ERP - Sr. Project Specialist

The ERP - Sr. Project Specialist at Ever.Ag is responsible for a variety of tasks that ensure successful product rollouts and ongoing support. These responsibilities include pre-sales support, leading discovery sessions, preparing budget estimates, project planning, and coordinating product implementations. Additionally, this role involves training users, maintaining project documentation, and acting as a liaison between business and technical teams to ensure seamless communication and project progress.

To be considered for the ERP - Sr. Project Specialist role at Ever.Ag, candidates should ideally have a Bachelor’s degree from an accredited institution or an Associate degree along with three years of relevant experience. A minimum of five years of experience is required, with a strong preference for those possessing ERP software implementation expertise, particularly within the agricultural sector.

Candidates for the ERP - Sr. Project Specialist role at Ever.Ag should be familiar with project management tools like Smartsheet, Basecamp, or Oracle OpenAir. Experience with software support technologies, particularly Salesforce Service Cloud, as well as proficiency in PowerPoint and Excel, are also desirable. This technical skill set is critical for efficiently managing projects and ensuring successful implementation.

During the implementation phase, the ERP - Sr. Project Specialist provides essential support by developing effective onboarding strategies and coordinating with technical resources and customers. They ensure that end-users are properly trained, assist with system setups, and provide after-hours support when needed. This hands-on approach helps guarantee that clients have the necessary resources to utilize the solutions effectively.

At Ever.Ag, the ERP - Sr. Project Specialist will engage in diverse projects spanning various roles from project management to technical support. They will oversee product implementations, manage project scope, and monitor budgets while working across different units of the business. This variety makes every project unique, keeping the work dynamic and engaging.

When answering this question, be detailed about specific projects you've led, highlighting your role in the implementation process, the challenges you faced, and how you overcame them. Emphasize your familiarity with project management tools and your approach to working with cross-functional teams to achieve successful outcomes.

An effective response should focus on your strategies for maintaining open lines of communication, such as regular status updates, scheduled check-ins, and utilizing collaboration tools. Discuss how these practices contribute to project alignment and stakeholder satisfaction.

When addressing this question, describe your approach to leading discovery sessions, utilizing surveys, or conducting interviews with stakeholders. Explain the importance of gathering comprehensive requirements and how they align with project goals.

This is an opportunity to showcase your adaptability. Talk about your process for assessing change requests, evaluating their impact on timelines and budgets, and communicating necessary adjustments to involved parties while ensuring everyone stays aligned on project objectives.

Share a specific example where you took the lead in onboarding new clients, detailing your tactics for training end-users. Highlight any feedback you received and how your efforts improved customer satisfaction and solution utilization.

In response, list the project management tools you've used, such as Smartsheet or Oracle OpenAir, and discuss how these tools facilitated your project tracking, team communication, or resource management. Be specific about features you found particularly useful.

Here, you can discuss your approach to prioritization based on project deadlines, resource availability, and stakeholder impact. Mention tools or methodologies you use to keep everything organized and ensure timely project delivery.

Focus on your commitment to quality assurance practices. Discuss regular check-ins, feedback loops, and any specific methodologies you utilize to maintain a high standard in project outcomes. Share any metrics you track to measure quality.

Talk about your strategies for keeping stakeholders informed and engaged, such as regular status meetings, updates via email, or using project management tools to share progress. Discuss the importance of stakeholder trust in project success.

Choose a significant achievement that showcases your skills in leading projects, resolving conflicts, or delivering successful outcomes. Provide context, details on the challenges faced, and the impact your work had on the organization or clients.