Solution Architect MDM (Intune and Soti) (m/f/d)

The Solution Architect MDM at Continental is responsible for designing and implementing Mobile Device Management (MDM) solutions using technologies like Microsoft Intune and Soti. Key responsibilities include developing architecture documentation, managing device security and compliance, configuring policies, and collaborating with cross-functional teams to align technical solutions with business needs.

To qualify for the Solution Architect MDM position at Continental, candidates should hold a degree in Computer Science, Information Technology, or a related field, along with over a year of experience in designing MDM solutions, specifically with Microsoft Intune and Soti. Strong problem-solving skills and the ability to work collaboratively are also essential.

The Solution Architect MDM ensures compliance at Continental by configuring and managing security settings, compliance policies, and profiles within Microsoft Intune and Soti. They also stay updated on the latest compliance regulations and practices, ensuring that mobile devices within the organization meet all necessary security and regulatory standards.

Continental offers a variety of professional development opportunities for a Solution Architect MDM, including training in technical and leadership areas. Employees can expect robust support for career advancement, skill enhancement, and staying updated with technological advancements, ensuring they are ahead in their field.

The perks of the Solution Architect MDM role at Continental include a competitive salary, flexible working hours, health and wellness benefits, and various bonuses. Additionally, language courses, discounts on various products, and the opportunity for relocation bonuses reflect the company’s commitment to employee satisfaction and well-being.

In answering this question, focus on specific projects where you've implemented Intune and Soti solutions. Highlight your role, the challenges faced, and how you overcame them using these tools to demonstrate both your technical expertise and problem-solving abilities.

Candidates should express a commitment to continuous learning by mentioning sources like tech blogs, webinars, forums, and professional networks. Be sure to illustrate how you’ve applied new knowledge to your MDM strategy or practice in your previous roles.

Answer by detailing specific methodologies you favor, such as using UML diagrams, flowcharts, or architecture frameworks like TOGAF. Illustrate how thorough documentation has benefitted past projects by enhancing communication and facilitating team alignments.

Provide a specific example of a compliance challenge you faced in a past role. Explain the steps you took to identify the issue, your analytical approach to develop a solution, and how you reinforced compliance standards moving forward.

Focus on your communication and negotiation skills. Discuss a method for resolving conflicts, such as facilitating open discussions to understand different perspectives and working towards a collaborative compromise that addresses all parties’ concerns.

Use the STAR (Situation, Task, Action, Result) method to structure your answer. Discuss the specific MDM process you improved, the steps you took to enhance it, and the measurable impact it had on efficiency, compliance, or user experience.

Explain your experience working on strategies like establishing policies for provisioning, monitoring, and decommissioning devices. Discuss how these strategies ensure optimal performance and compliance throughout the device's life in the organization.

Talk about quantitative and qualitative metrics you use, such as user feedback, system performance data, and compliance levels. Highlight the importance of regularly reviewing these metrics to adapt and improve MDM policies as necessary.

Illustrate your experience with tools like PowerShell or SQL database management. Provide examples of how you've used scripting to automate deployment processes or streamline MDM workflows, showcasing your technical proficiency.

Discuss your approach to training by emphasizing interactive techniques, such as hands-on workshops, creating engaging instructional materials, and providing ongoing support. Share any successful training initiatives you've led in previous roles.