Technical Operations Engineer

As a Technical Operations Engineer at Delio, your primary responsibilities include maintaining the efficiency and reliability of technical systems, designing cloud infrastructure solutions, optimizing AWS environments, and ensuring seamless CI/CD pipelines. You'll also work on managing Kubernetes clusters and implementing service mesh architectures, all while documenting processes and collaborating with other teams to meet operational goals.

To apply for the Technical Operations Engineer position at Delio, candidates should possess a minimum of 3 years of experience in infrastructure engineering or a similar role. Key qualifications include strong knowledge of AWS services, proficiency in Terraform, and experience with Kubernetes. Familiarity with CI/CD practices and secrets management using HashiCorp Vault will also be essential for success in this role.

In the Technical Operations Engineer role at Delio, you'll be working with a variety of technologies and tools, including AWS for cloud services, Terraform for Infrastructure as Code, Kubernetes for container orchestration, and HashiCorp Vault for secrets management. Familiarity with GitHub Actions for CI/CD, along with monitoring tools such as Sentry, will also be crucial to ensure efficient operations.

Delio is committed to supporting the professional development of its team members, including Technical Operations Engineers. You can expect access to continuous learning opportunities, mentorship from seasoned professionals, and participation in training related to emerging technologies and best practices in the field of technical operations and engineering.

Working as a Technical Operations Engineer at Delio comes with numerous benefits, including 25 days of holiday, access to an employee share incentive scheme, a flexible working policy, and private medical insurance. Additionally, you're entitled to an extra day off for your birthday and can participate in a defined contribution pension scheme, ensuring that your well-being is prioritized.

In answering this question, highlight specific AWS services you have worked with, such as EC2, S3, and RDS. Provide examples of how you have utilized these services to optimize systems or improve performance. Emphasize your familiarity with AWS best practices and any relevant certifications you may hold.

Discuss your experience with Infrastructure as Code tools like Terraform. Explain how you create reproducible infrastructure, manage configuration files, and ensure that changes are tracked. Provide an example of a project where you successfully implemented these principles for efficient deployment.

Talk about the tools you have used for CI/CD, such as GitHub Actions. Discuss specific strategies like automating testing, integrating code quality checks, and ensuring that deployments are smooth and error-free. Share any measurable outcomes from projects due to these optimizations.

When discussing monitoring, mention specific tools you've utilized, such as Sentry or Prometheus. Explain how you set up alerts for system irregularities, track key performance indicators, and how that proactive monitoring contributes to system reliability.

Highlight your proficiency with Kubernetes, detailing how you've set up and managed clusters in previous roles. Discuss any challenges you faced and how you resolved them, emphasizing your capability to maintain high availability and performance.

Explain the security practices you employ, such as using HashiCorp Vault for secrets management and following best practices for permissions and access control. Share examples of security incidents you've managed and the lessons learned from those experiences.

Emphasize the importance of documentation in maintaining clarity and consistency in operations. Share how you document infrastructure changes and procedures, and explain how it aids your team’s onboarding and facilitates knowledge sharing.

Prepare a concise narrative of a challenging technical issue you faced, explaining the steps you took to analyze and resolve it. Highlight your problem-solving skills and stress the positive outcome that resulted from your intervention.

Talk about your backup strategies, including how often you back up data and the technologies you use. Discuss your approach to performing recovery drills and ensuring that your backup processes are reliable and efficient.

Discuss your commitment to continuous learning through various channels such as attending workshops, following industry blogs, participating in online courses, and joining relevant communities. Share specific resources or events that you find particularly valuable.