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Company Description

Company Description 

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges. What sets us apart is our commitment to tailoring our services to fit the unique aspirations, dreams, goals, and needs of each person we serve. We take pride in creating customized solutions that resonate with the individual, all made possible through the support of Medicaid and Community Support Waivers. Since our humble beginnings in 1976 in the heart of Minnesota, we've grown to extend our reach to fifteen states. Whether through our dedicated field professionals or our corporate roles, we are driven by one core belief: empowering people with disabilities to unlock their full potential and enhance their quality of life. 

Join our nationwide family and let us help you achieve your unique goals and dreams. 

WE OFFER: 

  • Wage: $20.60 /hr with OT  possibility 
  • Schedule: 8 AM - 5 PM CST (some flexibility available). There may also be occasional night and Sat training sessions. 
  • 401(k) Plan: Company match available, vested after 1 year. 
  • Work Environment: Hybrid model (3 Days Onsite presence)  Thursday in office . 
  • Culture: A supportive team environment that values adaptability, learning, and innovation and a work/life balance schedule 
  • Company-Provided Hardware: Equipment will be supplied by the company. 
  • Pet Insurance: Coverage options available. 
  • Paid Time Off: PTO that increases with tenure. 
  • Medical, Dental, and Vision Insurance: Domestic partners are eligible for dental coverage. 
  • National Discount Programs: Access to various discounts. 
  • Long-Term Life Insurance: Provided at no cost to employees. 
  • Supplemental Insurance, FSA, and HSA: Additional options available. 
  • TapCheck: Access up to 50% of your wages before payday. 
  • Mileage Reimbursement: Some travel required to  
  • Referral Bonus Program: Incentives for referring candidates. 

Job Description

WHAT YOU WILL DO: 

We are excited to announce that we are looking for an experienced, energetic, and engaging trainer to join our regional training team, dedicated to supporting our direct care staff who provide exceptional care to individuals with developmental disabilities. 

The ideal candidate will be a confident public speaker and a passionate trainer, well-versed in the latest tools and resources to enhance employee training and performance. Our Talent Development Specialists/Trainers play a vital role in delivering high-quality services, and your expertise will make a meaningful impact! 

Key Responsibilities Include: 

  • Facilitating New Employee Orientation: Conduct engaging and informative sessions, ensuring all new hires feel welcomed and prepared. 
  • Leading Virtual Trainings: Utilize platforms like Zoom, GoToMeeting, and Teams to deliver training remotely. You'll also provide support with any technical issues that may arise. 
  • Proficient Use of Software: Demonstrate your skills with programs such as Word, Excel, PowerPoint, Teams, and Outlook to create effective training materials. 
  • Managing Our Learning Management System: Update and track training completions, classes, and essential data to ensure compliance and effectiveness. 
  • Monitoring Training Components: Oversee schedules, documentation, and materials to maintain a high standard of training delivery. 
  • Open Communication: Foster ongoing dialogue with all staff levels regarding training requirements and needs. 
  • Supporting Fellow Trainers: Collaborate with colleagues and assist in organizational and departmental in-service training. 
  • Coordinating Resources: Work together with staff to maximize training benefits for the individuals we serve and enhance program effectiveness. 

If you're ready to bring your skills to a dynamic environment where you can truly make a difference, we want to hear from you! Join us in empowering our team and providing exceptional care to those we serve. 

Qualifications

MUST HAVE: 

  • Experience/Education: A minimum of two years of experience or education related to teaching, staff training, or the development of training programs/curricula, with a focus on virtual presentation. 
  • Proven Track Record: Demonstrated success in conducting virtual or web-based training programs. 
  • Certification Requirements: Must have or be able to obtain certifications in required training programs, including but not limited to CPR, CBRF First Aid (including choking), CBRF Fire Safety, CBRF Standard Precautions, CPI Mandt, and any other state or Dungarvin-required programs. 
  • Communication Skills: Strong communication and interpersonal skills are essential, along with effective decision-making, time management, and organizational abilities. 
  • Work Style: Ability to work independently and collaboratively with a team in a virtual setting 
  • Physical requirements - Instructors must demonstrate physical coordination and skill, which may include the ability  to maintain balance while moving or being pushed or pulled. They must also be able to lower themselves into a half- squat position while keeping their back straight.  

Additional Information

IMPORTANT TO KNOW: 

  • The trainer role is primarily during normal business hours, Monday to Friday, from 8 AM to 5 PM. However, there may be occasions when night training sessions are required. 

Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer. 

Please note: The deadline for all internal job applications is two weeks from the initial posting date. 


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What You Should Know About Talent Development Specialist / Trainer , Dungarvin

If you're looking to make a real impact in the lives of others, Dungarvin is excited to welcome you as a Talent Development Specialist/Trainer in Columbus, OH! We are a vibrant community of passionate professionals dedicated to providing exceptional support for individuals with intellectual and developmental disabilities. This role is not just about training; it's about fostering relationships, boosting skills, and preparing our direct care staff to deliver the outstanding service our clients deserve. As a key member of our regional training team, you'll conduct engaging new employee orientations, lead virtual training sessions, and utilize the latest technologies to enhance learning experiences. With responsibilities like managing our Learning Management System and collaborating with fellow trainers, you'll play a vital role in ensuring compliance and effectiveness in our training programs. Dungarvin prides itself on a supportive work environment that values flexibility, continuous learning, and innovation, making this position perfect for a confident communicator ready to inspire others. With a hybrid work model and numerous employee benefits, including medical, dental, and vision insurance, we truly care about our team's well-being. Join us at Dungarvin, where you can empower our staff to unlock potential and enrich the lives of those we serve. Let's achieve great things together!

Frequently Asked Questions (FAQs) for Talent Development Specialist / Trainer Role at Dungarvin
What are the key responsibilities for a Talent Development Specialist/Trainer at Dungarvin?

A Talent Development Specialist/Trainer at Dungarvin is responsible for facilitating new employee orientations, leading engaging virtual training sessions, managing the Learning Management System, and overseeing documentation and schedules to ensure high-quality training delivery. Your role also involves collaborating with fellow trainers to boost the skill sets of our direct care staff, ensuring we provide the best support for individuals with disabilities.

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What qualifications are needed to become a Talent Development Specialist/Trainer at Dungarvin?

To be considered for the Talent Development Specialist/Trainer position at Dungarvin, candidates should possess a minimum of two years of experience or education related to teaching or staff training. A proven track record in virtual training programs is essential, along with strong communication skills and the ability to work both independently and as part of a team. Certifications in training programs such as CPR or First Aid might also be required.

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How does Dungarvin support the professional development of its Talent Development Specialists/Trainers?

Dungarvin is wholly committed to professional development and offers its Talent Development Specialists/Trainers opportunities for ongoing training, resources, and collaboration with fellow educators. This culture of continuous learning enables staff to keep their skills sharp and enhance delivery methods for training, ultimately making a significant difference in the care we provide.

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What is the working environment like for the Talent Development Specialist/Trainer at Dungarvin?

The working environment for Talent Development Specialists/Trainers at Dungarvin is highly supportive and flexible, promoting a hybrid model with both onsite and remote work options. The company values a work-life balance while fostering teamwork and collaboration among team members, which enhances the training experience and helps build strong relationships within the community.

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What makes Dungarvin a unique place to work as a Talent Development Specialist/Trainer?

Dungarvin stands out because it’s not just about providing services; it's about making meaningful connections that empower individuals. As a Talent Development Specialist/Trainer, you’ll be part of a dedicated family that promotes diversity, innovation, and community engagement, ensuring each team member feels valued and capable of making a difference in the lives they touch.

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Common Interview Questions for Talent Development Specialist / Trainer
What is your approach to engaging new employees during orientation?

An effective approach includes creating an interactive and welcoming environment. I emphasize the importance of team cohesion and use real-life scenarios to relate training materials to actual job duties, promoting interest and open communication from the very start.

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How do you handle technical issues during virtual training sessions?

I believe in being prepared for potential technical challenges. I ensure that I have troubleshooting guidelines handy and encourage participants to communicate any issues promptly. By maintaining a calm demeanor, I can guide participants through solutions effectively.

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Can you describe your experience in conducting virtual training sessions?

I've successfully conducted numerous virtual training sessions using various tools like Zoom and Teams. My experience includes developing engaging content and strategies tailored to virtual formats, ensuring participants stay active and involved throughout the session.

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What methods do you use to assess training effectiveness?

Utilizing pre- and post-training assessments, participant feedback, and observation during training, I gauge effectiveness. Additionally, I track long-term performance improvements to determine the lasting impact of the training on staff and service delivery.

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How do you ensure compliance and accuracy in the Learning Management System?

I regularly update training records and documentation, ensuring that all required data is captured. By implementing a systematic approach for tracking completions and compliance checks, I maintain a consistent standard across all training modules.

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How do you foster collaboration with fellow trainers?

I promote open communication through regular check-ins and collaborative planning sessions. By leveraging each trainer's strengths, we can develop innovative training strategies and share resources that benefit all team members.

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What role do you believe continuous learning plays in employee development?

Continuous learning is vital for employee development as it equips staff with the latest tools and knowledge to adapt and excel in their roles. I encourage an environment where seeking new information and skills is welcomed and supported.

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How do you encourage feedback from training participants?

Creating a culture of open dialogue is key. I always encourage participants to share their thoughts and suggestions, ensuring they know their feedback is valuable and will be used to improve the training experience moving forward.

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What strategies do you employ to make training sessions more engaging?

I use a mix of interactive discussions, multimedia presentations, and role-playing exercises to keep sessions dynamic. Tailoring content to meet the audience's interests helps ignite their enthusiasm and encourages participation.

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How do you handle a difficult participant during a training session?

Approaching difficult participants with empathy and understanding is crucial. By addressing concerns directly and privately, I can create a more constructive learning environment, ultimately turning the situation into an opportunity for growth.

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