Assistant Manager(08313) - 5742 E Olympic Blvd, Commerce, CA 90022, USA

The key responsibilities of an Assistant Manager at Domino's in Commerce include providing exceptional customer service, handling daily store operations, ensuring product quality, and maintaining service standards. You'll also be responsible for training and motivating lower-level team members, operating the point of sale system, and meeting food and labor goals.

To become an Assistant Manager at Domino's in Commerce, you need to be at least 18 years old, possess strong administrative skills, and be comfortable with customer interaction. Ideal candidates should be team players with a positive attitude, punctuality, and the ability to lift up to 25 pounds while being capable of standing for long periods.

Domino's supports the professional growth of its Assistant Managers by providing training opportunities focused on leadership and team development. As an Assistant Manager, you will not only lead your team but also have access to skills training that empowers you to excel in your role and advance within the company.

The work culture at Domino's in Commerce is inclusive and team-oriented. The company values diversity and fosters a respectful environment where everyone can thrive. Assistant Managers play a critical role in promoting this culture through motivation and support for their teams, making sure that every team member can contribute their best each day.

When applying for the Assistant Manager position at Domino's in Commerce, candidates can expect a structured interview process that assesses their customer service skills, administrative capabilities, and team leadership potential. It's also important to prepare for questions about handling operational challenges and motivating team members.

To handle a difficult customer effectively, I would remain calm and listen actively to their concerns, showing empathy. I would then work to find a suitable solution within company policies, ensuring the customer feels heard and valued.

I believe in recognizing individual strengths and celebrating team achievements. Regular team meetings to set goals and communicate expectations, along with creating a fun, inclusive atmosphere, can significantly motivate team members.

In my previous role, I successfully managed a team by implementing weekly training sessions which improved our service ratings. I focused on open communication, allowing team members to share feedback, which fostered a strong team dynamic.

The most important quality for an Assistant Manager is the ability to communicate effectively. Being approachable and ready to listen makes a huge difference in building trust with team members and ensuring smooth operations.

During busy shifts, I prioritize tasks by assessing the needs of the store, focusing on customer service first while delegating responsibilities to team members based on urgency and skills, which helps maintain efficiency.

If I noticed a decline in service quality, I would first review feedback and conduct a team meeting to discuss the issues. Then, I'd implement a training session focused on improving specific areas, ensuring everyone is aligned with our quality standards.

Balancing administrative duties with customer service involves effective time management. I prioritize tasks, use tools like schedules and checklists, and involve the team in ensuring that customer service remains a focus, even while completing administrative tasks.

To address low employee morale, I would first communicate openly with the team to understand their concerns. Then, I'd work on initiatives that recognize their hard work and create a fun, engaging work environment that promotes teamwork.

Teamwork is crucial for an Assistant Manager. Collaborating closely with team members fosters a supportive work environment and improves overall service quality. I always encourage team input and ensure everyone feels like an integral part of the team.

To meet food and labor goals, I would analyze sales data to forecast needs accurately and manage staff schedules accordingly. Additionally, I would conduct regular inventory checks to minimize waste and ensure all team members are trained to work efficiently.