Case Manager- Omaha - job 2 of 3

As a Case Manager at Equus Workforce Solutions, you will build professional relationships with clients, provide one-on-one support to help them overcome barriers, conduct orientations, facilitate workshops, and ensure clients meet their employment goals. You will maintain client documentation and work collaboratively with schools and community services to offer the best resources for job seekers.

Equus Workforce Solutions seeks candidates with at least two years of experience in career advisement, case management, or a similar role. A working knowledge of MS Office is essential, along with strong written and verbal communication skills. An associate's degree in education, social services, or a related field is preferred, while a bachelor's degree is even better.

At Equus Workforce Solutions, career growth is encouraged through extensive learning opportunities, networking programs, and a commitment to diversity in the workplace. As a Case Manager, you'll gain valuable experience and skills while providing essential services that can lead to further career advancement within the organization.

Successful Case Managers at Equus Workforce Solutions possess strong interpersonal skills, adaptability, and the ability to thrive in dynamic environments. Excellent communication, empathy, and leadership skills are critical when working with clients and coordinating with multiple stakeholders.

As a Case Manager at Equus Workforce Solutions, your work directly affects your clients' futures. By providing tailored support and resources, you help them navigate challenges to find and retain employment, leading to greater stability and growth in their lives and careers.

In my previous roles, I worked closely with individuals seeking career guidance. I provided personalized assessments and developed action plans to help clients overcome their barriers to employment. This has equipped me with the skills needed for effective case management at Equus, where client-centered support is key.

I utilize organizational tools like calendars and task management software to track client meetings, essential deadlines, and follow-ups. By creating a structured approach, I can effectively prioritize based on immediate client needs and program requirements, ensuring that no one falls through the cracks.

I believe in documenting every interaction promptly to ensure accuracy and consistency. I also regularly review my notes and update the database as needed, which helps me track client progress and tailor ongoing support effectively.

In these cases, I first have a candid discussion with the client to understand the underlying issues. Together, we brainstorm solutions and I adjust their action plan as necessary, always aiming to keep them motivated and engaged in their journey.

I focus on creating engaging content that resonates with job seekers, incorporating interactive elements like role-playing and group discussions. Additionally, I gather feedback after each session to continuously improve the experience and effectiveness of future workshops.

In my previous position, I built strong partnerships with local nonprofits and educational institutions. This collaboration allowed us to refer clients to relevant services, such as training programs and health services, which significantly improved their employment prospects.

I regularly review industry reports, attend networking events, and participate in professional development opportunities. Staying connected with business services teams and local employers also helps me understand job market demands and emerging skills required.

Empathy is crucial in case management. It allows me to connect with clients on a personal level, understanding their unique challenges. This relationship fosters trust, which is essential for effective communication and support.

I once worked with a client who faced multiple barriers, including health issues and a lack of transportation. By collaborating with local services to address these obstacles, we developed a comprehensive plan that ultimately led to stable employment for the client.

I am drawn to Equus Workforce Solutions because of its commitment to empowering individuals in their career journeys. I appreciate the organization's support for diversity and inclusion, and I believe my skills and passion align perfectly with Equus's mission to enhance workforce development.