Accounts Receivable Specialist (Remote)

As an Accounts Receivable Specialist at Flosum, your key responsibilities include managing the collection of outstanding receivables, accurately applying customer payments, acting as the main point of contact for billing inquiries, and performing regular reconciliations. You will also assist in generating reports on accounts receivable aging and overdue payments, as well as identifying opportunities to streamline processes.

To be successful as an Accounts Receivable Specialist at Flosum, you should have at least 2 years of experience in accounts receivable, preferably in a SaaS or tech environment. A strong understanding of accounting principles related to accounts receivable and familiarity with accounting software and CRM tools is crucial. Excellent communication skills and a detail-oriented mindset are also vital for this role.

While prior experience in SaaS is preferred for the Accounts Receivable Specialist position at Flosum, it is not strictly necessary. A solid background in accounts receivable with a strong understanding of subscription-based billing and revenue recognition principles is important to succeed in this role.

An Accounts Receivable Specialist at Flosum should possess strong communication skills to interact effectively with customers and internal teams. Additionally, abilities like attention to detail, time management, and a proactive approach to problem-solving are crucial to excel in this role.

Flosum offers a flexible, remote-first work environment for Accounts Receivable Specialists, allowing you to work from anywhere while maintaining a supportive and collaborative culture. The company values professional growth and encourages teamwork among its geographically distributed teams.

When answering this question, highlight specific experiences relevant to accounts receivable, such as the number of accounts you managed, the processes you utilized for collections, and any improvements you implemented. Use metrics whenever possible to show your impact.

Discuss your approach to resolving discrepancies by emphasizing your communication skills. Share an example of a time you successfully resolved a billing issue to illustrate your problem-solving process and customer service skills.

Be specific about the accounting software you have used and describe how you employed it in your previous positions. Mention key functionalities such as invoicing, payment processing, and reconciliation, and how they contributed to efficient accounts receivable management.

In your response, provide a specific example where your analytical skills led to a more efficient process. Explain what the situation was, your thought process in identifying the issue, and how the solution positively impacted the team's efficiency.

Discuss your time management strategies and how you prioritize tasks based on deadlines, importance, and impact on the business. You might include tools you use to stay organized and ensure that nothing falls through the cracks.

Mention approaches such as regular follow-ups, setting reminders, and fostering good relationships with customers. Provide an example of how proactive follow-up has resulted in timely collections in your past experiences.

Provide examples of specific reports you have created, such as aging reports or cash flow forecasts. Discuss how the insights gained from these reports contributed to decision-making processes at your previous companies.

Explain your understanding of compliance in the context of accounts receivable and share practices you follow, such as maintaining accurate documentation and training yourself on legal requirements to protect the company.

Describe how you work closely with teams such as sales and finance to ensure smooth communication and resolution of issues related to accounts receivable. Highlight the importance of teamwork for achieving overall business objectives.

When responding, convey genuine interest in Flosum’s mission, values, and innovative approach to DevOps solutions. Discuss how your skills and experiences align with the company culture and the exciting challenges you see in the role.