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Sales Team Leader & Performance Coach

Deliveroo is looking for a Sales Team Leader and Coach to grow its SMB partnerships. This role focuses on leading a team while enhancing sales performance and ensuring excellent partner experiences.

Skills

  • Sales Leadership
  • Coaching
  • Performance Analysis
  • SalesForce
  • Target Driven

Responsibilities

  • Perform performance analysis of SDR calls
  • Conduct one-on-one coaching sessions
  • Deliver group training sessions
  • Provide ongoing encouragement and support
  • Guide and mentor new sales representatives
  • Monitor team sales metrics
  • Manage outbound SDRs to lead quality partner acquisition
  • Execute campaigns adhering to contact strategies
  • Produce ongoing sales reports
  • Attend weekly stakeholder meetings

Benefits

  • Health benefits
  • Family support
  • Financial assistance
  • Community engagement
  • Convenience perks
  • Growth opportunities
  • Time-off benefits
  • Relocation resources
To read the complete job description, please click on the ‘Apply’ button
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CEO of Deliveroo
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Will Shu
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Team Leader & Performance Coach, Deliveroo

Join Deliveroo as a Sales Team Leader & Performance Coach in our vibrant Manchester office! In this hybrid role, you’ll split your time between leading a dynamic part-time team of Sales Development Representatives (SDRs) and coaching fellow Sales Team Leaders. Your mission is to drive performance improvements while generating new restaurant sign-ups for the Deliveroo platform. You’ll harness your 2+ years of sales leadership experience as you analyze calls, conduct one-on-one coaching sessions, and deliver impactful group training on sales techniques. It’s all about creating a positive onboarding experience for our partners while maximizing their value with us. You’ll keep your finger on the pulse of sales metrics, ensuring everyone thrives in our target-driven environment. With a keen focus on motivating and mentoring your team, you’ll work collaboratively to document coaching needs and track progress. Plus, your clear communication and passion for continuous improvement will make you an inspirational role model for your peers. As part of Deliveroo, you’ll not only help our SMB partners grow but also work in an inclusive environment prioritizing the welfare of all employees. If you’re ready to make a difference in a fast-paced setting while encouraging a diverse workplace culture, this could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Sales Team Leader & Performance Coach Role at Deliveroo
What are the main responsibilities of the Sales Team Leader & Performance Coach at Deliveroo?

As a Sales Team Leader & Performance Coach at Deliveroo, your main responsibilities include leading a part-time team of Sales Development Representatives (SDRs) while also providing coaching support to other Sales Team Leaders. You'll drive performance improvements across key KPIs, oversee outbound call campaigns, analyze SDR performance, and ensure a seamless onboarding experience for new restaurant partners.

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What qualifications are required for the Sales Team Leader & Performance Coach position at Deliveroo?

To qualify for the Sales Team Leader & Performance Coach position at Deliveroo, candidates should have at least 2 years of experience in a sales leadership role. Additionally, familiarity with Salesforce and a passion for coaching and developing sales talent are essential. Strong communication skills and the ability to motivate and inspire a team are also crucial.

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How does the hybrid working model work for the Sales Team Leader & Performance Coach at Deliveroo?

In the hybrid model for the Sales Team Leader & Performance Coach role at Deliveroo, you'll work 3 days a week in the Manchester office with flexibility for remote work. This model promotes a balanced work environment while allowing you to lead your team effectively and maintain strong relationships with both SDRs and management.

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What is the focus of the coaching provided by the Sales Team Leader at Deliveroo?

The coaching provided by the Sales Team Leader at Deliveroo focuses on enhancing the sales skills of SDRs. This includes one-on-one coaching sessions that provide constructive feedback, group training on sales techniques, and performance tracking to identify areas for improvement, ensuring each team member reaches their potential.

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What growth opportunities are available for the Sales Team Leader & Performance Coach at Deliveroo?

As a Sales Team Leader & Performance Coach at Deliveroo, you'll have ample growth opportunities within a rapidly expanding company. The emphasis on coaching and individual development is designed to enhance your leadership capabilities, making it possible to advance into higher management roles while driving significant impact on business growth.

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Common Interview Questions for Sales Team Leader & Performance Coach
What strategies would you use to motivate a sales team as a Sales Team Leader?

To motivate a sales team, I would implement recognition programs to celebrate achievements, provide constructive feedback tailored to each individual's performance, and create a collaborative environment focused on shared goals. Regular one-on-one sessions would allow me to understand their challenges and motivations.

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What experience do you have with coaching sales representatives?

In my previous roles, I conducted regular coaching sessions focused on skills development, performance analysis, and best practices. I utilized call reviews and performance metrics to tailor coaching sessions to each representative's needs, ensuring they received actionable feedback for continuous improvement.

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How do you handle objections from potential clients?

When handling objections from potential clients, I first listen carefully to understand their concerns. I then respond with empathy, addressing their specific issues and providing solutions that highlight the value of our offerings. It's crucial to build trust and demonstrate how our product can resolve their pain points.

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Can you provide an example of a successful sales campaign you managed?

Certainly! One successful sales campaign I managed involved targeted outreach to local restaurants using data analysis to identify high-potential partners. By utilizing tailored messaging and following up diligently, we increased our sign-up conversion rate by 30% within three months.

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What key performance indicators (KPIs) do you prioritize in a sales environment?

In a sales environment, I prioritize KPIs such as conversion rates, average sale value, call-to-sale ratios, and customer satisfaction scores. These metrics provide valuable insights into both individual and team performance, helping to inform coaching strategies and improve overall outcomes.

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How do you ensure a positive onboarding experience for new restaurant partners?

To ensure a positive onboarding experience, I focus on clear communication, setting expectations from the start, and providing thorough training on our platform. Constant support during the onboarding process is essential, allowing new partners to ask questions and address concerns swiftly.

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What tools and technology do you use in sales management?

In sales management, I leverage tools like Salesforce for tracking leads and performance metrics, alongside other collaboration tools for team communication. This integration provides a streamlined process for monitoring our sales pipeline and reporting results effectively.

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How do you balance coaching with leadership responsibilities?

Balancing coaching with leadership responsibilities requires clear prioritization and time management. I allocate specific times for coaching sessions while ensuring I remain accessible as a leader. Establishing boundaries helps me focus on both developing team members and driving results.

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How do you approach performance analysis in your sales team?

I approach performance analysis by regularly reviewing sales data, listening to call recordings, and observing team dynamics. I look for patterns that indicate strengths and weaknesses, enabling me to target coaching where it's most needed and facilitate continuous improvement.

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What motivated you to apply for the Sales Team Leader & Performance Coach position at Deliveroo?

I was motivated to apply for the Sales Team Leader & Performance Coach position at Deliveroo due to my passion for food and my drive to lead high-performing teams. The opportunity to contribute to a rapidly growing company while enhancing its coaching culture excites me, aligning with my career aspirations.

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To create the best food delivery experience in the world.

168 jobs
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BENEFITS & PERKS
Performance Bonus
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 7, 2025

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