Regional Manager, South Italy -

As the Regional Manager, South Italy at Deliveroo, you will be responsible for leading the strategy for your markets, setting and achieving regional targets, and developing operational plans. You'll coordinate with various teams to ensure timely execution of these plans while fostering relationships with top restaurant partners to drive P&L goals.

To excel as the Regional Manager, South Italy at Deliveroo, you should have proven experience in commercially focused roles, preferably in the HORECA sector. P&L management experience is essential, along with strong leadership and analytical skills, innovative thinking, and exceptional communication abilities.

The Regional Manager, South Italy is pivotal to Deliveroo’s growth strategy by developing and executing plans that enhance market share and order volumes. By optimizing relationships with restaurant partners and improving operational efficiencies, this role directly impacts the bottom line and customer satisfaction across the region.

Deliveroo is committed to diversity, equity, and inclusion, aiming to create a workplace that reflects the rich variety of our world. We support candidates from all backgrounds and are open to making adjustments during the application process to ensure everyone has an equitable opportunity to succeed in the Regional Manager role.

Deliveroo fosters a vibrant and fast-paced culture characterized by autonomy, ownership, and a passion for innovative solutions. As the Regional Manager, South Italy, you will be part of a team that encourages new ideas and collaboration while striving to transform the way people shop and eat.

To develop a strategy for market share growth, I would begin by analyzing current market trends, customer preferences, and competitor actions. Additionally, establishing strong relationships with key restaurant partners and leveraging data analytics will be crucial in pinpointing growth opportunities.

In my previous role, I managed a P&L by setting clear financial goals and regularly monitoring performance metrics. By implementing cost-saving initiatives and focusing on revenue growth through expanded partnerships and promotions, I significantly improved the profit margin within a year.

I prioritize open communication and regular team meetings to foster collaboration. Encouraging input from all team members creates a sense of ownership and encourages diverse ideas, ultimately leading to more innovative solutions.

In dealing with challenging negotiations, I would focus on understanding their needs and concerns, approaching the situation from a place of empathy. By finding common ground and proposing mutually beneficial solutions, I aim to build trust and a long-term partnership.

To gauge the success of operational plans, I would monitor key performance indicators such as order volume, customer satisfaction ratings, delivery times, and partner retention rates. These metrics provide a comprehensive view of our operational effectiveness.

I keep abreast of industry trends by subscribing to relevant publications, attending workshops and conferences, and engaging with professional networks. Staying informed allows me to anticipate changes and adapt strategies accordingly.

My leadership style is collaborative and empowering. I believe in setting clear expectations while giving team members the autonomy to take ownership of their projects. I encourage open feedback and continuous improvement, fostering an environment where everyone can excel.

For market analysis, I leverage data analytics tools and platforms that provide insights on consumer behavior and industry trends. Additionally, qualitative methods such as surveys and focus groups help gauge customer sentiments and preferences.

I prioritize tasks using a matrix that considers urgency and impact. By assessing what will move the needle for our objectives, I can allocate resources effectively and ensure that critical projects are completed on time.

I am inspired by the potential of the food delivery sector to transform everyday experiences. The ability to connect local restaurants with consumers and enhance convenience and choice for customers fuels my passion for driving innovation and growth in this dynamic industry.