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Assistant Resident Building Superintendent

Job Description

1. Oversee daily maintenance operations at development.
2. Supervise the repair of structures and equipment, maintenance of roof tanks, standpipe systems, sprinkler systems and auxiliary equipment. Supervise the care of buildings and ground through labor and material resources.
3. Monitor inventory supply and arrange for replenishment as needed.
4. Conduct building inspections and follow-up on repairs for PHAS preparations.
5. Monitor work orders in Maximo and deployment of staff to address repairs.
6. Oversee the repair work done by Maintenance Workers in residents' apartments and public spaces.
7. Supervise the preparation of move-outs.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Additional Information

1. For NYCHA employees: This position is open as a promotional opportunity only. It is not open on a direct transfer (lateral) basis.
2. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.
4. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ASSISTANT RESIDENT BUILDING SU - 80305

Qualifications

1. One year of permanent service in the title of Supervisor of Housing Caretakers, Heating Plant Technician (Housing Authority), Maintenance Worker or Supervising Housing Groundskeeper; or

2. A four year high school diploma or its educational equivalent, plus four years of experience in the operation, repair and maintenance of large tenanted buildings, two years of which must have been in a supervisory capacity over at least two employees. Higher education may be substituted for up to two years of this experience on the basis of 30 semester credits from an accredited college for each year of experience. However, all candidates must have at least two years of experience supervising at least two maintenance employees.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

What You Should Know About Assistant Resident Building Superintendent, City of New York

The role of Assistant Resident Building Superintendent at NYCHA in the heart of New York City, NY, is all about ensuring that our buildings are not just maintained but flourish. In this hands-on position, you'll oversee daily maintenance operations, stepping in to supervise repairs for everything from structures to the intricate systems that keep our buildings running smoothly. You'll actively monitor inventory, ensuring we always have the supplies we need on hand, and you'll conduct regular building inspections while prepping for important compliance checks like PHAS. Your leadership skills will shine as you manage a dedicated team of Maintenance Workers, guiding them in their repairs across resident apartments and public areas. Plus, overseeing move-out preparations is a key part of the job, ensuring that transitions are seamless. If you're someone who is detail-oriented and thrives in a fast-paced environment, this role is a fantastic opportunity to make a real impact in the community while building a fulfilling career with NYCHA. It’s also worth noting that we embrace diversity, encouraging candidates from various backgrounds to apply and join our mission of providing quality housing for New Yorkers.

Frequently Asked Questions (FAQs) for Assistant Resident Building Superintendent Role at City of New York
What responsibilities does an Assistant Resident Building Superintendent at NYCHA have?

The Assistant Resident Building Superintendent at NYCHA is tasked with overseeing daily maintenance operations, supervising repairs of structures and vital systems like roofs and sprinklers, monitoring inventory, and conducting building inspections. Additionally, the role involves managing work orders to ensure timely repairs are addressed and supervising maintenance teams during their activities in both resident apartments and public spaces.

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What qualifications are needed to apply for the Assistant Resident Building Superintendent position at NYCHA?

To qualify for the Assistant Resident Building Superintendent position at NYCHA, candidates must have either one year of permanent service in a related position or a high school diploma plus four years of experience in large building maintenance, including two years in a supervisory role. Educational credentials can substitute for part of this experience, ensuring that candidates have the right mix of hands-on skills and leadership capabilities.

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Is this position open to NYCHA employees only, or can the general public apply for the Assistant Resident Building Superintendent position?

This position for Assistant Resident Building Superintendent at NYCHA is specifically open to qualified persons with disabilities and serves as a promotional opportunity for NYCHA employees. While current employees can apply, external candidates are encouraged to explore other open positions within NYCHA's diverse array of career opportunities.

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What benefits can I expect if I become an Assistant Resident Building Superintendent at NYCHA?

As an Assistant Resident Building Superintendent at NYCHA, you'll enjoy a comprehensive benefits package that includes various medical coverage plans, deferred compensation options, and participation in a defined pension benefit plan through the New York City Employees’ Retirement System (NYCERS). This ensures a rewarding work-life balance while securing your financial future.

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How does NYCHA support diversity in hiring for the Assistant Resident Building Superintendent role?

NYCHA is committed to fostering an inclusive workplace that values diversity and encourages all candidates, regardless of sex, race, ethnic background, or other legally protected status, to apply for the Assistant Resident Building Superintendent role. This commitment to diversity helps to enhance our community's strength and enriches the work environment.

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Common Interview Questions for Assistant Resident Building Superintendent
Can you describe your experience in managing maintenance operations?

When answering this question, provide specific examples of how you've overseen maintenance tasks, managed teams, or improved operational processes in your previous roles. Highlight any experience with work order systems such as Maximo and your ability to prioritize tasks effectively.

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What strategies do you use to ensure staff comply with safety protocols during maintenance work?

Discuss your approach to safety training, communication, and monitoring compliance with established protocols. Share examples of how you've enforced safety measures while managing teams, underscoring your commitment to a safe working environment.

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How do you handle conducting inspections and preparing for compliance checks like PHAS?

Mention the importance of thorough inspections and checklists to ensure no detail is overlooked. Discuss how you maintain clear records and communicate findings to both your team and management to prepare effectively for compliance checks.

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Can you explain how you would manage inventory supply for maintenance tasks?

Your answer should explain the importance of monitoring inventory levels, developing relationships with suppliers, and having a system in place for timely replenishment. Mention any software or techniques you use for tracking inventory efficiently.

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How would you handle conflicts within your maintenance team?

Convey your approach to conflict resolution by highlighting communication strategies, mediation skills, and how you aim to foster a collaborative team environment. Provide an example of a time when you successfully resolved a conflict among team members.

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Describe your experience supervising maintenance workers.

Share your supervisory philosophy and discuss how you motivate a team, provide feedback, and ensure that everyone understands their roles. Relate this back to any specific experiences you have supervising maintenance teams, focusing on outcomes.

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How do you stay organized when overseeing multiple repair projects?

Emphasize the use of organizational tools and techniques that you find effective, like prioritization matrices or project management software. Share how you ensure timely communication about deadlines and responsibilities among team members.

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What is your approach to preparing for move-outs?

Discuss your method for coordinating with various teams during the move-out process. Highlight the importance of communication, timelines, and ensuring that all repairs and cleaning tasks are completed prior to new resident moves.

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Can you provide an example of a successful maintenance project you managed?

Choose a project that illustrates your management skills, ability to solve problems, and deliver quality results. Share the objectives, your role in the project, and the successful outcome, emphasizing your contributions.

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How do you ensure quality work from maintenance staff?

Describe your expectations for quality and how you communicate these to your team. Discuss the role of training, regular inspections, and feedback in maintaining high standards of work among staff members.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
March 27, 2025

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