Career Advisor - Bilingual Preferred (Garland) Onsite
Company Description
Creating Opportunities. Changing Lives.
Equus Workforce Solutions® is the most comprehensive provider of workforce development services in North America, assisting over a million job seekers and thousands of employers annually. We are drivers and collaborators for workforce systems change, including quickly adapting to changes in legislation, job seeker demographics and market and industry changes. We work every day to change lives, advance economies and help communities thrive.
If this is your passion, join us. Start here. Let us take you where you want to go.
Job Description
In this Career Advisor role, you will be an integral part of the Operational team, responsible for advising, monitoring, and tracking customer participation. This position counsels and assists customers with job search strategies, personal career advisement, and training needs. You will also help customers identify and work with barriers to employment. In this role you will need to maintain accurate and complete records and ensure smooth transition of cases across services and programs. You will be responsible for managing day-to-day relationships with customers, ensuring their concerns are addressed promptly with a plan of action. This role requires that you critique resumes and maintain an understanding of a vast array of occupations/careers for effective placement of customers. You will also need to demonstrate strategies for re-engaging customers after training completion, show effective use of the standards of the Case Management Model, and the policies and procedures for Career Advisement.
In this role you will:
- Ensure that highest quality, individualized services are delivered to the customer
- Ensure protection and confidentiality of participant’s rights
- Successfully documents customer success stories internally and externally
Qualifications
- Related associate degree from an accredited university or college, or equivalent work experience
- Excellent verbal and written communication skills
- Demonstrated customer service skills
- Familiarity with the communities being served, with knowledge and understanding of local needs and resources
- One to three years’ experience in workforce development or related programs preferred
- A valid driver's license in good standing and proof of liability insurance are required
Additional Information
All your information will be kept confidential according to EEO guidelines.
Extensive standing, and sitting and continuous computer, phone, and deskwork required. Work will be primarily in a defined office environment with specified hours. Will require one on one and group interaction with individuals from a diverse range of backgrounds. Must be available for occasional out of office meetings, conferences, training, and other events as needed.
The rate of pay is: $23.15 per hour.
The selected candidate must be available to work onsite Monday - Friday 8:00am - 5:00pm.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
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If you're passionate about empowering others and making a real difference in people's lives, consider the exciting opportunity of becoming a Career Advisor with Equus Workforce Solutions in Garland, TX. In this role, you'll play a vital part in our operational team, focusing on advising and supporting individuals as they navigate their career paths. Your responsibilities will include developing tailored job search strategies, offering personalized career advisement, and assisting clients in overcoming barriers to employment. Additionally, you'll manage relationships with customers, ensuring their unique needs are addressed while maintaining accurate records. As a Career Advisor at Equus, you'll help clients enhance their job readiness by critiquing resumes and staying updated on various career options. Your goal is to deliver high-quality, individualized services that empower participants to succeed. You'll also document their success stories, reflecting our commitment to confidentiality and participant rights. If you have an associate degree or relevant experience in workforce development, excellent communication skills, and a customer-centric mindset, we’d love to see your application. The pay rate is $23.15 per hour, and this full-time position requires onsite work Monday to Friday from 8:00 AM to 5:00 PM. Join Equus Workforce Solutions, where you can expect extensive learning opportunities while positively impacting your community and helping individuals achieve their career goals.
Equus Products, Inc. is a prime manufacturer of test equipment, gauges and tachometers for the automotive aftermarket. We strive to be the supplier of choice by offering high quality products, innovative designs and value to our buyers. We view ou...
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