Automotive Detailer - San Antonio Riverwalk

As an Automotive Detailer at Enterprise Mobility, your responsibilities include thoroughly cleaning and sanitizing vehicle interiors and exteriors. You'll follow our Complete Clean Pledge, which involves vacuuming, washing, and inspecting each vehicle for safety and cleanliness. Checking fuel levels and tire conditions, reporting damages, and maintaining the overall appearance of the branch are also key parts of the job.

To qualify for the Automotive Detailer position at Enterprise Mobility, applicants must be at least 18 years old and possess a valid driver's license free of significant driving violations in the past three years. Additionally, candidates should not have any drug or alcohol-related convictions on their driving record in the past five years. Authorization to work in the U.S. is also required.

The starting pay rate for an Automotive Detailer at Enterprise Mobility in San Antonio is $14.50 per hour. Along with competitive pay, you will also benefit from a comprehensive package including paid time off, employee discounts, and various health insurance options.

As an Automotive Detailer at Enterprise Mobility, you can expect a positive and collaborative work environment. Our team values cleanliness and safety, catering to both employee well-being and customer satisfaction. You'll work in an organized setting with all necessary cleaning and safety supplies at your disposal, contributing to the company's commitment to a high-quality experience.

Yes, there are ample opportunities for growth at Enterprise Mobility. As an Automotive Detailer, you can improve your job performance through self-assessment and skill development. We also encourage ongoing training, which can lead to advancement within the company as you gain experience and showcase your dedication.

When answering this question, focus on any previous detailing or cleaning jobs, even if they were part-time or volunteer roles. Highlight specific tasks, the types of vehicles you worked with, and any equipment or cleaning products you used.

A great approach would be to discuss how you assess the vehicles that require immediate attention versus those that can be done later. Mention any strategies you use to stay organized and efficient, emphasizing time management skills.

Utilize the STAR method (Situation, Task, Action, Result) to describe a specific incident where you noticed something amiss—whether it was a mechanical issue or missing personal items from the vehicle—and how you addressed the situation, resulting in positive customer feedback.

Discuss your familiarity with industry standard cleaning protocols, emphasizing your attention to detail. You might mention how you follow checklists or utilize best practices to ensure every vehicle meets safety standards before being rented out.

Show your customer service skills by sharing a specific example of a challenging situation you handled professionally. Explain how you listened to the customer's concerns, took appropriate action, and aimed for a satisfactory resolution.

Share specifics about any detailing products or equipment you've handled, such as pressure washers, vacuums, or cleaning agents. Express your comfort and knowledge in utilizing these tools to achieve high-quality results.

Talk about how setting personal goals, focusing on the service you provide for customers, or listening to music or podcasts can help keep you motivated while performing repetitive tasks.

Research Enterprise Mobility's values, mission, and operational practices. Discuss how their commitment to cleanliness and customer satisfaction resonates with you and how you would contribute to maintaining these standards as an Automotive Detailer.

Share your passion for cars, detailing, and customer service. Highlight what you find appealing about Enterprise Mobility as a company, perhaps mentioning its reputation as a top employer and commitment to employee development and customer satisfaction.

Emphasize your attention to detail by discussing the specific areas you pay extra attention to, such as scratches and dents on the exterior, the condition of tires, and ensuring everything is in working order inside the vehicle. Show that you would follow a systematic approach when conducting inspections.