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General Manager(04923) - 3131 sw college rd

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(04923) - 3131 sw college rd, Domino's

At Domino's Pizza, we're on the lookout for a passionate and driven General Manager to join our team at our location on 3131 SW College Rd., Ocala, FL. If you have a natural knack for leadership and a flair for multitasking, this could be the job for you! As our General Manager, your responsibilities will include overseeing all operations within the store, managing cost controls, and ensuring that top-notch customer service is provided. You’ll be setting the example for your team every day, fostering a fun work environment where everyone can thrive. Your expertise in judgement and mathematical skills will come in handy as you manage inventory, staff, and streamline operations. Plus, you’ll be leading by example and ensuring that all policies and procedures are rigorously followed by your crew. What’s more, at Domino's, we value your growth and advancement—many of our management team started as drivers and have worked their way up to franchise ownership! With a dynamic work environment and a team that brings out the best in each other, you’ll find not just a job, but a career filled with opportunities. Up for the challenge? Apply today to become part of our pizza-loving family!

Frequently Asked Questions (FAQs) for General Manager(04923) - 3131 sw college rd Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you will be responsible for all operations within the store. This includes overseeing staff management, cost controls, inventory management, and ensuring exceptional customer service. You’ll lead your team by example and ensure adherence to all company policies and procedures while facilitating a positive work environment.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To qualify as a General Manager at Domino's Pizza, you should have strong leadership and communication skills, along with a solid understanding of budget and inventory control. Previous experience in the food service industry and a passion for customer service are highly beneficial as well. A valid driver's license and a safe driving record will be required for this role.

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What is the career advancement potential for a General Manager at Domino's Pizza?

Domino's Pizza values internal growth, and many of our successful franchise owners started as delivery drivers or moved up from Assistant Manager roles. As a General Manager, you’ll have the chance to advance to higher management positions or even franchise ownership, allowing you to build a fulfilling career with us.

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How does Domino's Pizza ensure a positive work environment for team members?

At Domino's Pizza, we prioritize creating a diverse and inclusive workplace where every team member's contributions are valued. We foster a culture of teamwork, encouragement, and support, allowing individuals to reach their highest potential. Our focus on work-life balance also contributes to a positive and engaging atmosphere where employees enjoy coming to work.

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What skills are important for a General Manager at Domino's Pizza?

Essential skills for a General Manager at Domino's Pizza include strong leadership qualities, financial acumen for cost and inventory controls, and exceptional customer service skills. Additionally, multitasking and effective communication abilities are necessary for managing daily operations and interacting with both customers and team members.

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Common Interview Questions for General Manager(04923) - 3131 sw college rd
How would you handle an upset customer as a General Manager?

To effectively handle an upset customer, I would first listen actively to their concerns without interruption. Acknowledging their feelings is crucial. After understanding the issue, I’d apologize for their experience and offer a solution, whether it's a refund, replacement, or another form of compensation. Promptly resolving the issue helps retain loyal customers.

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Can you describe your experience with inventory management?

I have managed inventory in previous roles by keeping meticulous records and conducting regular stock audits. I utilize inventory management software to track stock levels and ensure that we have enough ingredients to meet demand while minimizing waste. This ensures efficient operations and helps maintain cost controls.

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How do you motivate your team?

Motivating my team involves recognizing their efforts and providing constructive feedback. I create a positive environment where achievements are celebrated. Setting clear goals gives them something to strive for, and offering opportunities for professional development helps team members feel valued and motivated.

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What would you do if you noticed a significant drop in sales?

If I noticed a drop in sales, I’d analyze the data to identify trends or patterns. I’d seek feedback from team members and customers to understand potential issues. Then I’d implement promotional strategies and evaluate service quality to drive sales back up, while ensuring we maintain excellent customer service.

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Describe a time you successfully resolved a conflict within your team.

In a previous role, I had two team members whose disagreements were affecting productivity. I organized a meeting to allow them to express their views and facilitate a discussion. By guiding them toward a mutual understanding and encouraging collaboration, I helped them resolve their differences and improve their working relationship.

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How do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, I prioritize tasks by assessing urgency and importance. I utilize tools like checklists and digital task managers to keep track of what needs to be done. Moreover, I delegate tasks appropriately to ensure efficiency while focusing on high-impact activities that drive operational success.

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What role do you believe a General Manager plays in ensuring food safety?

A General Manager plays a crucial role in ensuring food safety by implementing and monitoring hygiene standards and training staff on proper food handling practices. Regular checks and audits must be conducted to ensure compliance with regulations, as well as fostering a culture of safety among the team.

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How would you assess the performance of your team members?

I would assess performance through regular feedback sessions, establishing clear performance metrics, and encouraging self-assessment. Providing constructive feedback helps team members improve and fosters their growth. Regular reviews and acknowledgment of achievements motivate team members further.

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What do you think is key to delivering exceptional customer service?

Exceptional customer service hinges on understanding and meeting customer needs. Training staff to communicate effectively is essential, as is the commitment to resolving issues on the spot. Creating a welcoming, friendly environment reinforces the importance of customer satisfaction in our operations.

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What strategies would you implement to improve profitability?

To improve profitability, I would analyze costs to pinpoint areas for savings, enhance inventory management to reduce waste, and create promotional campaigns to attract customers. Additionally, improving operational efficiencies through staff training and process optimization can significantly contribute to better bottom-line results.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 13, 2025

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