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Medicare Benefit Consultant

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Job Details
Job Location : Detroit, MI - Detroit, MI

Position Type : Full Time

Salary Range : Undisclosed
Description
Curana Health is a provider of value-based primary care services for the senior living industry, including skilled nursing facilities, assisted & independent living communities, Memory Care units, and affordable senior housing sites. Our 1,000+ clinicians serve more than 1,500 senior living community partners across 34 states, and Curana participates in various innovative CMS programs (including owned-and-operated Accountable Care Organizations and Medicare Advantage plans). With rapid year-over-year growth since our founding in 2021, Curana is setting a new standard in innovative care delivery for seniors with high-risk, complex clinical needs, many of whom have been historically underserved by the healthcare system. Our mission: To radically improve the health, happiness and dignity of senior living residents.
SUMMARY
The Medicare Benefit Consultant (MBC) is a field-based position charged with enrolling Medicare beneficiaries, residing in a skilled nursing facility into the Curana Health Special Needs Plan (ISNP).

Curana Health seeks an outgoing and driven individual with sales experience to join our expanding Medicare Advantage sales team. The Medicare Benefit Consultant is a field-based position charged with enrolling Medicare beneficiaries, residing in a skilled nursing or assisted living facility, into the Special Needs Plans (SNPs). Sales and enrollment activities will be performed from your home office or onsite at local nursing home community. The Medicare Benefit Consultant role reports to the Regional Sales Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES

You must provide verification you hold the appropriate state health licenses at point of offer extension, and upon hire you successfully complete our Sales Agent New Hire training class.

If not currently licensed but have the other required skills, we will consider candidates on a case-by-case basis. However, upon hire, candidate would be required to obtain the appropriate state health license within the first 30 days of hire, which includes passing the state license exam and AHIP.

Your licensed and appointment will be captive through Curana Health

The Medicare Benefit Consultant is responsible for enrolling Medicare members through telephonic and in-person sales appointments

Must demonstrate the ability to create and maintain effective business relationships with agencies and organizations focused on the Medicare population in assigned territory

Will be responsible for prospecting, sales, servicing, retention, and penetration within assigned territory

The Medicare Benefit Consultant must have the ability to work independently daily and effectively manage their time and territory to ensure that all sales and service standards are maintained

Become proficient in all plans and products in the assigned book of business

Conduct Plan training sessions with partner staff to drive sales efforts

Utilize traditional sales strategies to uncover needs and introduce features and benefits of the plan

Generate enrollments consistent with targets established for the territory

Document all activity to ensure compliance with Medicare Marketing Guidelines

Provide an excellent customer experience through all phases of the sale

Resolve customer service inquiries which could include:

Benefit and Eligibility information

Possess strong verbal communication skills including the ability to overcome objections

Goal-oriented with a focus on achieving sales objectives

Competitive personality and self-motivation

EDUCATION

Minimum requirement Associate Degree or 3-5 years relevant work experience

Bachelor’s Degree preferred.

QUALIFICATIONS

This individual must be able to prioritize objectives in an everchanging and fast-paced environment and demonstrate advanced knowledge of the current Medicare industry and trends

Additionally, this individual should have a proactive servicing approach, superior organization skills, a strong sense of urgency in responding to client matters on time, and advanced problem-solving skills

3+ years of sales or customer service experience analyzing and identifying customer needs

Sales experience in a B2C or B2B setting or experience working in a skilled nursing facility

Experience in business development, account management, hospice, medical sales, social work, SNF admissions, case management, or senior guardians preferred.

Appropriate state insurance licensure within 30 days of hire date or the ability to obtain

Ability to maintain licensure and product certification based on policies and procedures

Maintain a state driver’s license and access to reliable transportation

Effective verbal and written communication skills are required

Demonstrated ability at public speaking required

Demonstrated ability to initiate and place cold calls to prospects is required

Working knowledge of computers

Ability to lift 25 pounds of collateral material required

Demonstrated experience meeting or exceeding sales goals

Demonstrated account management skills (including planning, documentation, and measurement)

Ability to travel 90% throughout the designated local territory

Bilingual (Spanish/English) preferred

Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances.

The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.

What You Should Know About Medicare Benefit Consultant, Curana Health

If you're an outgoing individual with a knack for sales and a passion for helping others, Curana Health is looking for you to join their team as a Medicare Benefit Consultant in Wayne County, MI! Curana Health, a leader in value-based primary care services for seniors, is expanding its Medicare Advantage sales team, and they need someone who can connect with Medicare beneficiaries residing in skilled nursing and assisted living facilities. In this field-based position, you’ll not only enroll eligible seniors into Curana’s Special Needs Plans but also build strong relationships within the local communities. Imagine being a vital link in ensuring seniors receive the healthcare they deserve! With responsibilities that include conducting sales appointments, managing your territory effectively, and conducting training sessions, your success will be driven by your relationship-building prowess and sales acumen. While an Associate Degree is the minimum requirement, your 3-5 years of relevant experience in sales or customer service will make you a strong contender. You'll have the chance to achieve sales targets while maintaining compliance with Medicare guidelines and providing excellent customer service. Ready to embark on an exciting and rewarding career, making a significant impact in the lives of seniors? Join Curana Health and help us transform senior living with innovative healthcare solutions!

Frequently Asked Questions (FAQs) for Medicare Benefit Consultant Role at Curana Health

What are the responsibilities of a Medicare Benefit Consultant at Curana Health?

As a Medicare Benefit Consultant at Curana Health, you'll be responsible for enrolling Medicare beneficiaries in the Special Needs Plans. This involves conducting sales appointments, both in-person and via phone, managing your sales territory effectively, and building relationships with local agencies. You'll also train partner staff on plan features and maintain compliance with Medicare Marketing Guidelines.