User Experience Strategist, VP

The UI Sr Designer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Invent and inspire customer experiences and user flows that are radically consistent, curiously easy, and bold by design.
• Partner with Creatives, Strategists and Project Managers and other team members to develop effective end-to-end customer experiences across all channels.
• Have a deep understanding of the Citi product offering, the market in which Citi operates, and the target customers.
• Review and Interpret creative briefs along side members of your experience design team
• Understand customer goals, business requirements, technical constraints, and be able to work within project parameters.
• Embrace and apply Design Thinking principles with agile methods
• Develop original design concepts and manage the design project through execution.
• Capable of designing three unique creative solutions to one problem in a hands-on manner – and, then, able to objectively filter and evolve the best ideas.
• Confidently present project objectives, insights, and creative solutions persuasively to internal stakeholders
• Skilled at concepting, illustrating, art directing and managing photo shoots.
• Skilled at presenting objectives, design approaches, and creative solutions to stakeholders in an articulate and persuasive manner.
• Interpret stakeholder feedback and communicate feedback to the design team.
• Experiment with new tools and techniques and share your learning.
• Engage in all aspects of the project.
• Motivate, mentor and inspire other members of the team.
• Stay abreast of industry trends and best practices in order to facilitate discussions and guide the decision making process to meet project objectives.
• Demonstrate thought leadership through participation at industry conferences.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years of experience designing web and mobile experiences with an understanding of responsive design, iOS and Android design systems. Print/offline experience is preferred.
• Proven leadership and management skills with multiple direct reports
• Associates or Bachelor's Degree in Graphic Design, New Media or related field.
• Portfolio that represents a wide range of design styles, diverse projects and a clear personal aesthetic.
• Intimate knowledge of Photoshop, Sketch and the Adobe Creative Cloud suite of applications. HTML is a plus.
• Impressive design, conceptual thinking, and typography skills.

Education:

• Bachelor's/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Digital Design Engineering

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$138,720.00 - $208,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 09, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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