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Talent Development Specialist / Trainer

Company Description

Company Description 

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges. What sets us apart is our commitment to tailoring our services to fit the unique aspirations, dreams, goals, and needs of each person we serve. We take pride in creating customized solutions that resonate with the individual, all made possible through the support of Medicaid and Community Support Waivers. Since our humble beginnings in 1976 in the heart of Minnesota, we've grown to extend our reach to fifteen states. Whether through our dedicated field professionals or our corporate roles, we are driven by one core belief: empowering people with disabilities to unlock their full potential and enhance their quality of life. 

Join our nationwide family and let us help you achieve your unique goals and dreams. 

WE OFFER: 

  • Wage: $20.60 /hr with OT  possibility 
  • Schedule: 8 AM - 5 PM CST (some flexibility available). There may also be occasional night training sessions. 
  • 401(k) Plan: Company match available, vested after 1 year. 
  • Work Environment: Hybrid model (3 Days Onsite presence) 
  • Culture: A supportive team environment that values adaptability, learning, and innovation and a work/life balance schedule 
  • Company-Provided Hardware: Equipment will be supplied by the company. 
  • Pet Insurance: Coverage options available. 
  • Paid Time Off: PTO that increases with tenure. 
  • Medical, Dental, and Vision Insurance: Domestic partners are eligible for dental coverage. 
  • National Discount Programs: Access to various discounts. 
  • Long-Term Life Insurance: Provided at no cost to employees. 
  • Supplemental Insurance, FSA, and HSA: Additional options available. 
  • TapCheck: Access up to 50% of your wages before payday. 
  • Mileage Reimbursement: Some travel required to  
  • Referral Bonus Program: Incentives for referring candidates. 

Job Description

WHAT YOU WILL DO: 

We are excited to announce that we are looking for an experienced, energetic, and engaging trainer to join our regional training team, dedicated to supporting our direct care staff who provide exceptional care to individuals with developmental disabilities. 

The ideal candidate will be a confident public speaker and a passionate trainer, well-versed in the latest tools and resources to enhance employee training and performance. Our Talent Development Specialists/Trainers play a vital role in delivering high-quality services, and your expertise will make a meaningful impact! 

Key Responsibilities Include: 

  • Facilitating New Employee Orientation: Conduct engaging and informative sessions, ensuring all new hires feel welcomed and prepared. 
  • Leading Virtual Trainings: Utilize platforms like Zoom, GoToMeeting, and Teams to deliver training remotely. You'll also provide support with any technical issues that may arise. 
  • Proficient Use of Software: Demonstrate your skills with programs such as Word, Excel, PowerPoint, Teams, and Outlook to create effective training materials. 
  • Managing Our Learning Management System: Update and track training completions, classes, and essential data to ensure compliance and effectiveness. 
  • Monitoring Training Components: Oversee schedules, documentation, and materials to maintain a high standard of training delivery. 
  • Open Communication: Foster ongoing dialogue with all staff levels regarding training requirements and needs. 
  • Supporting Fellow Trainers: Collaborate with colleagues and assist in organizational and departmental in-service training. 
  • Coordinating Resources: Work together with staff to maximize training benefits for the individuals we serve and enhance program effectiveness. 

If you're ready to bring your skills to a dynamic environment where you can truly make a difference, we want to hear from you! Join us in empowering our team and providing exceptional care to those we serve. 

Qualifications

MUST HAVE: 

  • Experience/Education: A minimum of two years of experience or education related to teaching, staff training, or the development of training programs/curricula, with a focus on virtual presentation. 
  • Proven Track Record: Demonstrated success in conducting virtual or web-based training programs. 
  • Certification Requirements: Must have or be able to obtain certifications in required training programs, including but not limited to CPR, CBRF First Aid (including choking), CBRF Fire Safety, CBRF Standard Precautions, CPI Mandt, and any other state or Dungarvin-required programs. 
  • Communication Skills: Strong communication and interpersonal skills are essential, along with effective decision-making, time management, and organizational abilities. 
  • Work Style: Ability to work independently and collaboratively with a team in a virtual setting 
  • Physical requirements - Instructors must demonstrate physical coordination and skill, which may include the ability  to maintain balance while moving or being pushed or pulled. They must also be able to lower themselves into a half- squat position while keeping their back straight.  

Additional Information

IMPORTANT TO KNOW: 

  • The trainer role is primarily during normal business hours, Monday to Friday, from 8 AM to 5 PM. However, there may be occasions when night training sessions are required. 

Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer. 

Please note: The deadline for all internal job applications is two weeks from the initial posting date. 


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What You Should Know About Talent Development Specialist / Trainer , Dungarvin

We're looking for a passionate and energetic Talent Development Specialist/Trainer to join the Dungarvin family in Columbus, OH. As a key member of our regional training team, your mission will be to empower our dedicated direct care staff who provide exceptional support for individuals with developmental disabilities. In this exciting role, you'll facilitate engaging training sessions, including new employee orientations, leveraging tools like Zoom and Teams to ensure our team is well-prepared and confident in their roles. With at least two years of experience in training or education, you'll make an immediate impact as you develop effective training materials and oversee our Learning Management System. We're committed to your success, offering a supportive environment that values innovation, adaptability, and work/life balance. As a Talent Development Specialist/Trainer at Dungarvin, you'll play an essential role in enriching the lives of those we serve while enjoying a robust benefits package that includes competitive pay, flexible scheduling, and even pet insurance! If you're an excellent communicator who's looking to work in a dynamic setting where your contributions truly matter, we encourage you to consider this opportunity to join Dungarvin and make a difference today.

Frequently Asked Questions (FAQs) for Talent Development Specialist / Trainer Role at Dungarvin
What are the responsibilities of a Talent Development Specialist/Trainer at Dungarvin?

As a Talent Development Specialist/Trainer at Dungarvin, your primary responsibilities include facilitating new employee orientations, leading virtual training sessions, managing our Learning Management System, and maintaining effective communication with all staff levels regarding training requirements. You'll create impactful training materials using software like Word, Excel, and PowerPoint, ensuring that our direct care staff are well-equipped to provide outstanding support to individuals with developmental disabilities.

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What qualifications are needed to apply for the Talent Development Specialist/Trainer position at Dungarvin?

To be considered for the Talent Development Specialist/Trainer role at Dungarvin, candidates must have at least two years of experience or education related to teaching or staff training. Additionally, you should have a proven track record in conducting virtual training programs, strong communication skills, and the ability to work both independently and collaboratively in a virtual environment. Relevant certifications, including CPR and CBRF training, are also required.

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What kind of training tools do Talent Development Specialists/Trainers use at Dungarvin?

At Dungarvin, Talent Development Specialists/Trainers utilize various digital platforms for training delivery, such as Zoom, GoToMeeting, and Teams. They also leverage software like Word, Excel, and PowerPoint to create engaging training materials. A strong emphasis is placed on virtual training, ensuring that the delivery is effective, interactive, and convenient for all participants.

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What is the work schedule like for a Talent Development Specialist/Trainer at Dungarvin?

The typical work schedule for a Talent Development Specialist/Trainer at Dungarvin is Monday to Friday, from 8 AM to 5 PM CST. While the majority of training sessions are conducted during standard business hours, there may be occasions when evening training sessions are required to accommodate various staff schedules. Flexibility is key in this role.

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How does Dungarvin support the professional development of its Talent Development Specialists/Trainers?

Dungarvin is dedicated to supporting the professional growth of its Talent Development Specialists/Trainers by fostering a culture of learning and innovation. Trainers have access to ongoing training resources and support, as well as the opportunity to collaborate with fellow trainers. The supportive team environment encourages adaptability and the sharing of best practices, ensuring trainers stay updated on the latest developments in staff training and support.

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Common Interview Questions for Talent Development Specialist / Trainer
Can you describe your experience with virtual training as a Talent Development Specialist/Trainer?

When answering this question, emphasize your familiarity with various online training platforms like Zoom and Teams. Discuss specific programs or courses you have successfully conducted remotely, and share any positive feedback or results. Highlight your ability to engage participants and address technical issues to ensure smooth training sessions.

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How do you ensure new employees feel welcomed during orientation sessions?

Demonstrate your approach by describing your process for making orientations engaging and informative. You might discuss incorporating icebreakers, providing welcoming materials, and creating a supportive atmosphere that encourages questions. Stress the importance of giving new employees a sense of belonging from day one.

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What methods do you use to evaluate the effectiveness of your training programs?

Mention that you regularly gather feedback from participants through surveys and discussions. You could explain how you assess knowledge retention by monitoring trainee performance and provide specific examples of adjustments you've made to your training methods based on feedback to continuously improve program effectiveness.

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How do you keep up with the latest trends in staff training and development?

Share your strategies for staying updated on industry trends, such as subscribing to professional associations, attending webinars, and participating in training events. Discuss how you incorporate new ideas and best practices into your training programs, emphasizing your commitment to innovation and continuous improvement.

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Can you provide an example of a challenge you faced in training and how you overcame it?

Recall a specific instance where you encountered a difficult training scenario, such as low engagement or technological issues. Explain the steps you took to address the challenge, whether it involved modifying the training approach or seeking input from colleagues. This response shows adaptability and problem-solving skills.

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How do you foster communication and collaboration among your trainees?

Discuss techniques you use to encourage interaction, such as breakout discussions, collaborative projects, or follow-up sessions. You can also mention how you create an inclusive environment where trainees feel comfortable sharing ideas and asking questions to deepen their connections with one another.

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What skills do you consider most essential for a successful Talent Development Specialist/Trainer?

Identify key skills such as strong communication, adaptability, and organizational abilities. Elaborate on why these skills are essential for engaging trainees, managing diverse training programs, and ensuring effective learning experiences that cater to individual needs.

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How do you approach creating training materials?

Explain your process for designing training materials, emphasizing the importance of aligning content with participant learning objectives. Discuss your use of multimedia elements, real-life examples, and interactive activities to enhance retention and engagement.

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Describe your experience with managing Learning Management Systems.

Detail your familiarity with Learning Management Systems, including specific platforms you have used in the past. Discuss how you manage class schedules, track training completions, and ensure compliance with relevant training requirements.

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What motivates you to help others in your role as a Trainer?

Share your passion for empowering others through training and development. Explain how witnessing the growth and transformation of your trainees drives you to continually enhance your skills as a Talent Development Specialist/Trainer, ultimately contributing to the success of your team and the individuals you support.

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