Freelance Merchandising Auditor, Valencia City, Philippines

As a Freelance Merchandising Auditor at CXG, your primary responsibilities include conducting in-store evaluations to assess cleanliness, product presentation, and device functionality. You will complete an online questionnaire to provide detailed insights and feedback, while also capturing high-quality photos to support your assessments. Each audit typically takes between 45 to 60 minutes per store.

To qualify as a Freelance Merchandising Auditor with CXG, you must be at least 18 years old, possess excellent organizational skills, and be detail-oriented. Proficiency in using technology and digital tools is essential, and owning a smartphone that captures clear, high-quality photos is required. Experience with iOS devices is preferred, and English language proficiency can be a plus.

The work schedule for a Freelance Merchandising Auditor at CXG is highly flexible. You have the freedom to choose when and where to work, allowing you to balance this freelance opportunity with other commitments. Audits are recurring every 3-4 months, making it easy to fit into your lifestyle.

As a Freelance Merchandising Auditor with CXG, you can expect to conduct audits approximately 3-4 times a year. This provides you with ongoing project opportunities while allowing ample time in between to manage other commitments.

Working as a Freelance Merchandising Auditor with CXG offers numerous benefits, including flexible work options, the opportunity to impact customer experiences for a global brand, and potential rewards through referral bonuses. You will be part of a dedicated team that values customer experience while enjoying the freedom of working remotely.

During an audit, I would ensure that all areas are tidy and that products are properly displayed, paying close attention to any clutter that might detract from the customer experience. I’d also check for clear signage and accessibility to demonstrate a well-organized retail space.

In a previous role, my thorough attention to detail helped identify several inconsistencies in product placements that led to a re-evaluation of our display strategy. The adjustments made after my feedback significantly improved customer engagement and sales.

I utilize a combination of online questionnaires and personal notes to document evaluations effectively. Additionally, I leverage my smartphone to capture high-quality photos that support my assessments, ensuring all necessary details are clearly communicated.

I prioritize by creating a detailed schedule before starting my audits, enabling me to manage my time efficiently across multiple locations. By grouping nearby stores together, I ensure that I maximize my time and maintain thorough evaluations.

Brand standards encompass the expectations a company sets for product presentation, customer service, and store aesthetics. They are crucial for maintaining a consistent and appealing shopping experience that aligns with the brand's identity and values.

I would document the discrepancies during my evaluation and provide detailed feedback in the online questionnaire. It's essential to communicate these issues professionally to ensure they can be addressed appropriately by the brand or store management.

When auditing devices, I perform hands-on checks to ensure they power on, operate smoothly, and display correctly. I also verify that accessories are included and functional, documenting any issues precisely in my report.

I find motivation by setting personal goals for each assignment, whether it's improving my documentation skills or aiming for more thorough evaluations. I also focus on the positive impact my work has on enhancing customer experiences for a global brand.

Photos play a critical role in the auditing process as they serve as visual evidence supporting my evaluations. They help in conveying issues that might not be captured through verbal or written explanations, ensuring a clearer understanding for the brand.

I am passionate about customer experience and quality representation of brands, which aligns perfectly with the mission of CXG. The freelance flexibility combined with the chance to contribute significantly to brand perception excites me and motivates me to join your team.