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Administrative Program Director - Continuing Medical Education

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Administrative Program Director - Continuing Medical Education

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

HVTI Administration-Heart Vascular & Thoracic Institute

                      

Job Code

T40037

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.  

As Administrative Program Director, you will oversee various support activities involved in new projects, services, policies and procedures related to the Continuing Medical Education Program. Serving as a departmental leader, you will manage multiple complex educational initiatives, ensuring timely delivery within budget and deadlines. You will plan and execute in-person, virtual and hybrid conferences, symposia and workshops to drive engagement, audience participation, sponsorships and progress. Additionally, this role requires regular program assessment to identify and implement improvements. Ultimately, your efforts are vital to advancing the Cleveland Clinic mission of educating Cardiologists and surgeons worldwide on best practices, research and medical innovations.

A caregiver in this position works remotely from 8:00AM - 5:00PM, with local and CME Conference travel requirements as needed.

A caregiver who excels in this role will:  

  • Direct administrative, analytical and managerial support related to integration and implementation of new projects, services, policies and procedures. 
  • Advise the Institute/Division/Hospital leadership regarding various processes, including integration activities, Human Resources, space and support service requirements to achieve specified goals and objectives. 
  • Research, perform analysis, compile data and advise Institute/division/Hospital Leadership relative to long-range planning strategies, financial forecasting, non-physician personnel management, patient relations, space and equipment, marketing strategies and external relations. 
  • Maintain an effective organizational structure and ensure proper staffing with skilled and trained personnel. 
  • Monitor processes and recommends and implement improvements to ensure maximum service. 
  • Direct the annual budget process and participate in planning strategies related to revenue forecasting, Human Resource needs, facilities, services and market positions. 

Minimum qualifications for the ideal future caregiver include:  

  • Bachelor's Degree in Science, Business Administration, Health Care Administration or a related field 
  • Knowledge of budgeting, cost analysis, manpower planning, supervision, compliance and operational analysis 
  • Five years of management experience to include budget development and forecasting, assessment of cost effectiveness of systems, planning and management of space and equipment, management of diverse levels of employees, planning and implementation of systems and procedures 
  • Knowledge of digital marketing, audience engagement, CME management software, virtual events platforms and Learning Management Systems (LMS)

Preferred qualifications for the ideal future caregiver include:  

  • Experience in a medical practice setting or hospital environment 
  • Master’s Degree 
  • Strong understanding of CME program development, ACCME guidelines and adult learning principles

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

  • Requires dexterity to perform work on a PC.
  • Requires the ability to walk and travel to regional hospitals to attend meetings; must have normal or corrected vision and the ability to verbally communicate to employees and patients.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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What You Should Know About Administrative Program Director - Continuing Medical Education, Cleveland Clinic

Join the Cleveland Clinic Health System as an Administrative Program Director for Continuing Medical Education and become part of a team dedicated to transforming patient care. With a focus on excellence, you will play a vital role in overseeing educational initiatives, including the planning and execution of conferences and workshops, aimed at educating Cardiologists and surgeons worldwide on the latest medical innovations. You’ll work on a variety of complex projects, ensuring everything is delivered on time and within budget while fostering collaboration and participation. This role demands creativity and strategic thinking, as you'll conduct regular assessments of programs to implement improvements and enhance the effectiveness of our educational offerings. A successful Administrative Program Director will enjoy the support and appreciation of working within one of the world's most respected healthcare organizations, ensuring the best possible outcomes for our patients and caregivers alike. With a remote schedule of 8:00 AM to 5:00 PM, you will also have the opportunity to travel for CME conferences as needed, bringing your passion for healthcare education to a wider audience. This is not just a job; it's a chance to make a difference every day at Cleveland Clinic Health System.

Frequently Asked Questions (FAQs) for Administrative Program Director - Continuing Medical Education Role at Cleveland Clinic
What are the primary responsibilities of the Administrative Program Director - Continuing Medical Education at Cleveland Clinic Health System?

The Administrative Program Director - Continuing Medical Education at Cleveland Clinic Health System is responsible for overseeing the planning and execution of various educational initiatives, including conferences, workshops, and symposia. This role involves managing multiple projects simultaneously, ensuring they are delivered on time and within budget, and assessing program outcomes to implement continuous improvements. You'll also advise leadership on operational processes and contribute to long-range planning strategies.

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What qualifications are required for the Administrative Program Director - Continuing Medical Education position at Cleveland Clinic Health System?

To qualify for the Administrative Program Director - Continuing Medical Education position at Cleveland Clinic Health System, candidates must hold a Bachelor's Degree in a relevant field such as Business Administration or Health Care Administration. Additionally, a minimum of five years of management experience, particularly in budget development and operational analysis, is required. Preferred qualifications include a Master’s Degree and experience in a medical practice setting.

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What skills are essential for success in the Administrative Program Director role at Cleveland Clinic Health System?

Essential skills for the Administrative Program Director - Continuing Medical Education role at Cleveland Clinic Health System include strong organizational abilities, excellent communication skills, and a solid understanding of budgeting and financial forecasting. Familiarity with digital marketing, audience engagement strategies, and CME management software is crucial for engaging audiences and maximizing program effectiveness.

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What is the working environment like for the Administrative Program Director - Continuing Medical Education at Cleveland Clinic Health System?

The working environment for the Administrative Program Director - Continuing Medical Education at Cleveland Clinic Health System is supportive and collaborative. Caregivers work remotely during standard business hours from 8:00 AM to 5:00 PM and are encouraged to contribute to a culture of continuous learning and patient care excellence. Occasional travel may be required for in-person CME conferences.

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How does the Cleveland Clinic Health System support professional growth for the Administrative Program Director - Continuing Medical Education?

Cleveland Clinic Health System is committed to fostering the professional growth of its caregivers, including the Administrative Program Director - Continuing Medical Education. The organization provides ongoing training, resources for skill development, and opportunities for networking within the healthcare industry, ensuring caregivers have the tools they need to enhance their careers.

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Common Interview Questions for Administrative Program Director - Continuing Medical Education
Can you describe your experience with managing educational programs or CME initiatives?

In responding to this question, illustrate your relevant experiences managing educational programs, highlighting specific initiatives you've led or contributed to. Discuss challenges faced, how you overcame them, and the measurable outcomes of your contributions, linking them back to how they align with the goals of Cleveland Clinic Health System.

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What strategies do you use to engage participants in continuing medical education programs?

In your answer, share specific engagement strategies you have successfully implemented in previous CME programs, such as interactive workshops or audience polling. Emphasize your understanding of adult learning principles and how these influence your approach to fostering participant involvement at conferences.

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How do you handle budgeting for large-scale educational events?

Detail your approach to budgeting for large-scale educational events, including initial planning, cost tracking during the project, and adapting to unforeseen expenses. Share an example of a successful event where you managed the budget effectively to achieve positive outcomes.

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Describe a time when you had to assess and improve an existing educational program.

Provide a specific example of an educational program you assessed, explaining the assessment process, the improvements you proposed, and how you implemented changes to enhance the program. Link the outcomes to the overall mission of the Cleveland Clinic Health System.

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What tools or software do you use for managing CME programs?

Discuss the various software tools and platforms you are proficient in for managing CME programs, such as Learning Management Systems or CME management software. Highlight how these tools have facilitated your project management and improved participant outreach and engagement.

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How do you ensure compliance with ACCME guidelines in CME activities?

Explain your understanding of the ACCME guidelines and how you apply them in planning and executing CME activities. Share examples of how you have previously ensured compliance and the steps you take to keep informed about any changes in these requirements.

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What is your approach to collaborating with healthcare professionals during CME planning?

Describe your collaborative approach, highlighting the importance of input from healthcare professionals in developing effective CME programs. Provide examples of successful partnerships and how these collaborations enhanced the educational content and participant engagement.

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How do you measure the success of a CME program?

Discuss the metrics you use to evaluate the success of CME programs, such as participant feedback, learning assessments, and long-term outcomes. Emphasize your commitment to continuous improvement based on these evaluations.

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What are the challenges you anticipate in this role, and how would you address them?

Outline potential challenges in the role of Administrative Program Director - Continuing Medical Education, such as funding constraints or participant engagement. Discuss proactive strategies you would employ to overcome these challenges while maintaining a high standard for educational offerings.

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Why do you want to work for Cleveland Clinic Health System as the Administrative Program Director?

In your answer, convey your admiration for the Cleveland Clinic Health System mission and how it aligns with your professional values. Share personal anecdotes or experiences that highlight your passion for education and commitment to improving patient care, making it clear why this opportunity excites you.

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Full-time, hybrid
DATE POSTED
March 29, 2025

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