Program Coordinator - job 1 of 3

As a Program Coordinator at Dungarvin Support Living, your responsibilities include overseeing client care, ensuring the homes are personalized and safe, working with schedules to maintain proper staffing, and supporting Direct Support Professionals in their roles. You'll also monitor individuals' progress towards their goals and maintain documentation, all while promoting a positive environment where staff and clients feel valued.

To qualify for the Program Coordinator position at Dungarvin Support Living, you need to have a high school diploma or GED, a valid driver's license, and at least two years of caregiving experience—preferably with individuals who have intellectual or developmental disabilities. Being 21 years or older is also a requirement to facilitate transportation and community activities.

The Program Coordinator position at Dungarvin Support Living offers a wage starting at $21.60 per hour, with potential increases based on experience and within a full range scale of $21.60 - $24.10 per hour. This competitive pay is complemented by a range of benefits including health insurance, 401K matching, and paid time off.

Dungarvin Support Living provides a robust benefits package for Program Coordinators, which includes medical, dental, and vision insurance, supplemental insurance options, pet insurance, paid time off, a 401K plan with employer match, and opportunities for professional growth and development. We believe in supporting our staff both personally and professionally.

At Dungarvin Support Living, we prioritize the professional growth of our Program Coordinators through ongoing training, mentorship opportunities, and access to resources that enhance their skills and knowledge in caregiving and leadership. We encourage our team to engage in continuous learning to better support the individuals we serve.

When answering this question, highlight a specific challenge you encountered while caring for someone with developmental or intellectual disabilities. Focus on your problem-solving skills, your communication with team members, and the outcome. Be sure to illustrate how you handled the situation with compassion and professionalism.

Discuss specific techniques you implement to maintain positivity, such as encouraging client interests, providing structured routines, and fostering open communication. Mention how you build trust and rapport with clients to ensure they feel safe and valued in their surroundings.

Explain your approach to task management, perhaps specifying tools or methods you use to prioritize workloads. Mention your ability to adapt and remain focused under pressure, ensuring that client care remains the top priority while delegating appropriately.

Share your passion for helping individuals with developmental disabilities and how it has driven your career choices. Discuss any personal experiences that inspire you and your commitment to making a difference in their lives.

Describe your method for training new Direct Support Professionals, emphasizing the importance of hands-on coaching, clear communication, and reinforcing key concepts in caregiving. Highlight how you create an inclusive learning environment that empowers staff.

Talk about your experiences in maintaining a safe environment through regular checks and documentation. Mention your familiarity with health regulations and how you educate staff on compliance to create a culture of safety.

Explain your approach to conflict resolution, emphasizing effective communication and mediation. Talk about specific techniques you would use to address issues calmly and constructively, fostering collaboration and team unity.

Provide a specific example of a goal you set for a client, outlining the methods you used to track progress, adjust strategies as necessary, and celebrate successes, showcasing how important individual growth is to you.

Discuss the significance of building strong, trusting relationships with clients and their families. Mention how these relationships improve care delivery and contribute to a supportive environment for individuals with disabilities.

Present a compelling case for your candidacy by summarizing your relevant experience, personal qualities, and commitment to the mission of Dungarvin Support Living. Highlight your passion for fostering individual growth and teamwork among staff.