Head of Office Management

As the Head of Office Management at DEPT®, your key responsibilities will include managing the hospitality team consisting of six members and ensuring a high standard of service across our Amsterdam and Rotterdam offices. You'll also take charge of budget oversight, solving daily operational challenges, and promoting a strong working culture.

DEPT® is looking for candidates with proven experience in managing cross-functional teams within hospitality and facilities in an international setting. A hands-on approach, excellent communication skills, and proficiency in both Dutch and English are also essential qualifications for the Head of Office Management role.

DEPT® promotes a flexible work environment for the Head of Office Management, allowing you to work two days from Rotterdam, two days from Amsterdam, and one day remotely or part-time. This flexibility is designed to help you maintain a healthy work-life balance while being productive.

As the Head of Office Management at DEPT®, you’ll have access to various professional development programs and courses through our DEPT®/YOU Learning Menu, tailored to enhance your skills and career growth within the company.

DEPT® has been recognized as a Great Place To Work since 2022 and is committed to creating an inclusive atmosphere where diverse talents thrive. With ample benefits, a supportive team culture, and a reputation for doing good, DEPT® is indeed a fantastic workplace for the Head of Office Management.

When prioritizing tasks as a Head of Office Management, it’s important to assess the urgency and impact of each task. A great approach is to use a task management system and communicate with your team to ensure everyone's efforts align with the overall goals of the office.

In your response, share a specific instance where you successfully managed a budget by implementing cost-saving measures without compromising service quality. Emphasize analytical skills and stakeholder collaboration during that process.

Highlight your experience with creating an open communication environment, utilizing collaboration tools, and organizing team-building activities. Consider discussing specific methods that foster team bonding and improve overall morale.

Explain your approach to conflict resolution, focusing on active listening, empathy, and facilitating open dialogue between team members. Provide an example of how you've successfully resolved a similar situation in the past.

Discuss how ensuring a safe, comfortable, and productive environment is vital. You could delve into aspects like maintenance schedules, cleanliness, and creating a positive workplace culture that encourages well-being.

Emphasize a proactive and pragmatic approach to problem-solving. Explain how you’d assess a situation, gather insights from the team, and implement changes swiftly to resolve issues while keeping the team motivated.

Share insights from your previous roles that involve collaboration with diverse departments, focusing on your methods for fostering a team-oriented culture and ensuring successful project outcomes.

Articulate how strong communication fosters collaboration among stakeholders, enhances team synergy, and ensures clarity around goals and expectations, all of which are imperative for the success of the Head of Office Management.

Discuss strategies like recognizing achievements, facilitating team social events, and promoting wellness programs. Share specific examples of how these initiatives have positively influenced the work environment in your previous roles.

Discuss your philosophy of viewing operational efficiency and employee satisfaction as complementary goals. Provide examples of how you've improved processes while also prioritizing team well-being and job satisfaction.