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PEO Implementation Manager - job 3 of 4

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

We are seeking a PEO Implementation Manager to join our rapidly growing team. In this role, you will be responsible for overseeing the successful implementation for our Professional Employer Organization (PEO) clients. The ideal candidate will have deep knowledge of payroll processes, strong project management skills, and familiarity with PrismHR software. You will collaborate closely with internal teams, clients, and third-party vendors to ensure seamless onboarding and payroll integration, driving an exceptional client experience.

Key Responsibilities:

  • Project Management: Lead and manage the end-to-end implementation process for PEO services, with an emphasis on payroll processes, ensuring timely and accurate execution.

  • Client Onboarding: Partner with clients to understand their payroll needs and customize solutions that align with their operational and compliance requirements.

  • PrismHR Expertise: Leverage PrismHR software to configure payroll settings, ensure data accuracy, and troubleshoot issues during the implementation phase.

  • Cross-Functional Collaboration: Work closely with tax, legal, and operations teams to ensure compliance with local regulations and smooth software integration.

  • Data Migration: Oversee data collection, validation, and migration processes to transition client payroll information into Deel’s platform.

  • Quality Assurance: Conduct quality checks on payroll configurations and ensure accuracy before going live.

  • Client Relationship Management: Maintain ongoing communication with clients throughout the implementation process, ensuring their expectations are met or exceeded.

  • Continuous Improvement: Identify areas for process improvement and contribute to refining Deel’s PEO payroll implementation practices.

Key Qualifications:

  • 5+ years of experience in payroll implementation, ideally within a PEO or HR service environment.

  • 2+ years of experience in an implementation manager role, preferably within a PEO or similar environment

  • Strong working knowledge of PrismHR software with experience configuring and implementing payroll systems.

  • Familiarity with global payroll processes and PEO operations.

  • Exceptional project management skills, with the ability to manage multiple implementations simultaneously.

  • Strong understanding of payroll tax regulations, data compliance, and local labor laws.

  • Experience in client-facing roles, with strong communication and interpersonal skills.

  • Analytical mindset with a keen attention to detail and problem-solving abilities.

  • Ability to thrive in a fast-paced, dynamic environment with changing priorities.

Preferred Qualifications:

  • Experience working with global payroll systems.

  • Certified Payroll Professional (CPP) or related certifications.

  • Proficiency in other payroll or HR management systems.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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Alex Bouaziz
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What You Should Know About PEO Implementation Manager, Deel

Join the dynamic team at Deel as a PEO Implementation Manager, where your expertise in payroll processes and project management can shine. In this role, you’ll be at the forefront of implementing Professional Employer Organization (PEO) services for our clients, leveraging your knowledge of PrismHR software to ensure seamless integration and exceptional client experiences. With over 3,000 passionate individuals across more than 100 countries, Deel is not just a company; we're a diverse family dedicated to breaking down the barriers of global hiring. Here, your role will be vital as you guide clients through the onboarding process, customizing payroll solutions that meet their unique business needs while adhering to local regulations. You'll collaborate with various internal teams, ensuring every detail is covered, from data migration to quality checks. Your analytical mindset and attention to detail will be crucial in driving our mission of creating a world without hiring borders. As we continue to grow and innovate, now is the perfect time to join our extraordinary journey. If you’re ready to make a meaningful impact in the international payroll and compliance market, then we want to hear from you! Let’s connect outstanding talent with the excellent companies that need them, one implementation at a time.

Frequently Asked Questions (FAQs) for PEO Implementation Manager Role at Deel
What are the key responsibilities of a PEO Implementation Manager at Deel?

As a PEO Implementation Manager at Deel, you'll lead the entire implementation process for PEO services, emphasizing payroll and compliance. Key responsibilities include client onboarding, configuring payroll settings using PrismHR software, overseeing data migration, and maintaining effective communication with clients throughout the process to ensure their expectations are met.

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What qualifications are needed to become a PEO Implementation Manager at Deel?

To succeed as a PEO Implementation Manager at Deel, candidates should have at least 5 years of experience in payroll implementation, ideally within a PEO or HR service environment. Familiarity with PrismHR software, strong project management skills, and a comprehensive understanding of payroll regulations are crucial to excel in this role.

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How does the PEO Implementation Manager contribute to client success at Deel?

The PEO Implementation Manager plays a pivotal role in client success by ensuring smooth onboarding and integration of payroll services. By understanding clients' unique needs and providing customized solutions, they drive an exceptional customer experience and foster long-term relationships that enhance client satisfaction and retention.

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What skills are essential for a PEO Implementation Manager at Deel?

Essential skills for a PEO Implementation Manager at Deel include strong project management, communication, and interpersonal abilities. An analytical mindset, attention to detail, and a solid understanding of payroll tax regulations and compliance are also crucial to effectively navigate the role and deliver successful implementations.

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What opportunities for growth are available for a PEO Implementation Manager at Deel?

Working as a PEO Implementation Manager at Deel opens up various opportunities for growth, including the chance to refine project management practices and contribute to the development of new solutions. Additionally, employees have access to continuous learning and career advancement in a rapidly expanding global company.

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Common Interview Questions for PEO Implementation Manager
Can you describe your experience with payroll implementation as a PEO Implementation Manager?

When discussing your experience in payroll implementation, focus on specific projects and your role in managing them. Highlight your familiarity with software like PrismHR and provide examples of how you successfully customized payroll solutions to meet clients’ needs.

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How do you ensure compliance with payroll regulations during the implementation process?

To ensure compliance during the implementation process, it's vital to stay updated on local labor laws and payroll tax regulations. Discuss your strategies for collaborating with legal and tax teams, as well as how you validate all data before launching new payroll systems.

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What steps do you take to maintain effective communication with clients during onboarding?

Emphasize your proactive communication strategy, including regular updates and check-ins with clients. Highlight how you tailor your approach based on client needs and the tools you use to manage feedback and ensure their expectations align with your implementation strategy.

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How do you handle challenges during the payroll integration process?

Discuss your problem-solving approach by providing an example of a challenge you've faced and how you tackled it. Focus on how you collaborated with teams or utilized project management skills to resolve the issue efficiently while keeping the project on track.

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Can you provide an example of a successful payroll implementation you've managed?

Share a detailed account of a successful payroll implementation, emphasizing your role in the project, the specific challenges faced, and the ultimate outcomes. Outline how you customized solutions for the client and ensured a smooth transition to the new payroll system.

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What strategies do you use to improve payroll implementation processes?

Talk about your focus on continuous improvement, including gathering feedback from clients and team members to identify inefficiencies. Discuss specific strategies you've implemented that have enhanced the overall efficiency and effectiveness of payroll implementations.

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How do you prioritize multiple PEO implementations simultaneously?

Explain your project management approach, such as utilizing tools to track progress and deadlines, delegating tasks effectively, and maintaining clear communication with all stakeholders to ensure that all implementations are progressing smoothly.

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What do you find most rewarding about being a PEO Implementation Manager?

Discuss the satisfaction you derive from helping clients navigate complex payroll processes and the joy of seeing successful implementations lead to improved business operations. Emphasize the collaborative aspect of working in a diverse team and achieving client satisfaction.

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How do you keep current with changes in payroll laws and compliance requirements?

Share your methods for staying informed, such as reading industry publications, participating in webinars, or networking with other professionals. Emphasize the importance of continuous education to ensure that your implementations adhere to the latest regulations.

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What is your approach to using PrismHR software for payroll configurations?

Detail your hands-on experience with PrismHR, including any specific features you frequently use for configurations. Highlight how you troubleshoot issues and validate data to ensure accuracy before the go-live phase.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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Inclusive & Diverse
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DATE POSTED
February 17, 2025

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