not sure you meet every qualification but feel you have other experience relevant to the role, we encourage you to apply.

What you will enjoy

  • A collaborative, autonomous environment where you can make an impact quickly
  • A culture that encourages innovation and professional growth
  • Competitive salary and equity options
  • Perks and benefits including unlimited vacation, 4-hour Fridays 

Bridgit values diversity and believes that our strength comes from including the perspectives of all kinds of contributors. We encourage people from underrepresented communities to apply, including racial minorities, 2SLGBTQIA+, and those with disabilities. Accommodations are available during all stages of the recruitment process, please advise us of any needs as required.

About us

Founded in 2012, Bridgit is a privately held Series B company, having raised over $43.5 million CAD in funding, from investors like Camber Creek, Export Development Canada, Salesforce Ventures, Storm Ventures, and more.

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CEO of Bridgit
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Mallorie Brodie
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What You Should Know About Product Integrations Engineer, Bridgit

Are you ready to make a difference in the construction industry? As a Product Integrations Engineer at Bridgit, you'll play a vital role in shaping our integration products to meet the pressing needs of our customers. Bridgit, a trailblazer in workforce planning with a strong foothold among the largest US general contractors, is constantly evolving, and so is our commitment to innovation. Your primary responsibilities will include designing and developing integrations that seamlessly connect various SaaS platforms, enhancing existing integrations for reliability and scalability, and providing essential support through thorough testing and troubleshooting. Moreover, you'll collaborate with diverse teams across the company to ensure that our solutions not only meet market demands but also add tangible value to our clients. If you're someone who's passionate about tackling complex technical challenges and communicating solutions effectively to various stakeholders, we want to hear from you! With over 5 years of SaaS experience and familiarity with development languages and APIs, you'll thrive in our dynamic environment that encourages continuous learning and creative problem-solving. Join us in building the future of construction and experience the satisfaction of driving impactful change at Bridgit. We’re excited to welcome team members who are motivated by teamwork, creativity, and a relentless drive to succeed. Let's create something amazing together!

Frequently Asked Questions (FAQs) for Product Integrations Engineer Role at Bridgit
What does a Product Integrations Engineer do at Bridgit?

As a Product Integrations Engineer at Bridgit, you'll design, develop, and enhance integration products that connect various SaaS platforms. Your role will involve collaborating with customers and internal teams to ensure solutions meet market demands, providing support for troubleshooting, and maintaining secure and scalable integrations.

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What qualifications are required for the Product Integrations Engineer position at Bridgit?

To qualify for the Product Integrations Engineer role at Bridgit, you should have at least 5 years of experience in SaaS, proficiency in a development language like Python or JavaScript, and experience working with APIs for integration. Familiarity with integration platforms such as Workato, Mulesoft, or Boomi is a bonus!

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What is the team culture like for a Product Integrations Engineer at Bridgit?

The team culture at Bridgit is collaborative and autonomous, encouraging innovation and professional growth. As a Product Integrations Engineer, you'll be part of a dynamic environment where creativity and problem-solving are valued, and your contributions can lead to significant impacts.

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What are some key responsibilities of a Product Integrations Engineer at Bridgit?

Key responsibilities of a Product Integrations Engineer at Bridgit include leading the design and development of new integrations, monitoring and enhancing existing integrations, providing integration testing and support, documenting best practices, and collaborating with cross-functional teams to develop effective integration solutions.

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How can a Product Integrations Engineer succeed at Bridgit?

Success as a Product Integrations Engineer at Bridgit involves a self-driven commitment to continuous learning, strong creative problem-solving skills, and excellent communication abilities to explain technical solutions effectively to non-technical stakeholders. A curious mindset and adaptability in a dynamic environment are also essential.

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Common Interview Questions for Product Integrations Engineer
How do you approach designing integrations between SaaS platforms?

When designing integrations, I start by understanding the requirements and existing workflows of both platforms. I assess the APIs of each platform to identify the data points that need to be connected, then draft an initial integration plan focusing on scalability, reliability, and security.

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Can you describe a challenging integration project you completed?

One of the most challenging integration projects involved connecting a legacy system with a modern SaaS application. I had to learn the ins and outs of both systems, identify and troubleshoot data compatibility issues, and collaborate with users for feedback during the testing phase, ensuring a smooth transition.

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What steps do you take to ensure integrations are reliable and secure?

To ensure reliability and security, I implement thorough testing protocols which include unit tests and user acceptance testing. Additionally, I follow best practices for data encryption during transmission and establish monitoring systems to track integration performance in real-time.

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How do you stay current with new technologies and tools relevant to integration engineering?

I actively engage with industry communities by attending webinars, following online courses, and participating in forums. I also explore documentation from new tools and platforms, and contribute to open-source projects to experiment and deepen my understanding.

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Describe a time you had to troubleshoot a complex integration issue.

In one instance, I dealt with a complex integration failure due to a change in the API structure of one platform. I analyzed the error logs, used testing environments to simulate the issue, and collaborated closely with both teams to identify the root cause and implement the necessary updates swiftly.

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What tools do you prefer to manage integrations and why?

I prefer using iPaaS tools like Workato because they provide a user-friendly interface, allow for visual workflows, and have robust built-in functionalities for error handling and version control, which streamline the development process significantly.

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How do you communicate technical solutions to non-technical stakeholders?

I focus on simplifying the technical jargon and using analogies or visual aids to convey complex ideas. It's important to highlight the implications and benefits of the solution rather than just the technical specifics, ensuring everybody understands the value.

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What strategies do you utilize to document integration processes?

For documenting integration processes, I create detailed flowcharts that map out data flows, as well as step-by-step guides that include troubleshooting tips. I also encourage feedback from team members to ensure that the documentation is user-friendly and covers all potential scenarios.

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In your opinion, what are the key qualities of a successful Product Integrations Engineer?

A successful Product Integrations Engineer should possess strong analytical skills, creativity for problem-solving, excellent communication abilities, and a collaborative mindset to work effectively across teams. Additionally, a commitment to continuous learning is crucial given the fast-evolving tech landscape.

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How do you handle conflicting priorities within integration projects?

I prioritize tasks by discussing effectively with involved stakeholders, assessing the impact versus urgency of each item. Maintaining a clear line of communication helps me manage expectations and adjust workloads as necessary to ensure milestones are met collaboratively.

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To help the construction industry maximize profits and reduce risk by taking a people-first approach. Bridgit believes that people are the pulse of every organization. We change the way contractors manage their workforce, providing them the insig...

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Full-time, remote
DATE POSTED
January 8, 2025

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