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Retail Interior Design Sales Professional - Kennesaw, GA

General Objectives: The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection and overall project design.  Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible relationship based selling environment.   Some projects may require a team or partnership-based approach. Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio and Ethan Allen Trade Program) that contribute to the success of the Design Center as well as their own individual success. Must be skilled in the use of social media such as blogs, micro-blogs, on-line forum, content sharing web sites and other digital channels established for on-line interaction and connection to promote Ethan Allen’s brand as outlined in Ethan Allen’s Social Media Policy.  Design Consultants are compensated according to the Design Consultant Incentive Compensation Plan.  Compensation is incentive based with total compensation determined by commissions earned.  Design Consultants are expected to meet or exceed Minimum Monthly Sales and other benchmarks as determined by Ethan Allen. This is a Full-Time position.  Essential Duties and Responsibilities: Create design solutions that are consistent with the customer’s preference and budget. Sell Ethan Allen’s products and services. Represent the Ethan Allen brand in all customer interactions. When in the design center professionally greet customers to establish rapport and obtain appointments and in-home consultations. Customarily and regularly make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale. Utilize grassroots marketing and a variety of social media platforms to develop and grow the business. Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires. Stay current on design and color trends to create fashionable design solutions. Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays. Participate as required in all corporate sponsored marketing and training programs. Educate customers on all the Ethan Allen sponsored finance options available to them. Contribute towards the development and on-going upkeep of the design center’s portfolio. Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers. Enter orders utilizing the retail point of sale system. Work cooperatively in maintaining a neat and orderly design center projection. Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grass roots marketing plans to further our market reach and exceed written goals; monitor effectiveness of the plans.   Provide suggestions to modify plan based on reaching specific goals and objectives. Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own presence as well as Ethan Allen’s presence. Continually build relationships with outside talent via social media, such as LinkedIn, to build a network in the market.  Perform any other duties as required. Knowledge, Skills, & Abilities: Bachelor’s degree or equivalent in a design-related field from an accredited institution with a minimum of one (1) year of practical interior design experience. Broad knowledge of interior design and effective sales techniques.  Working knowledge of online sales and design tools. Good listening skills with excellent oral and written communication skills also required. General understanding of how to utilize social media and grass-roots marketing to develop a book of business.   Proven experience preferred.   Valid driver’s license, except in limited circumstances in which the associate can establish to the Company’s satisfaction that they have available, for use during all business hours, an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position. Intermediate skill competency using digital floor planning technology. 3D applications a plus. Experience using interactive technology to view design concepts such as augmented reality, virtual reality and other visualization tools. Willing and capable of learning new technologies. Compensation This position offers a minimum annual recoverable draw of $42,000. In addition to the draw, Design Consultants earn incentive compensation based on written sales. Historically, our Design Consultants have earned up to $100,000 or more annually based on written sales.   Benefits Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well-being.  Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs.  Some of the benefits offered are 401(k) plan (with Employer contributions), multiple Medical Plans with Prescription Drug Coverage, Health Savings Account (including Employer contributions), Dental Plan, Vision Plan, Basic Group Term Life & Accidental Death & Dismemberment, Supplemental Group Term Life & AD&D Insurance, Dependent Group Term Life Insurance, Short and Long-Term Disability (Full-Time associates only), Business Travel Accident Life Insurance, Flexible Spending Accounts – Health Care & Dependent Care, Commuter Saving Plans – Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance and Employee Assistance Program.

Average salary estimate

$71000 / YEARLY (est.)
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max
$42000K
$100000K

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What You Should Know About Retail Interior Design Sales Professional - Kennesaw, GA, Ethan Allen

Join Ethan Allen as a Retail Interior Design Sales Professional in Kennesaw, GA, and embark on a journey of creativity and customer connection! In this pivotal role, you'll collaborate closely with clients at our design center, online, or even in their homes to craft bespoke design solutions that cater to their unique tastes and budgets. You'll get the chance to showcase your talent in space planning, fabric coordination, and product selection while representing a brand that values both style and service. The ideal candidate is someone who thrives in a flexible, relationship-focused environment and is driven by achieving sales goals. You'll be supported by a strong team and have access to tools that enhance your design capabilities, including 3D planning technology. From greeting customers to making home visits, your expertise will shine through in every interaction. Staying current with design trends and utilizing social media for marketing will be part of your daily routine, allowing you to build a lasting connection with clients while promoting the Ethan Allen philosophy. The best part? Your efforts will be rewarded through a competitive incentive compensation plan, with successful Design Consultants historically earning $100,000 or more annually. If you're ready to take your interior design skills to the next level while helping clients create their dream spaces, then this position is for you!

Frequently Asked Questions (FAQs) for Retail Interior Design Sales Professional - Kennesaw, GA Role at Ethan Allen
What are the responsibilities of a Retail Interior Design Sales Professional at Ethan Allen?

As a Retail Interior Design Sales Professional at Ethan Allen, responsibilities include creating customized design solutions for clients, coordinating fabric selections, and ensuring a seamless sales process. You'll engage with customers in our design center, online, or at their homes, using your design expertise to fulfill their needs while representing the Ethan Allen brand with professionalism. Additionally, you'll utilize social media and grassroots marketing to grow your business and stay informed about the latest design trends.

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What qualifications do I need to become a Retail Interior Design Sales Professional at Ethan Allen?

To become a Retail Interior Design Sales Professional at Ethan Allen, you should hold a Bachelor's degree or equivalent in a design-related field, along with at least one year of practical interior design experience. Skills in effective sales techniques, good communication abilities, and familiarity with social media marketing strategies are essential. Experience with digital design tools and current trends in the industry will also serve you well in this role.

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How does the compensation structure work for a Retail Interior Design Sales Professional at Ethan Allen?

Ethan Allen offers a competitive compensation structure for Retail Interior Design Sales Professionals, starting with a minimum annual recoverable draw of $42,000. In addition, you'll earn incentive compensation based on written sales, with top performers historically earning over $100,000 annually. Your financial success directly reflects your sales achievements, motivating you to excel in your role.

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What skills are necessary for a successful Retail Interior Design Sales Professional at Ethan Allen?

Successful Retail Interior Design Sales Professionals at Ethan Allen possess strong design skills, excellent communication abilities, and sales techniques. Being well-versed in social media marketing and grassroots strategies is crucial for developing a client base. Additionally, proficiency in digital design technologies, such as 3D applications, enhances your service capabilities and ensures you can provide exceptional design solutions.

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What opportunities for growth exist for Retail Interior Design Sales Professionals at Ethan Allen?

Ethan Allen values professional development and offers various training programs to Retail Interior Design Sales Professionals. As you build your portfolio and client network, you'll have the opportunity to advance within the company. With a focus on creativity and sales, your successful performance can lead to broader responsibilities, higher commissions, and potentially leadership roles as the company grows.

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Common Interview Questions for Retail Interior Design Sales Professional - Kennesaw, GA
What inspired you to pursue a career in interior design?

When answering this question, share your passion for design and how it has influenced your career choice. Discuss any early experiences or inspirations, such as helping friends or family design their spaces or studying design trends. This shows your genuine interest in the field and connects your personal story to the role at Ethan Allen.

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How do you handle a difficult client decision regarding their design preferences?

To answer this effectively, share your approach to listening and empathizing with clients. Explain how you would encourage open communication, guide them through the decision-making process, and offer professional insights while respecting their vision. Highlight your ability to balance client desires with practical solutions to demonstrate your customer service skills.

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Can you describe a successful design project you've worked on in the past?

When addressing this question, provide a detailed example of a design project where you made an impact—discuss the client's needs, the design solutions you implemented, and the outcome. Focus on specific design choices, the process, and how you achieved customer satisfaction, showing your expertise in interior design and sales.

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What strategies do you use to stay updated with current design trends?

Discuss various sources you employ to keep abreast of design trends, such as following design blogs, attending trade shows, participating in workshops, and engaging in social media discussions. Emphasize your commitment to learning and adapting, which aligns with Ethan Allen's values to offer fashionable and contemporary design solutions.

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How do you prioritize tasks when working on multiple design projects?

To answer this, explain your method for organizing tasks by deadlines, client needs, and project scope. Highlight tools you use for project management and stress the importance of communication with clients and teams. This showcases your time management skills, which are essential for a Retail Interior Design Sales Professional at Ethan Allen.

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What techniques do you use to effectively sell design services to clients?

Share your approach to selling design services, which might include actively listening to client needs, presenting tailored solutions, and demonstrating the value of your services. Provide examples of previous experiences where your techniques led to successful sales conversions to illustrate your effectiveness and confidence in the sales aspect of the role.

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What role does teamwork play in a design consulting environment?

Emphasize the importance of collaboration in a design consulting environment. Describe how teamwork enhances creativity, allows for diverse perspectives, and improves client outcomes. Highlight any experiences you have working within a team, showcasing your ability to contribute positively for complex projects, which is crucial at Ethan Allen.

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How do you approach using social media for promoting design projects?

Discuss your strategy for utilizing social media effectively, such as posting high-quality images of past projects, engaging with potential clients, and sharing relevant design content. Emphasize your knowledge of various platforms and how effective social media presence can enhance both personal branding and the Ethan Allen name.

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Can you give an example of a time you faced a design challenge and how you overcame it?

Prepare an example where you encountered a significant design challenge. Explain the problem, the solution you devised, and the results. Highlight your problem-solving abilities and how your creativity contributed to achieving successful outcomes, aligning it with the requirement of the Retail Interior Design Sales Professional at Ethan Allen.

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Why do you want to work at Ethan Allen?

Express your admiration for Ethan Allen's commitment to quality and customer service in the design community. Mention any specific aspects of the company culture or mission that resonate with you personally. This demonstrates your alignment with the brand's values and your enthusiasm for being part of their team.

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Ethan Allen Global, Inc. is a leading manufacturer and retailer of quality home furnishings and accessories, offering a full complement of home decorating and design solutions through one of the country's largest home furnishing retail networks. ...

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March 29, 2025

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