Job details

Customer Account Executive

We are seeking a dynamic and results-driven Customer Account Executive to join our team. In this role, you will be responsible for driving revenue growth by identifying and capitalizing on opportunities within our existing customer base. Your primary focus will be to expand our footprint with current clients by understanding their needs and offering solutions that enhance their value from our products and services.

WHAT YOU'LL DO

Develop and Execute Expansion Strategies: Identify opportunities for upselling and cross-selling within the existing customer base. Develop and implement strategies to increase revenue by selling more to current customers.
Build Strong Relationships: Cultivate and maintain strong effective customer relationships to ensure we are adding the most value to their business from our portfolio of supply chain applications.
Identify Customer Needs: Conduct regular check-ins and business reviews with Customers to identify additional needs and opportunities for expansion.
Collaborate with Internal Teams: Work closely with Customer Success, Professional Services, Support, and Data Science to ensure alignment and deliver solutions that meet customer needs.
Achieve Sales Targets: Meet or exceed sales targets and quotas for account expansion by effectively managing and growing existing accounts.
Market and Product Knowledge: Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities for growth.
Reporting and Analysis: Track, report and maintain account expansion activities, pipeline status, and forecasted revenue growth within Salesforce.com. Provide insights and recommendations based on data analysis.
Meet and present to customer executives virtually and in-person, negotiate contracts, and pricing with customers.
Travel to customer sites. In addition, you could attend trade shows or partner industry events throughout the year (Modex, Manifest, IWLA, Catalyst, etc.)

QUALIFICATIONS

5+ years of proven experience in sales, account management, or a similar role with a focus on expanding business within existing accounts
Value based selling experience with GAP Selling, Complex Selling Customer Centric Selling, Challenger, etc. preferred.
Experience selling SaaS solutions required, experience selling e-commerce, Supply Chain, WMS, or ERP solutions preferred
Experience working with Salesforce or similar CRM desired
Working knowledge or experience in supply chain planning and/or execution
Collaborative relationship-building skills with the ability to influence new and existing customers
Leader with superior organization skills, problem-solving ability, and a high “say/do” ratio
Strong communication skills and ability to interact with internal and external customers / executives
Be someone who is flexible, looks to learn, teaches others, and is interested in new technology
Willing to travel as necessary
Bachelor’s degree from an accredited university

PERKS

Be part of an energetic team that is serious about delivering software to customers and cultivating our culture. We work awfully hard and are having a blast doing it. This team believes that what we are doing is a game-changer in the industry
Standing desk (if you’re into that sort of thing)
Corporate events including food trucks, Top Golf, and other shenanigans
Corporate office with ping-pong tables, corn-hole tables, and Avalon around the corner
Benefits package including health care, paid time off, life insurance, 401k plan (with match), and gym reimbursement
Be part of a team recognized 4 years running as the USA Today Top Workplace

Deposco Glassdoor Company Review

3.7

Deposco DE&I Review

3.8

CEO of Deposco

Bill Gibson

Approve of CEO

Average salary estimate

$85000 / YEARLY (est.)

min

max

$70000K

$100000K

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What You Should Know About Customer Account Executive, Deposco

Are you ready to take your sales career to the next level? Join us at our company as a Customer Account Executive in Alpharetta, where you’ll have the exciting opportunity to drive revenue growth through our existing customer base. In this dynamic role, you’ll dive into developing and executing expansion strategies tailored to our clients' needs. You’ll cultivate meaningful relationships with customers, ensuring they gain maximum value from our innovative supply chain applications. Collaborating closely with internal teams like Customer Success and Data Science, you will deliver top-notch solutions that enhance customer satisfaction. With a keen focus on achieving sales targets, you’ll also engage customer executives, negotiate contracts, and identify new opportunities within the market. If you hold over five years of experience in sales or account management and possess strong communication and relationship-building skills, this could be the perfect position for you. Plus, enjoy our lively corporate culture complete with fun events and perks like ping-pong tables and delicious food trucks, all while making a significant impact in the supply chain industry!

Frequently Asked Questions (FAQs) for Customer Account Executive Role at Deposco

What are the main responsibilities of a Customer Account Executive at your company?

As a Customer Account Executive with our company, your main responsibilities will include driving revenue growth through upselling and cross-selling within the existing customer base, building strong customer relationships, and collaborating with various internal teams to ensure customer needs are met effectively.