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Sales Agent - Training Provided

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57550 / YEARLY (est.)
min
max
$42560K
$72540K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Agent - Training Provided, DISH

Are you looking to kickstart your career in sales with a supportive team? Join DISH as a Sales Agent in Essex County, NJ, where we pride ourselves on providing a comprehensive training program to set you up for success. With a competitive base pay of $20.50 an hour, plus uncapped commission, the potential earnings in your first year could reach up to $68,000. No previous experience? No problem! Our immersive training will guide you through everything you need to know about selling DISH and Boost Mobile products and services to both new and existing customers. Working with our award-winning Inside Sales & Retention team means you'll handle inbound calls, allowing you to focus on understanding customer needs and providing tailored solutions. Throughout your journey, you'll benefit from weekly coaching sessions, mentoring, and valuable resources designed to enhance your sales skills. At DISH, we believe in rewarding your hard work with opportunities for advancement, so high performers may even see promotions within their first year! Additionally, enjoy an array of benefits including comprehensive health insurance, a 401(k) with company match, and tuition reimbursement for continued education. We're all about fostering growth and building a fun, collaborative environment, making it an exciting place to grow your career. Ready to embark on this journey with us? Let's connect!

Frequently Asked Questions (FAQs) for Sales Agent - Training Provided Role at DISH
What are the responsibilities of a Sales Agent at DISH?

As a Sales Agent at DISH, you'll be tasked with successfully positioning and selling our range of products, including DISH and Boost Mobile offerings. You'll assess each customer's needs to provide tailored solutions while maintaining an excellent level of customer service. With a focus on inbound calls, you won't have to worry about cold calling, allowing you to concentrate on nurturing relationships and ensuring customer satisfaction.

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What qualifications do I need to apply for the Sales Agent role at DISH?

To apply for the Sales Agent position at DISH, you need to have a high school diploma or GED. A competitive spirit and a customer-focused approach are crucial. Ideally, you'll possess excellent communication skills and a willingness to learn and grow professionally through feedback and training. Prior sales experience is a bonus, but not a requirement since full training is provided.

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What kind of training can I expect as a Sales Agent at DISH?

As a Sales Agent at DISH, you'll benefit from a robust training program tailored to help you succeed. Our training includes a mix of computer-based modules, instructor-led sessions, hands-on activities, and mentorship. This thorough approach ensures that whether you're entering the workforce for the first time or looking to switch careers, you'll feel prepared and supported throughout your journey.

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Is there room for career progression as a Sales Agent at DISH?

Absolutely! DISH emphasizes career growth for its employees. In your first year, based on performance, you could potentially advance to two higher levels within the sales structure. We take pride in promoting from within and creating pathways for your career advancement, so your success truly depends on how far you're willing to go!

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What benefits does DISH offer to Sales Agents?

DISH offers a comprehensive benefits package for Sales Agents, including medical, dental, and vision insurance, a 401(k) plan with company matching, employee stock purchase options, and paid training. Additionally, enjoy exclusive perks like complimentary DISH TV programming and discounts on Boost Mobile services. We understand that financial security and personal well-being are vital, so we strive to provide plenty of resources for our employees.

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Common Interview Questions for Sales Agent - Training Provided
How do you handle challenging customer interactions as a Sales Agent?

In addressing challenging customer interactions, it's essential to remain calm and empathetic. Focus on listening to the customer's concerns, validating their feelings, and seeking ways to solve their issues. Effective communication and a positive demeanor can help turn a frustrated caller into a satisfied customer.

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What sales techniques do you find most effective as a Sales Agent?

The most effective sales techniques often involve a consultative approach, where understanding the customer's needs is prioritized. Building rapport through excellent communication and showing genuine interest can lead to successful sales. Additionally, utilizing upselling and cross-selling strategies tailored to customer interests could significantly boost sales outcomes.

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Can you give an example of a time you met or exceeded sales goals?

Absolutely! Share a specific instance where your hard work led to exceeding sales targets, detailing the strategies you used, the challenges faced, and the results. Highlighting your goal-setting process and how you maintained motivation can demonstrate your sales mindset.

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How do you prioritize tasks when managing multiple customer interactions?

When managing multiple customer interactions, effective time management is crucial. I prioritize tasks by assessing urgency and complexity, often choosing to address immediate customer needs while ensuring follow-up on less urgent matters. Utilizing technology to document interactions can help streamline this process.

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What inspires you about working in sales with DISH?

What inspires me about working in sales with DISH is the opportunity to connect with customers and enhance their lives with our services. Offering solutions that satisfy their needs while contributing to my personal growth makes every interaction enjoyable and impactful.

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How do you keep up with product knowledge and industry trends?

Staying informed about product knowledge and industry trends involves consistent engagement with company training materials, attending workshops, and subscribing to industry publications. Making regular time to refresh and update my knowledge helps me provide informed recommendations to customers.

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What strategies do you use to build rapport with customers over the phone?

To build rapport with customers over the phone, I focus on active listening and personalizing the conversation. Using the customer's name, mirroring their tone, and relating to their experiences helps establish trust and connection, making for a more compelling interaction.

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Describe your approach to handling objections from customers.

When handling objections from customers, I adopt a solution-oriented mindset. Acknowledge their concerns respectfully, clarify any misunderstandings, and provide relevant information that counteracts their objections. This method not only addresses their concerns but also builds trust, showing I value their perspective.

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How do you manage stress during a busy sales period?

During busy sales periods, I manage stress by prioritizing self-care and staying organized. Techniques like time-blocking, taking short breaks, and ensuring a supportive work environment contribute to maintaining focus and a positive outlook while working towards achieving sales targets.

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What do you see as the key to success in a sales role at DISH?

The key to success as a Sales Agent at DISH lies in building strong customer relationships, having a deep understanding of our products, and remaining adaptable to feedback. A positive attitude and a commitment to continuous learning will not only help meet sales goals but foster long-lasting customer loyalty.

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