Learning Management System Lead
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
Compass is looking for a strategic Site & Content Manager to optimize digital content across the learning management systems (LMS). If you’re looking for an opportunity to stretch your content strategy skills, analytical thinking and create a meaningful user experience, this is a great role for you! This role blends content strategy, website management, analytics, and LMS administration to enhance engagement and learning outcomes.
Please Note: This will be a hybrid position and will be required to be in office 2x per month in our Seattle Hub Office.
Your success would be measured against these content performance metrics:
- User engagement and satisfaction with content
- Content timeline delivery
- Accuracy in reporting
At Compass You Will:
- Manage and update LMS content, ensuring consistency, accuracy, and brand alignment.
- Collaborate with program management, instructional designers, and cross-functional teams to optimize learning platform experiences.
- Ensure LMS content follows best practices for improved discoverability and engagement.
- Work with Learning & Development Designers to support content uploads, user management, and reporting.
- Troubleshoot LMS issues, ensuring smooth functionality for learners.
- Analyze learning engagement data, tracking course completions, audience engagement, and learner behavior to identify opportunities for improvement.
What We’re Looking For:
- Detail-orientation, data-driven, and experienced in both web content management and digital learning platforms.
- Direct oversight experience with LMS platforms (e.g. Workramp or similar) to maintain seamless user experiences.
- Experience developing and maintaining dashboards and reports to track LMS, and content performance.
- Strong understanding of SEO, web analytics and best practices.
- Experience managing partnerships with external LMS providers.
Education/ Experience:
- LMS experience required.
- A proven track record of success interacting with all levels of staff and management, including business specialists, development teams, and senior management.
- The ability to quickly learn and use new software applications.
- Bachelor's degree in Instructional Design, Instructional Technology, Adult Education, or related field.
- Additional relevant experience may be substituted for the education requirement.
We’d Love To See:
- Experience with multiple learning management solutions and a point of view about what works and why.
- Experience in a role which required a working understanding of the Real Estate industry.
- Aptitude for strong visual display of information as part of effective content design.
- Collaborator who is able to seamlessly work across departments
- Big picture thinker who is able to distill complex goals into actionable plans
The base pay range for this position is $66,000 -$74,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Average salary estimate
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At Compass, we're on a mission to empower everyone to find their place in the world, and we're looking for a dynamic Learning Management System Lead to join our innovative team in Seattle. If you're ready to dive into a role that combines strategic thinking with hands-on digital content management, this might just be your dream job! As the Learning Management System Lead, you'll focus on optimizing our LMS and creating engaging educational content tailored for our team and clients. You’ll be the bridge between various stakeholders, working closely with instructional designers, program managers, and IT professionals to improve the learning experience. You’ll implement best practices that ensure our LMS is user-friendly and accessible, analyzing data to fine-tune content delivery and enhance learning outcomes. Your analytical mindset will shine as you assess user engagement and satisfaction metrics, keeping our content both relevant and impactful. And because we believe in a healthy work-life balance, this hybrid position offers flexibility to work in the office in Seattle occasionally. If you're a detail-oriented individual who is passionate about elevating digital learning initiatives, we want to hear from you! Join us as we redefine the way real estate professionals learn and grow at Compass.
Our mission is to help everyone find their place in the world. We are building the first modern real estate platform pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless. Our team is m...
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