Clinical Growth Manager – Fort Worth, TX

As a Clinical Growth Manager at Fay, your primary responsibilities include identifying and developing referral relationships with healthcare providers, educating them about Fay’s services, coordinating in-person visits, and providing insights back to the internal teams. This role is crucial for expanding our network and ensuring patients receive the nutrition care they need.

To be considered for the Clinical Growth Manager position at Fay, you should have at least two years of experience in sales, partnerships, or clinical outreach, particularly within healthcare or digital health. Excellent communication skills, organizational abilities, and a passion for making nutrition care accessible are also key qualifications.

The Clinical Growth Manager plays a vital role in Fay’s mission by building relationships with healthcare providers, which directly enables more patients to access essential nutrition care. By effectively communicating and promoting Fay’s services, you’ll help enhance the overall healthcare ecosystem.

While not mandatory, experience in the healthcare sector, particularly within sales or outreach roles, is highly advantageous for a Clinical Growth Manager at Fay. This background can help you navigate the complexities of the healthcare environment and better connect with providers.

The work culture at Fay for a Clinical Growth Manager is collaborative and mission-driven. You'll be part of a team that values heart, hustle, and humility. The environment is fast-paced yet supportive, and we encourage celebrating wins together as a team while remaining focused on our mission.

To build relationships with healthcare providers, I would focus on understanding their needs and challenges first. I would initiate conversations to introduce Fay’s services, share success stories, and continuously follow up to nurture these connections. Hosting events where they can learn more about our offerings would also be beneficial.

I would ensure providers understand the value of our services by presenting clear, data-backed benefits during meetings, sharing patient success stories, and demonstrating how our offerings directly support their practice and patients. Engaging in ongoing dialogue for feedback would also be essential.

In a prior role, I successfully managed multiple partnerships by implementing a robust tracking system. I scheduled regular check-ins, organized all communication, and set reminders for follow-ups, which allowed me to maintain engagement without losing focus on individual partner needs.

Success for a Clinical Growth Manager involves not only expanding the referral network but also establishing lasting partnerships that lead to increased patient access to nutrition care. Building strong relationships and receiving positive feedback from providers about our impact would be vital indicators of success.

In such situations, I would first listen to their concerns to understand their perspective. I would then address those concerns directly by providing tailored information that highlights how our services benefit their patients. Building trust through open communication is key.

For a Clinical Growth Manager, essential tools include CRM software for managing relationships, data analytics tools for tracking referral outcomes, and a project management system to keep organized. These technologies help streamline processes and enhance communication with partners.

I prioritize tasks by assessing the urgency and impact of each partnership. I often use a priority matrix to decide which partnerships require immediate attention and focus on building strategies around those that will drive the most significant growth for Fay.

In a previous role, I organized a lunch-and-learn session for providers, where I demonstrated our service offerings and shared patient testimonials. The interactive format encouraged questions and discussions, ultimately leading to several providers incorporating our services into their practice.

Fay’s commitment to making nutrition care accessible and our innovative approach in partnering with healthcare providers truly set us apart. Our personalized service and focus on patient outcomes distinguish us from competitors and resonate with providers and their patients alike.

I want to work for Fay because I am passionate about making a difference in healthcare, specifically in nutrition care. Fay’s mission aligns with my values, and the opportunity to contribute to a team that is transforming healthcare is incredibly motivating for me.