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Senior Computer Systems Analyst - 100% Remote (REF1650R)

Company Description

Citizant is a leading provider of professional IT services to the U.S. government.  We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values:  Drive, Excellence, Reputation, Responsibility, and a Better Future.  No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Salary Range:

The expected pay range for this position is up to $105,600 yearly.  The pay rate will vary based on skills, experience, and location.

Overview:

We are seeking a skilled and analytical Computer Systems Analyst to join our team. The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software.

Key Responsibilities:

  • System Analysis: Analyze complex data processing problems to design and implement effective computer systems.
  • Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems.
  • System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction.
  • Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance.
  • Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality.
  • Documentation: Create detailed documentation of system requirements, specifications, and operational procedures.
  • Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance.
  • Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended.
  • Troubleshooting: Identify and resolve system issues promptly to minimize downtime and maintain system integrity.

Qualifications

  • A minimum of 8 years experience in system analysis, data processing, or a related role.
  • Proficiency in system analysis and design, with strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques.
  • Strong analytical and problem-solving abilities to understand and address complex system issues.
  • Excellent verbal and written communication skills to effectively interact with users and IT professionals.
  • High attention to detail and accuracy in analyzing user requirements and system capabilities.
  • Ability to work collaboratively in a team environment and manage multiple projects simultaneously.

Preferred Qualifications:

  • Experience with enterprise-level applications and systems.
  • Knowledge of business process modeling and improvement techniques.
  • Familiarity with cloud computing and cybersecurity principles.

Education:

  • Bachelor’s degree in Computer Science, Information Systems, or a related field.

Clearance Requirement:

  • Must be a US Citizen
  • Must have an active public trust clearance or have the ability to obtain one.

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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What You Should Know About Senior Computer Systems Analyst - 100% Remote (REF1650R), Citizant

At Citizant, we’re on the lookout for an innovative and detail-oriented Senior Computer Systems Analyst to join our dynamic team, completely remotely! In this role, you will play a crucial part in driving technological advancements for U.S. government projects, as we tackle challenges in agile application development and enterprise data management. Your primary responsibility will involve diving deep into analyzing complex data processing problems so that you can design and implement systems that not only meet but exceed user expectations. You will gather user requirements while collaborating closely with our talented teams, ensuring that system functionality continues to improve over time. Your analytical skills will come into play as you review current capabilities and workflows to optimize performance while also recommending commercially available software solutions. This position requires a robust understanding of programming languages and databases, along with excellent communication skills to interact effectively with both users and IT professionals. If you have at least eight years of relevant experience and a Bachelor’s degree in Computer Science or a related field, we want to hear from you. Join Citizant and contribute to meaningful projects, all while enjoying a supportive and empowering company culture that prioritizes collaboration and excellence!

Frequently Asked Questions (FAQs) for Senior Computer Systems Analyst - 100% Remote (REF1650R) Role at Citizant
What are the key responsibilities of a Senior Computer Systems Analyst at Citizant?

As a Senior Computer Systems Analyst at Citizant, your main responsibilities include analyzing complex data processing problems, gathering user requirements, recommending improvements to existing systems, conducting capability reviews, evaluating commercially available software, and creating detailed documentation of system specifications. You'll collaborate with IT professionals and ensure smooth system integration while managing testing and validation processes to ensure systems meet user needs.

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What qualifications are required for the Senior Computer Systems Analyst position at Citizant?

Candidates applying for the Senior Computer Systems Analyst role at Citizant should have a minimum of 8 years of experience in system analysis or data processing. A Bachelor’s degree in Computer Science, Information Systems, or a related field is required. Proficiency in system analysis, design, and various programming languages is essential, along with strong analytical and problem-solving skills and excellent communication abilities.

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Is remote work possible for the Senior Computer Systems Analyst at Citizant?

Yes! This position is entirely remote, allowing you to work from the comfort of your home while collaborating with a dedicated team. Citizant values flexibility and supports a work-life balance for all associates, making it easier to thrive in your career while maintaining personal commitments.

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What is the salary range for the Senior Computer Systems Analyst position at Citizant?

The expected salary range for the Senior Computer Systems Analyst role at Citizant is up to $105,600 annually, with variations based on skills, experience, and location. Citizant is committed to providing competitive compensation alongside comprehensive benefits for its employees.

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What sort of projects will I work on as a Senior Computer Systems Analyst at Citizant?

As a Senior Computer Systems Analyst at Citizant, you will be involved in critical IT projects aimed at supporting U.S. government initiatives, particularly in the areas of Agile application development, enterprise architecture, and program management. Your contributions will directly impact the effectiveness of systems that support national security and public service efforts.

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Common Interview Questions for Senior Computer Systems Analyst - 100% Remote (REF1650R)
Can you describe a complex system analysis problem you solved?

When discussing a complex system analysis problem, focus on outlining the problem, the approach you took to analyze it, the stakeholders involved, and the ultimate solution. Highlight your analytical skills and the tools you used, as well as the positive impact your solution had on the project.

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How do you gather user requirements for system improvement?

Explain your process for gathering user requirements, emphasizing active listening, stakeholder engagement through interviews, and utilizing surveys or workshops. Share examples of successful methods you’ve implemented in previous roles that led to effective system enhancements.

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What steps do you take to test and validate systems?

Discuss your systematic approach to testing and validation, including defining acceptance criteria, conducting usability testing, identifying potential issues, and ensuring thorough documentation. Including examples from past experiences can make your answer more powerful.

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What programming languages are you proficient in?

List the programming languages you are proficient in, and provide examples of how you have applied them in your previous roles. Be ready to discuss specific projects where you utilized these languages effectively in system design or development.

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How do you handle conflicting requirements from different stakeholders?

Share your strategy for managing conflicting requirements, focusing on negotiation skills, active communication, and understanding the overall project goals. Highlight a specific instance where you successfully reconciled differing perspectives to achieve a balanced solution.

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Can you give an example of a software evaluation you conducted?

Detail one specific software evaluation you conducted. Talk about the criteria you used to assess its effectiveness, how you gathered user feedback, and what the final recommendation was. This displays your analytical skills and your ability to make informed decisions.

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What experience do you have with documentation?

Discuss the importance of documentation in system analysis and your experience creating detailed specifications, user manuals, and operational procedures. Provide examples to illustrate your commitment to clarity and usability in your documentation efforts.

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What challenges do you foresee in system integration?

Identify common challenges in system integration such as compatibility issues or data migration difficulties, and explain how you would tackle these challenges using technical knowledge and collaborative strategies with cross-functional teams.

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How do you prioritize tasks when managing multiple projects?

Dive into your task management strategies, discussing tools or methodologies you employ (like Agile or Kanban) to prioritize work effectively. Provide an example that showcases how you successfully managed competing deadlines and ensured project goals were met.

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Why do you want to work as a Senior Computer Systems Analyst at Citizant?

Express your enthusiasm for the role and the company by citing Citizant’s commitment to ethical practices and innovative technology solutions for the U.S. government. Align your career goals with the company’s mission and the impact of the work being done.

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Citizant's mission is to transform and improve the operational effectiveness of government agencies so they are more accountable to taxpayers, produce a greater return on public funds, and fulfill their brand promise of promoting the general welfa...

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Full-time, remote
DATE POSTED
March 22, 2025

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