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IT Project Senior Manager - C13 - TAMPA

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explain what we do and Strategy explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve

The IT Project Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness.

Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Stakeholder management to ensure book of work is planned and executed based on agreed timelines.
 

Responsibilities:

  • Oversees all technology components of diverse, moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost.

  • Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met.

  • Communicates with end-users to provide timely and accurate information and status updates.

  • Has shared responsibility for budget, policy formulation and planning.

  • Contributes to formulation of strategies for IT project leadership and other functional areas.

  • Applies in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.

  • Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.

  • Provides evaluative judgment based on analysis of factual information in complicated and unique situations.

  • Directly impacts the IT project leadership area through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning.

  • Ensures essential procedures are followed and contributes to defining standards.

  • Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 6-10 years experience in a related technology role with commensurate people management experience

  • Excellent communication to ensure engagement with key stakeholders to meet commitments for Adjustment Reduction book of work.

  • Data analysis experience preferred.

  • Microsoft Excel and SharePoint skills required.


Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 04, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Average salary estimate

$142300 / YEARLY (est.)
min
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$113840K
$170760K

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What You Should Know About IT Project Senior Manager - C13 - TAMPA, Citi

At Citi, one of the leading global banks, the role of an IT Project Senior Manager is not just a position; it's a pivotal player in steering our technological initiatives for the future. Located in sunny Tampa, Florida, this role is all about driving results through the management of talented professional teams. You'll leverage your deep expertise and industry knowledge to oversee the planning and execution of diverse IT projects that vary in complexity. Imagine being at the helm, where you'll communicate directly with end-users, ensuring they're kept in the loop with timely updates and information. You'll handle everything from project budgeting and policy formulation to risk assessment, demonstrating strong commercial awareness as you make decisions that impact our business objectives. Partnering with stakeholders will be key, as you'll ensure that our projects meet timelines and specifications. Your daily tasks will require diplomacy and communication finesse to influence and guide both internal colleagues and, occasionally, external partners. This is more than a job; it's an opportunity to create a meaningful impact while fostering an environment that thrives on collaboration and innovation. With 6-10 years of related experience and strong data analysis skills, you’ll find that this role not only challenges you professionally but also enriches your career in a supportive banking environment committed to client trust and community impact.

Frequently Asked Questions (FAQs) for IT Project Senior Manager - C13 - TAMPA Role at Citi
What are the main responsibilities of the IT Project Senior Manager at Citi?

The IT Project Senior Manager at Citi is responsible for overseeing all technology elements of moderately complex IT projects. This includes managing project planning, execution, timelines, functionality, and costs, all while ensuring project goals and requirements are met. Additionally, they guide professional teams, contribute to budget and policy formulation, and communicate status updates to end-users.

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What qualifications are required for the IT Project Senior Manager position at Citi?

To be considered for the IT Project Senior Manager position at Citi, candidates should possess 6-10 years of experience in a related technology role along with substantial people management experience. A Bachelor's degree in a relevant field is required, and a Master's degree is preferred. Skills in Microsoft Excel and SharePoint are essential, along with excellent communication abilities.

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How does the IT Project Senior Manager collaborate with stakeholders at Citi?

The IT Project Senior Manager works closely with various stakeholders to ensure that the project work aligns with agreed timelines and outcomes. They utilize their developed communication and diplomacy skills to engage key stakeholders, articulate project updates, and negotiate terms when necessary, ensuring everyone is on the same page and working towards shared goals.

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What is the significance of risk assessment in the IT Project Senior Manager role at Citi?

Risk assessment is crucial for the IT Project Senior Manager at Citi as it involves making informed business decisions that protect the firm’s reputation and assets. By understanding and mitigating risks, the Manager ensures compliance with laws and regulations, ultimately safeguarding both the clients and the organization while driving successful project outcomes.

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What opportunities for professional growth does the IT Project Senior Manager role offer at Citi?

The IT Project Senior Manager role at Citi not only allows professionals to refine their technical and leadership skills but also provides ample opportunities for upward mobility in a dynamic, globally recognized financial institution. Engaging in complex projects across different areas of the bank and building a broad network can significantly enhance one's career trajectory.

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Common Interview Questions for IT Project Senior Manager - C13 - TAMPA
How do you manage project timelines as an IT Project Senior Manager?

In managing project timelines, I prioritize creating a detailed project plan that outlines milestones and deadlines. I regularly communicate with my team and stakeholders to identify any potential delays early in the process and quickly adapt our strategies to stay on track.

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Can you describe a challenge you faced in a past project and how you overcame it?

One significant challenge was managing resource allocation amidst unforeseen staffing changes. I addressed this by reassessing project priorities, redistributing tasks among available team members, and leveraging external resources to meet critical deadlines, ensuring project continuity.

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What strategies do you implement to ensure stakeholder engagement throughout a project?

I focus on proactive communication, providing regular updates and soliciting feedback from stakeholders. I prioritize building relationships to foster a collaborative environment where stakeholders feel their input is valued and directly addressed in project execution.

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How do you evaluate the success of an IT project?

I evaluate project success by measuring against predefined KPIs, such as meeting deliverables on time and within budget. Additionally, I assess stakeholder satisfaction and the project's overall impact on business objectives, ensuring lessons learned are documented for future projects.

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What role does communication play in your project management approach?

Communication is paramount in project management. I ensure that all team members and stakeholders are aware of project developments, updates, and expectations. Using various mediums, I keep channels open for feedback and questions to prevent misunderstandings and promote transparency.

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How do you handle conflicts within your project team?

I address conflicts by fostering an open dialogue, encouraging team members to express their viewpoints. By facilitating a constructive conversation, we can better understand each perspective and work towards a collaborative solution that aligns with project goals.

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How do you incorporate feedback into your project management processes?

I routinely seek feedback from team members and stakeholders throughout the project lifecycle. This feedback is carefully documented and analyzed to identify areas for improvement, ensuring continuous refinement and increasing the quality of deliverables.

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What tools or software do you find most effective in managing IT projects?

I find project management tools like Microsoft Project or Jira highly effective for tracking progress, assigning tasks, and facilitating collaboration among team members. These tools help in visualizing workflows and maintaining accountability across the project team.

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Can you share your approach to budget management in IT projects?

My approach to budget management involves meticulous planning and monitoring. I set a clear budget at the project outset, track expenses regularly, and communicate any deviations promptly to stakeholders to ensure transparency and proactive decision-making.

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What is your approach to continuous improvement in IT project management?

I actively promote a culture of continuous improvement by encouraging my team to share insights and lessons learned after each project. Regularly reviewing our processes and outcomes allows us to identify improvements and implement changes that enhance efficiency and effectiveness in future projects.

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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

389 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
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DATE POSTED
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