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Local Market Payroll Specialist (Australia) - job 2 of 2

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800  million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Key Accountabilities:

Customer:

  • Day to day management of customers; to provide excellent service

  • Timely and accurate facilitating of customer payrolls

  • Ownership and management of customer queries in a timely fashion

  • Teamwork:

  • Support and share knowledge with colleagues to ensure the overall effectiveness of the wider team

  • Identify improvement opportunities, people, processes, resources, etc.

  • Conduct training gap analysis based on payroll validation done

  • Act as a Subject matter expert for payroll processes

Security:

  • Ensure all processes and procedures are followed and developed

  • Comply with all security policies to maintain/ enhance the confidentiality and integrity of data security

  • Ensuring customer satisfaction in line with Company’s vision and values

  • Ensuring payments to employees/ authorities are made accurately and on time

  • Ensure service quality and timely responses to Company customer questions/ queries

  • Essential Functions and Key Responsibilities

  • Accurate and timely processing of client payrolls; from receipt of payroll changes (via various methods) to timely dispatch and approval of client payroll

  • Hands-on experience in Payroll & Compliance of Australia payroll

  • Producing invoice triggers for accurate client invoicing

  • Develop processes and procedures for the business following customer and business requirements

  • Should ensure to regularly following the compliance requirement. Provide appropriate feedback about the findings to Team Lead.

  • Manage all year-end statutory returns on time. Compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and reporting on this

  • Determining payroll liabilities by calculating employee federal and state income, social security taxes, employer's social security, unemployment, and workers compensation payments

  • Assist as required with system testing/upgrade requirements

  • Resolving payroll discrepancies and Maintaining payroll operations by following policies and procedures

  • Developing ad-hoc financial and operational reporting as needed

  • Preparation and payment of all State and Federal tax obligations including PAYG tax, Payroll tax, Superannuation Guarantee contributions

  • Preparation and timely delivery of pay slips and annual payment summaries

  • Liaise with ATO on any issues and Assisting with month-end reporting

  • Working closely with Client & Local Compliance partner

  • Develop and drive action plans and root cause analysis reports for issues, as required

Skills required:

  • Must be Australia payroll experienced (Minimum 2 years)

  • Excellent communication skills; both written and verbal

  • Experience in managing multiple customers in a payroll/ HR or project management capacity

  • Tenacious, organized, and customer focused approach

  • Ability to develop a team of people i.e. share knowledge and expertise with colleagues and customers; coaching, development, ad hoc training

  • Demonstrable customer service skills

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144

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CEO of Deel
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Alex Bouaziz
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Average salary estimate

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What You Should Know About Local Market Payroll Specialist (Australia), Deel

At Deel, we're excited to welcome a Local Market Payroll Specialist for Australia to our Bangalore team! Imagine being part of a vibrant and dynamic culture that spans over 100 countries and speaks 74 languages – that's us! Our all-in-one payroll and HR platform is transforming the global work landscape, and you can play a vital role in our mission to unlock opportunities for every person and business. As the Local Market Payroll Specialist, you'll manage customer payrolls with precision, ensuring timely and accurate payment processing while addressing customer queries with a friendly touch. You'll be working closely with our local compliance partners, becoming a subject matter expert in Australian payroll processes. Your experience will not only drive customer satisfaction but also allow you to identify improvements in processes and share your knowledge within the team. With at least two years of Australian payroll experience under your belt, you'll bring excellent communication skills and a customer-focused mindset to the table. If you're enthusiastic about contributing to a company that values diversity and innovation, Deel is the place for you! Join us in creating the future of work while building expertise that will accelerate your career. Let's make a meaningful impact together.

Frequently Asked Questions (FAQs) for Local Market Payroll Specialist (Australia) Role at Deel
What are the key responsibilities of a Local Market Payroll Specialist at Deel?

As a Local Market Payroll Specialist at Deel, your primary responsibilities will include managing customer payrolls, facilitating timely payments, resolving queries efficiently, and ensuring compliance with local payroll regulations for Australia. You will also act as a subject matter expert, support team members, and enhance processes and procedures, ensuring top-notch service delivery.

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What qualifications do I need to become a Local Market Payroll Specialist at Deel?

To qualify as a Local Market Payroll Specialist at Deel, you should have a minimum of two years of experience in Australian payroll. Strong communication skills, an ability to manage multiple customer relationships, and a detail-oriented approach are essential. Familiarity with compliance and payroll processing in Australia will significantly enhance your candidacy.

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What makes Deel a desirable workplace for Local Market Payroll Specialists?

Deel's commitment to inclusion and diversity creates a unique work environment. As a rapidly growing SaaS company, you will have access to extensive professional growth opportunities, a collaborative culture, and the chance to tackle meaningful challenges that impact millions of workers globally. Enjoy perks such as flexible remote work options and stock grant opportunities!

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How does Deel ensure customer satisfaction in payroll services?

At Deel, customer satisfaction is paramount. As a Local Market Payroll Specialist, you will play a crucial role by providing timely and accurate payroll processing, addressing customer queries swiftly, and ensuring compliance with local regulations. Our focus on team collaboration and continuous improvement enhances our service quality, reflecting our company's values.

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What skills are essential for success as a Local Market Payroll Specialist at Deel?

Success as a Local Market Payroll Specialist at Deel requires strong communication skills, excellent organizational abilities, and a customer-focused approach. Additionally, you should possess expertise in payroll processing, a keen eye for compliance, and the ability to work collaboratively while identifying improvement opportunities within processes.

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Common Interview Questions for Local Market Payroll Specialist (Australia)
Can you describe your experience with Australian payroll processing?

When answering this question, focus on your specific experiences, mentioning the types of payroll systems you've used, your familiarity with local laws, and any challenges you've overcome in payroll processing. Highlight your attention to detail and how you've ensured compliance, as this showcases your expertise in the role.

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How do you handle discrepancies in payroll?

Discuss your methodical approach in identifying, investigating, and resolving payroll discrepancies. Emphasize your problem-solving skills, attention to detail, and how you've communicated effectively with stakeholders to ensure a swift resolution, which is crucial for a Local Market Payroll Specialist at Deel.

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How do you prioritize multiple payroll tasks effectively?

Share your strategies for time management and prioritization, such as creating to-do lists, using project management tools, and communicating with your team. Illustrate how you’ve successfully managed multiple clients or projects in previous roles to demonstrate your organizational skills.

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What steps do you take to ensure compliance with payroll laws?

Explain your process for keeping updated with payroll legislation, including attending training sessions, networking with professionals, or utilizing reliable resources. Mention specific examples of how you've maintained compliance in past roles, as it is critical for the Local Market Payroll Specialist position.

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How do you ensure excellent customer service in your payroll role?

Point out your commitment to understanding the customer’s needs, being responsive, and providing timely solutions. Discuss an experience where your focus on customer service positively impacted the client relationship, underlining Deel's commitment to client satisfaction.

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What strategies do you use to coach team members on payroll processes?

Describe how you identify training needs within your team and your approach to sharing knowledge, whether through formal training sessions or informal mentorship. Emphasizing collaboration and continuous learning aligns with Deel's culture, making your answer more relevant.

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How do you approach the documentation and reporting of payroll data?

Discuss your meticulous attention to detail in maintaining accurate payroll documentation and your familiarity with reporting tools. Explain how you ensure that all payroll reports comply with legal requirements and provide actionable insights, making your process valuable as a Local Market Payroll Specialist.

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Can you give an example of how you have improved a payroll process?

Prepare to detail a specific instance where you identified an inefficiency and implemented changes that streamlined the payroll process. Quantifiable results, such as reduced processing time or improved accuracy rates, will showcase your proactive mindset and ability to drive improvements.

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What tools or software are you familiar with for payroll management?

Mention specific payroll management tools and software you've utilized in the past. Being knowledgeable about various platforms demonstrates your adaptability and willingness to leverage technology, important aspects of the Local Market Payroll Specialist position at Deel.

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Why do you want to work as a Local Market Payroll Specialist at Deel?

Articulate your enthusiasm for Deel's mission, values, and growth trajectory. Connect your skills and experiences to the role, emphasizing your desire to contribute to a company that prioritizes innovation and inclusivity in the payroll space.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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CULTURE VALUES
Inclusive & Diverse
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Fast-Paced
Growth & Learning
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DATE POSTED
April 10, 2025

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