Sales Support Digital Products (m/f/d)

The Sales Support Digital Products (m/f/d) at HRT is responsible for promoting digital products to internal and external customers, ensuring efficient sales processes across business units. This includes developing business plans, coordinating digital product initiatives, and providing market feedback to enhance our offerings.

To qualify for the Sales Support Digital Products role at HRT, candidates should possess a university degree in engineering, with an MBA being an advantage. Additionally, a minimum of three years of experience in selling B2B digital products and a strong expertise in business development is essential.

Essential skills for the Sales Support Digital Products at HRT include strong leadership, excellent communication abilities, and relationship-building skills in an international context. High customer orientation and a digital mindset are also crucial for achieving success in this position.

Yes, the Sales Support Digital Products (m/f/d) role at HRT requires a willingness to travel internationally. This is essential for building relationships and providing support to various regions and countries.

At HRT, the work environment for the Sales Support Digital Products role is innovative and international, promoting diversity, teamwork, and ownership of responsibilities. The company also offers a hybrid work model to balance productivity and personal life.

In approaching business development for digital products, I focus on thorough market research to identify potential clients, crafting personalized outreach strategies, and building strong relationships with leads to understand their needs and demonstrate how our solutions can address their challenges.

I have over three years of experience selling B2B digital products, where I engaged directly with clients to showcase the benefits of our solutions, tailored presentations to their needs, and used analytics to demonstrate potential ROI, which plays a crucial role in closing sales.

To drive sales for HRT's digital products, I would implement a combination of targeted marketing campaigns, leverage current customer relationships for referrals, and utilize data analysis to understand market trends and inform our sales strategies.

Effective communication in a diverse team is achieved by encouraging open dialogue, actively seeking input from all members, and being mindful of cultural differences. Regular team meetings can help integrate perspectives and align goals.

In KPI reporting for sales support, I consider metrics like sales growth, customer acquisition costs, lead conversion rates, and customer satisfaction scores to provide a comprehensive view of performance and areas for improvement.

To stay updated on market trends and the competitive landscape, I engage in continuous learning through industry publications, networking with peers, attending conferences, and participating in webinars, which allow me to adapt strategies effectively.

I once faced a challenging sales situation where a major client expressed doubts about switching from their current provider. By doing in-depth research, addressing their specific concerns with tailored solutions, and providing case studies demonstrating successful transitions, I earned their trust and subsequently closed the deal.

My strategy for initiating contact with potential customers includes researching their needs, crafting personalized messages that resonate with their pain points, and demonstrating understanding and benefits of our digital products, ultimately establishing a rapport.

I prioritize tasks by evaluating urgency and impact, allocating time for critical tasks that align with overall business goals, and using tools like task lists and calendar reminders to keep track of deadlines and responsibilities.

I am excited about the opportunity to work with HRT because of its commitment to innovation and sustainability in digital products, the collaborative culture it fosters, and the chance to contribute positively to industry advancements and customer experiences.