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Product Management Principal - Express Scripts - Hybrid

The Product Development Principal, Regulated Markets Advocacy and Alignment, will be responsible for working with Government Affairs, Regulated Markets, and PBS teams to position the company as a thought leader and to assist in the analysis, definition and communication of critical quality, transparency, and delivery system policy issues in legislative and/or regulatory environments, including Medicare, Medicaid, Marketplace (HCR), and state-specific.  The Principal will interface with a cross-departmental team to gather and provide feedback to the organization to support the development of new strategies to support our clients to grow their business and streamline our support operations, while supporting client compliance with Federal and State regulations, as well as client contracts. The candidate will need to understand our clients’ strategic goals and direction as well as our products and services.

As a Principal, this role will be required to maintain regulatory and operational knowledge, understand industry trends, and be able to build trusted relationships in a very matrixed organization. Ability to communicate across the organization and up to leadership is a key requirement for any Principal level position.  An effective leader will exemplify Cigna’s high-performance culture and have the ability to operate in a sometimes ambiguous and high-paced environment.  A successful candidate must be comfortable in an environment of dynamic change and evolution, have a broad-based knowledge of Regulated Markets, a strategic mindset, and the ability to influence and drive change.  

In addition, this role requires active participation in and influencing with key industry standards organizations, such as NCPDP and PCMA, via virtual and external forums. This would include coordinating with internal areas and Government Affairs to gather and provide feedback within discussions and offering potential solutions in alignment with company objectives, as well as seeking leadership roles as opportunities arise.

ESSENTIAL FUNCTIONS:

  • Collaborate with Government Affairs, Regulated Markets, Account Teams, and other PBS teams to assess the impact, risks, and opportunities of legislation/regulations on the company and our clients, and gathering feedback to provide to industry organizations
  • Collaborate with Regulated Markets CAMs team and Account teams to ensure proactive communication of proposed regulatory changes to clients and gather client feedback
  • Assist in the development of responses to proposed rules, laws, including, as strategically appropriate, regulatory and/or legislative alternatives
  • Build an excellent relationship and communication with the business segments on portfolio issues, understanding strategies to build the business, challenges and objectives, and aligning public policy position development with business needs. 
  • Excel at thoughtful, respectful engagement with external industry groups and alliance partners with the goal of influencing their positioning on proposals in order to align with Cigna-driven positions. 

QUALIFICATIONS:

  • Bachelor’s degree required, MBA or PharmD preferred
  • 10+ years relevant experience
  • 10+ years of leadership experience
  • Detailed knowledge and expertise of the PBM industry
  • Experience working in highly regulated industry; a deep appreciation for the impact of policy outcomes on business results.
  • Executive presence and proven ability to instill confidence in senior management and those outside the company
  • Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence
  • Strong ability to analyze, understand and translate complex regulations, legislation, and issues across business lines and corporate concerns and understand how to communicate such concerns effectively to a variety of internal and external stakeholders
  • Proven, effective oral and written communication skills and interpersonal skills necessary to interact with and persuade a wide variety of Cigna management, field associates, industry organization representatives, legislators, regulators
  • Strong team player with the ability to both collaborate and work independently, as required
  • Keen judgment and ability to manage competing priorities
  • Creativity, flexibility and demonstrated excellent organizational skills
  • Strong client-service orientation; a bias for action and strong sense of urgency
  • Successful results leveraging data and analytics to gain actionable insights
  • Able to create a sense of purpose and meaning for the team that generates followership beyond their own personality and engages others to advance the company’s greater purpose

* * * This is a hybrid role that requires the ability to work in person three days per week. * * *


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 131,900 - 219,900 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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Average salary estimate

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What You Should Know About Product Management Principal - Express Scripts - Hybrid, The Cigna Group

Are you ready to make a real impact in the healthcare industry? As a Product Management Principal at Express Scripts in St. Louis, MO, you’ll be at the forefront of transforming our approach to regulated markets. In this hybrid role, you’ll work closely with a variety of teams such as Government Affairs and Regulated Markets to spearhead initiatives that position our company as a thought leader. This isn't just about compliance; it's about creating innovative strategies that support our clients' growth while ensuring they navigate the complexities of Medicare, Medicaid, and Marketplace regulations effortlessly. You’ll need to connect the dots between our clients' strategic goals and our vast array of products and services. Your skills in building strong, trusting relationships will be crucial as you collaborate with cross-departmental teams to influence policy discussions and drive change within the industry. With over ten years of leadership experience, you’ll be expected to bring a strategic mindset, along with a deep understanding of the PBM industry and regulatory landscapes. This role calls for effective communication across all levels of the organization and the ability to work in a fast-paced, evolving environment. If you're driven, adaptable, and ready to take the reins in a dynamic setting, we can't wait for you to join our team at Express Scripts.

Frequently Asked Questions (FAQs) for Product Management Principal - Express Scripts - Hybrid Role at The Cigna Group
What are the primary responsibilities of the Product Management Principal at Express Scripts?

The Product Management Principal at Express Scripts is responsible for collaborating with various teams to assess the impact of legislation on the company and our clients. This includes gathering feedback on regulatory changes, building relationships with different business segments, and influencing positioning on key proposals. A strong knowledge of the PBM industry and regulatory policies is key to supporting client compliance and operational efficiency.

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What qualifications are required to be a successful Product Management Principal at Express Scripts?

To be successful as a Product Management Principal at Express Scripts, candidates are expected to have a Bachelor’s degree, with an MBA or PharmD preferred. Additionally, more than 10 years of relevant experience in a highly regulated industry, particularly within the PBM space, along with strong leadership capabilities, emotional intelligence, and excellent communication skills are crucial.

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How does the Product Management Principal role impact clients at Express Scripts?

The Product Management Principal role is pivotal at Express Scripts in that it directly supports client compliance and strategic goals. By analyzing industry trends and regulatory changes, the Principal helps clients navigate a complex landscape, ultimately streamlining operations and enhancing business growth through innovative solutions and regulatory alignment.

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What is the work environment like for the Product Management Principal at Express Scripts?

The work environment for a Product Management Principal at Express Scripts is hybrid, allowing for a blend of remote work and in-office collaboration. The role demands flexibility and the ability to adapt to a fast-paced, sometimes ambiguous environment while maintaining strong team dynamics and effective communication across departments.

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What kind of benefits can a Product Management Principal expect at Express Scripts?

As a Product Management Principal at Express Scripts, you can expect a comprehensive range of benefits starting from day one, including health-related benefits, 401(k) with company match, tuition reimbursement, and a minimum of 18 days of paid time off annually. This focus on employee well-being ensures a balanced, healthy work-life environment.

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Common Interview Questions for Product Management Principal - Express Scripts - Hybrid
Can you describe your experience with policy analysis in a regulated market?

In my previous roles, I have taken on comprehensive policy analysis tasks where I assessed the impact of new regulations on business operations. I focused on gathering stakeholder feedback and utilizing data to inform our compliance strategies, ensuring that our responses were aligned with corporate objectives.

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How do you approach building relationships with stakeholders across various departments?

Building relationships involves proactive communication and understanding the goals and challenges of each stakeholder. I focus on active listening and maintaining transparency, which helps in fostering trust and ensuring alignment with organizational goals.

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What strategies do you use to influence policy outcomes in your favor?

I utilize a combination of data-driven insights and strong, respectful engagement to present compelling arguments to policymakers and industry representatives. By aligning our interests with theirs and offering potential solutions, I’ve successfully influenced proposals beneficial to my organization.

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Describe a time you navigated a complex regulatory challenge.

In my last position, we faced significant regulatory changes that could have impacted our operations. I led a cross-functional team to quickly analyze the implications, gather client feedback, and develop strategic recommendations that highlighted our compliance posture while ensuring business continuity.

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What do you believe are the biggest challenges currently facing the PBM industry?

The PBM industry faces challenges such as increasing regulation, pressure for transparency in pricing, and the need for value-based care solutions. Addressing these requires innovative strategies and close collaboration with clients to ensure we adapt and thrive in a changing market.

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How do you stay informed about trends in the health care and PBM sectors?

I keep abreast of industry trends by subscribing to relevant publications, participating in industry forums, and networking with other professionals in the field. This enables me to bring current insights into my work and support proactive decision-making.

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What tools and metrics do you find most effective in tracking regulatory impacts?

I find quantitative metrics, such as compliance scores and operational efficiency indicators, to be vital in tracking regulatory impacts. Additionally, utilizing analytical tools and dashboards allows for real-time monitoring and informed decision-making.

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Describe a successful project you led that had a positive impact on your organization.

One successful project was leading a team to innovate our compliance toolkit, which streamlined our processes for responding to regulatory changes. This not only increased our operational efficiency but also significantly improved client satisfaction by providing timely and accurate information.

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What qualities do you think are essential for a successful Product Management Principal?

Essential qualities include strong communication skills, the ability to build trusted relationships, strategic thinking, and a deep understanding of regulatory environments. A successful Principal must also show adaptability and a passion for leadership and collaboration.

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How do you manage competing priorities in a fast-paced environment?

I prioritize by assessing the urgency and impact of each task, leveraging tools for task management, and maintaining clear communication with my team. This helps remove bottlenecks and ensures that critical projects are addressed promptly without sacrificing quality.

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Full-time, hybrid
DATE POSTED
March 30, 2025

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