Credit Associate/Analyst

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated preliminary sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.

Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental delivers top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2023, the Tires group sector generated sales of 14 billion euros. Continental's tire division employs more than 56,000 people worldwide and has 20 production and 16 development sites.

Are you ready to shape the future with us?

SG 9, 10

We are seeking a detail-oriented and analytical Credit Associate/Analyst to join our team in Fort Mill, SC. In this role, you will be responsible for reconciling customer accounts, collect payments, evaluate credit risks, analyze financial data, and support the decision-making process for lending and credit-related activities.

• Perform all necessary collections to ensure that the specific account portfolio is as current as possible. Activities will include contacting customers via telephone, email and letters
• Manage all customer deductions through to resolution and removal from the customer’s account either via collection, credit or write off
• Conduct comprehensive credit risk assessments on potential and existing customers
• Analyze financial statements, cash flow projections, and other relevant financial data
• Collaborate with Sales department to gather necessary information for credit decisions
• Assist in developing and implementing credit policies and procedures
• Participate in special projects and process improvement initiatives as needed

BASIC

• 2-5+ years of commercial credit and collections experience in lieu of a Bachelor Degree
• Proficient in Excel
• Knowledge of Microsoft Office Suite and Teams
• High School Diploma or equivalent
• Problem solving skills to identify root causes of routine problems/issues by asking probing questions and the ability to develop recommendations for resolution.
• Time management skills in balancing multiple priorities along with the ability to work in a fast-paced team environment in a self-directed manner while maintaining a high level of responsiveness to internal and external customer needs.
• Negotiation skills to negotiate through collaboration to arrive at a conclusion using persuasion, diplomacy, and compromise.
• Strong written and verbal communication skills, with the ability to interface with people at all levels within the organization and outside the organization.
• Ability to maintain professional customer service manner when dealing with dissatisfied customers and demonstrate empathy for the customers situation.
• Ability to build and maintain effective work relationships across functional area
• Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.
• A relocation package is not available for this position

PREFERRED

• 5+ years of commercial credit and collections experience 
• Bachelors Degree

All your information will be kept confidential according to EEO guidelines.

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

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