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Training Consultant | German Speaking

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.


We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.


Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.


Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.



About the role:


The Training/Adoption Consulting team is responsible for providing instructor-led enablement services to professional/enterprise tier customers & focus partners in order to promote autonomy & self-sufficiency, ultimately leading to value-realisation through platform usage.


As an Training Specialist, you will be responsible for delivering best-in-class enablement services to Contentsquare's customers and focus partners. Your goal will be to drive usage through foundational & use case training in order to create deep knowledge of Contentsquare’s products. You will also deliver 1-to-many training via webinars alongside your 1-to-1 customer commitments.


The Training/Adoption Consulting team sits within the Professional Services department at Contentsquare, supporting professional & enterprise tier contracts. This role is based in our Cairo office and reports to a Europe-based Adoption Consulting Team Lead.


In your day to day you will:
  • Delivery of enablement services as a part of customer onboarding, ensuring new and upsold customers effectively use Contentsquare's analytics solutions.
  • Delivery of enablement services to train new teams or departments within existing customer organizations on an ad hoc basis.
  • Delivering platform training for Focus Partner Network solution partners.
  • Delivering training through webinars to engage a wide range of customers via our 1-to-many offerings.
  • Collaborating with key stakeholders across departments, including Customer Success Managers, Onboarding Programme Managers, Account Executives, and Implementation Consultants.
  • Becoming a Product Expert across the full suite of Contentsquare’s core analytics products.
  • Supporting our German-speaking customers for their platform training needs.


What We're Looking For:
  • Fluency in English and German is a requirement.
  • 1-3 years of experience in training consultancy, ideally in a SaaS MarTech/AdTech company.
  • Strong presentation, communication, and instructional design skills.
  • Ability to rapidly learn and train others in analytics technology.
  • Experience defining, developing, and adhering to training consultancy scope agreements.
  • Strong analytical and problem-solving skills.
  • Ability to thrive in a global, cross-functional, team-based environment.
  • Proactive work ethic, strong follow-through, and positive attitude.


Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.


Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country


Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here


Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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CEO of Contentsquare
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What You Should Know About Training Consultant | German Speaking, Contentsquare

Are you ready to join Contentsquare as a Training Consultant | German Speaking in Cairo? At Contentsquare, we are revolutionizing the way businesses understand their customers’ online journeys through our experience intelligence platform. As a Training Consultant, your mission will be to empower our customers and partners by providing top-notch instructional training on our analytics solutions. Imagine helping professionals not just to adopt, but to thrive in using our platform to its fullest potential! You’ll conduct engaging training sessions, both one-on-one and through webinars, ensuring that our German-speaking clients receive the effective support they need. Collaborating with various teams—from Customer Success to Implementation—you will become a vital part of the onboarding experience. If you have a knack for training and a passion for technology, this role will allow you to grow your skills and expertise in a supportive and inclusive environment. You’re not just part of a team; you’re part of a community that encourages learning and transparency. Your contributions will directly impact how our clients perceive and utilize Contentsquare’s innovative products. Plus, with competitive benefits and a culture that prioritizes employee well-being, you’ll love being a part of our journey to make complex matters simple for everyone involved. Let’s make a difference together in the digital experience space, one training session at a time!

Frequently Asked Questions (FAQs) for Training Consultant | German Speaking Role at Contentsquare
What are the responsibilities of a Training Consultant | German Speaking at Contentsquare?

As a Training Consultant | German Speaking at Contentsquare, you will be responsible for delivering exceptional enablement services designed to promote self-sufficiency among our professional and enterprise tier customers. Your duties include onboarding new clients, conducting platform training for various teams within existing organizations, and providing enriching webinars aimed at engaging broader audiences. Your goal is to foster a deep understanding of our analytics solutions, ensuring that clients can fully harness the power of Contentsquare.

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What qualifications do I need to apply for the Training Consultant position at Contentsquare?

To apply for the Training Consultant | German Speaking position at Contentsquare, you should be fluent in both English and German. We prefer candidates with 1-3 years of experience in training consultancy, especially within the SaaS MarTech/AdTech sectors. Strong communication, presentation, and analytical skills are essential, as well as the ability to develop and adhere to training agendas. A proactive attitude and the ability to work collaboratively in a global environment will also set you apart.

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How does Contentsquare support employee growth for the Training Consultant role?

Contentsquare values the growth and development of its employees, especially in the Training Consultant | German Speaking role. We offer mentorship, career development opportunities, and engaging social events that foster professional relationships. Additionally, our commitment to employee well-being ensures that we provide a flexible work environment and various benefits, making sure you have the support you need to excel in your career.

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What is the onboarding process like for a Training Consultant at Contentsquare?

The onboarding process for a Training Consultant | German Speaking at Contentsquare involves a structured program designed to thoroughly integrate you into our company culture and product offerings. You will receive training on our platforms, meet your team and key stakeholders, and gain insights into our customer success strategies. This initial phase not only equips you with the necessary knowledge but also allows you to begin developing your training methodologies confidently.

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What types of training delivery methods are used by a Training Consultant at Contentsquare?

As a Training Consultant | German Speaking at Contentsquare, you'll be employing various training delivery methods. These include one-on-one onboarding sessions for new customers, customized training for teams within existing organizations, and engaging webinars for broader audiences. This multifaceted approach ensures that all our clients can access the resources they need to maximize their use of Contentsquare’s analytics solutions.

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Common Interview Questions for Training Consultant | German Speaking
Can you describe your experience with training delivery methods?

Absolutely! In my previous roles, I have utilized a variety of training delivery methods, including in-person training, virtual webinars, and one-on-one sessions. I focus on identifying the most effective approach based on the audience's needs and the complexity of the material, ensuring engagement and thorough understanding.

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How do you ensure that participants can apply what they’ve learned in training?

I emphasize creating actionable training sessions that not only cover theoretical knowledge but also real-world applications. I encourage interactive discussions, hands-on exercises, and provide follow-up resources so that participants can apply their learning effectively in their daily tasks.

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What strategies do you use to engage remote participants during a training session?

To engage remote participants, I incorporate interactive tools like polls and Q&A sessions. I also encourage discussion through breakout rooms and real-time collaboration exercises. Keeping content concise and visually engaging with multimedia components helps maintain attention throughout the session.

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How do you tailor your training sessions for different audience skill levels?

I believe in assessing the skill levels of participants beforehand and customizing my content accordingly. For beginners, I start with foundational knowledge and gradually introduce more complex topics. For advanced users, I focus on real-world scenarios and advanced features, ensuring everyone receives relevant training.

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Can you share an example of a successful training experience you facilitated?

Certainly! In my last position, I conducted a series of training sessions for a major client's marketing team. By crafting tailored content that addressed their specific needs, I was able to enhance their understanding of the platform significantly. The feedback was overwhelmingly positive, and they reported a marked increase in their analytics usage post-training.

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What is your approach to receiving feedback on your training delivery?

I actively solicit feedback during and after the training sessions to continuously improve. By using feedback forms and direct conversations, I can adjust my methods or content for future sessions. Constructive criticism helps foster an environment of growth, both for myself and the participants.

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How do you keep up with industry trends in training and analytics tools?

I regularly participate in industry webinars, subscribe to relevant newsletters, and engage with professional networks. This helps me stay updated on best practices and emerging trends in training and analytics tools, allowing me to incorporate innovative strategies into my sessions.

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What role does collaboration play in your training sessions?

Collaboration is key! I believe in fostering teamwork by encouraging participants to share their insights and experiences. Collaborative exercises not only make training more engaging but also help attendees learn from each other’s perspectives and solutions.

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Describe a challenging training situation and how you handled it.

In one instance, I had a group that was resistant to new tools. I addressed this by incorporating their concerns into the training, showing how the tools directly addressed their pain points and enhancing their workflow. By aligning my training with their interests, I was able to shift their perspective positively.

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Why do you want to work as a Training Consultant at Contentsquare?

I am passionate about empowering others through knowledge and truly believe in Contentsquare’s mission of making complex analytics accessible. Being a part of a forward-thinking company that values inclusivity and development excites me, and I look forward to contributing my skills to your dynamic team.

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We make the digital world more human.

153 jobs
MATCH
VIEW MATCH
BADGES
Badge Flexible CultureBadge Future MakerBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Growth & Learning
Dare to be Different
Diversity of Opinions
BENEFITS & PERKS
Dental Insurance
Vision Insurance
Performance Bonus
Paid Time-Off
Mental Health Resources
Employee Resource Groups
Social Gatherings
DEPARTMENTS
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Full-time, hybrid
DATE POSTED
March 19, 2025

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