Registered Nurse (RN) - Case Manager / Care Coordinator (Non-Bedside, M-F)

As a Registered Nurse Case Manager at Greenberg & Larraby, Inc., your primary responsibilities will involve coordinating referrals for community care, triaging specialty consults, and serving as a clinical liaison between patients and healthcare providers. You will review medical records to ensure completeness and determine medical necessity, all while facilitating authorizations and tracking the status of care.

To qualify for the Registered Nurse Case Manager position at Greenberg & Larraby, Inc., you must hold an active, unrestricted RN license in at least one U.S. state and have graduated from an accredited nursing program. While having a Bachelor’s degree in nursing (BSN) is preferred, it is not required. The role also requires a minimum of 2 years of direct patient care experience within the last 3 years and a current Basic Life Support (BLS) certification.

While prior experience in case management or care coordination is preferred, it is not mandatory to apply for the Registered Nurse Case Manager position at Greenberg & Larraby, Inc. However, familiarity with referral workflows and specialty triage will be an advantage in this role.

As a Registered Nurse Case Manager at Greenberg & Larraby, Inc., you will work closely with diverse patient populations who require community-based care. Your role will involve understanding their needs, addressing their concerns, and supporting them throughout the referral and treatment process to ensure optimal health outcomes.

Registered Nurse Case Managers at Greenberg & Larraby, Inc. enjoy a comprehensive benefits package that includes health care plans (medical, dental, and vision), a retirement plan (401k, IRA), life insurance, paid time off, family leave options, and short-term and long-term disability coverage. This commitment to employee well-being reflects our dedication to a supportive work environment.

When answering this question, think about your motivation to enhance patient care and your desire to take a more leadership-oriented role in healthcare. Share specific experiences from your background that ignited your passion for case management and your interest in patient advocacy.

Always center your response on effective time management and organizational skills. Discuss the methods you use to assess urgency and prioritize tasks, such as utilizing digital tools or specific frameworks to ensure that patient needs are met timely and accurately.

Highlight your communication skills by explaining how you approach sensitive discussions. Discuss techniques like active listening, empathy, and providing clear, comprehensive information to help patients make informed choices without feeling overwhelmed.

Use a specific example from your past experience that illustrates your commitment to patient advocacy. Discuss how you identified the patient's needs, the actions you took, and the outcome that positively affected the patient’s care journey.

Emphasize the importance of building strong professional relationships with colleagues. Discuss strategies such as regular communication, teamwork, and leveraging interdisciplinary discussions to better coordinate patient care and improve outcomes.

Explain your practical experience with referral processes and specialty triage. If necessary, mention any relevant education or training that showcases your understanding and ability to navigate these workflows effectively.

Discuss the critical importance of accurate and thorough documentation in nursing practice, specifically in case management. Mention how it can enhance communication, improve continuity of care, and serve as a vital record for all healthcare providers involved.

Affirm your comfort with technology and provide examples of specific software tools you’ve used in your nursing career. Highlight your ability to quickly learn and adapt to new platforms, underscoring your commitment to leveraging technology for better patient outcomes.

Share your insights into contemporary challenges in case management, such as navigating healthcare regulations, addressing social determinants of health, or managing resource constraints. Be sure to convey your proactive approach to overcoming these challenges to ensure the best patient care.

Research Greenberg & Larraby, Inc. and align your response with the company’s values and mission. Emphasize how their commitment to patient care resonates with your own values and how you can contribute positively to their healthcare community.