0923 (PEX) - OPERATIONS MANAGER - Dept. of Early Childhood - job 1 of 2

NOTICE: This announcement has been reissued to accept additional applications. If you have previously applied for this announcement, you do not need to reapply.

Application Opening: November 19th, 2024 (Original) Reopened: March 25th, 2025
Application Deadline: April 11th, 2025
Compensation Range: $141,700 - 180,856 (Compensation database)
Appointment: Permanent-Exempt, Full-time

Appointment Type: Permanent-Exempt (PEX), the individuals who are appointed to Exempt Positions are appointed at the pleasure of their appointing officer and are considered to be "at-will". This means that exempt employees are not protected by the same grievance and job protection rights as Permanent Civil Service employees.

About the San Francisco Department of Early Childhood 
The Department of Early Childhood (DEC) is a City and County of San Francisco Department dedicated to our young children's healthy development. As the City’s largest funder of early childhood, DEC is committed to creating a system that ensures every child can thrive and learn. We provide public investment, expertise, and leadership to put resources into the hands of those who care for our City’s youngest children. 

DEC results from merging two existing city departments, First 5 and the Office of Early Care and Education. Both First 5 and OECE have long histories of supporting young children and families in San Francisco through early care and education innovations, family support services, and programs to support children’s healthy development. They merged to expand their capacity and funding and to integrate the City’s early childhood services better.

Racial Equity Commitment 
The Department of Early Childhood condemns all forms of racism, sexism, homo/biphobia, transphobia, ableism, xenophobia, and other forms of discrimination. It affirms that all people- including Black, Indigenous, and People of Color – have a right to be in our City and have a right to safe and affordable housing, neighborhoods free from pollution and violence, opportunities for educational advancement and wealth creation, healthy births, early childhoods with abundant opportunities to thrive free from the toxic effects of racism, and access to essential services such as parks, transportation, health care, and child care. The Department of Early Childhood is committed to the principles of racial equity and continues to implement new strategies to ensure that every child can learn and thrive.

Reporting to the Finance and Operations Deputy Director, the Operations Manager will oversee the Department of Early Childhood (DEC) operations and develop the department’s internal operations. This position's four essential departmental functions are human resources/payroll, facilities, office management, and internal policies and procedures. The Operations Manager/Director will work with each DEC Deputy Director to create a safe, fair, and equitable environment for all staff. 

Essential Duties and Responsibilities 

• Plans, monitors, evaluates, and supervises the internal operations team, focusing on human resources, payroll, facilities, general office/reception, and internal policies and procedures. 
• Develop, implement, communicate, and maintain departmental policies and procedures, including monitoring active processes to ensure an effective operation. 
• Regularly meet with the finance manager and deputy directors to ensure management meets administrative deadlines and has the necessary resources available for all staff. 
• Work with deputy directors to develop a functional budget and plan for departmental staffing and administrative needs. 
• Work with the finance manager to submit an accurate annual staffing plan for the Annual Salary Ordinance (ASO). This includes FTE, funding projections, and all necessary forms and justifications. 
• Work with the finance team to ensure all operational-related deadlines are met.  
• Review and analyze monthly and quarterly administrative reports. This may include preparing documentation for compliance audits on human resources and payroll. 
• Work with the City’s Human Resources Department to manage all concerns and issues related to employee relations. 
• Work with the City’s Department of Information & Technology to coordinate IT helpdesk support for the department. 
• Coordinate with other city departments regarding departmental infrastructure and administration requirements. 
• Stay current on federal, state, and local administrative rules and regulations. 
• Participate in internal citywide meetings as needed. 

Education: A bachelor’s degree in business administration, social sciences, or related field from an accredited college or university. 

Experience: Five (5) years of verifiable professional-level administrative experience emphasizing human resources, payroll, facilities/office management, and/or information technology. 

Substitution: Additional experience described above may be substituted for the required degree on a year-for-year basis up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units. 

Note: One year of full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours exceeding forty (40) hours per week are not included in the calculation to determine full-time employment. 

Desirable Qualifications 

The stated desirable skills & achievements may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Master’s degree in business administration or related field. 
• 2+ years of supervisory experience.
• Five (5) to Eight (8) years of government administrative experience, with an emphasis on human resources, payroll, and/or facilities/office management. 
• Extensive knowledge and expertise in organizational policies, systems, and issues in a government setting. 
• Strategic communication skills, including writing, editing, and group facilitation proficiency. 
• Ability to establish and maintain effective working relationships with cross-functional teams, consultants, and stakeholders.
• Highly collaborative, inquisitive, creative, and analytically minded self-starter that can work independently and with a team.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. 

Applications completed improperly may be cause for ineligibility or disqualification. 

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at How to Verify Education Requirements.

SELECTION PROCEDURES: The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview. 

Notes:  Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure. 

What else should I know?

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams [required for Combined, Promotive, Entrance (CPE) Exams only]
• Right to Work
• Copies of Application Documents
• Diversity Statement

HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process.

1. Visit Careers with Purpose | City and County of San Francisco (sf.gov)
2. Type "0923" into the "Search by class or keyword" field.
3. Click the link to open the Job Announcement.
4. Select the “Apply Now” button and follow instructions on the screen.

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Analyst Information: If you have any questions regarding this recruitment or application process, please contact the analyst Kristin Hadley at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.