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Project Manager, Permit Operations

Our Company 

Founded in 2022, GreenLite is revolutionizing development in America by streamlining the collaboration between developers, builders, and local regulatory authorities. GreenLite’s software powers its Private Plan Review offering, serving many of the nation’s largest public retailers, developers, and production home builders. By leveraging GreenLite’s technology, its customers save months on each project, significantly accelerating their timelines and staying within budget.

GreenLite is founded by experts in technology, development, and within the AEC (Architecture, Engineering, and Construction) industry, and backed by leading venture capital firms. GreenLite is at the forefront of the privatization of construction permitting and plan review, reshaping a multi-hundred billion dollar industry. 

GreenLite has raised nearly $40M from the country’s leading venture capital investors, including Craft Ventures, who led GreenLite’s $28.5M Series A. We’re well capitalized to achieve our mission of revolutionizing the plan review and construction permitting process across the country.

The Role

GreenLite is seeking a Project Manager, Permit Operations to join our GLX Operations and Regulatory Team, and work closely with the Operations Manager. This person will also work hip-to-hip with the Head of Code Enforcement and the rest of the Permit Operations TeamYour day consists of doing the day to day work, servicing customers, managing your portfolio of projects, and working with Permit Coordinators. This is a client-facing role that requires good verbal and written communication skills, a deep understanding of construction / development cycles (for commercial and residential) as well as confirming that there are good outcomes between client / design teams and the building department. 


What you’ll be doing  

On any given day, you can expect to do the following key activities:  

  • Regulatory Research and diligence for commercial/residential development projects, Public Works/Utility Projects, EV Charging,  Minor Land Use/Entitlements, as well as internal Operational/Development initiatives that involve licensing & regulatory requirements.

  • Communicating with local governments to confirm research findings and gather additional information on processes that can be communicated to customers. (e.g. - Calling the Jurisdiction to ensure the permitting process pertaining to  a client’s project doesn’t involve any extra forms/fees that may not be listed online) 

  • Gathering supporting documents (internally, and obtaining them from clients externally via software/email), completing applications and submitting them to local and state government agencies – typically building/construction permits. 

  • Frequently following up on submitted applications, and managing/communicating the timeline or estimated completion date, with the goal of getting all applications approved ASAP. 

  • Working closely with the Head of Research & Regulatory on any ad-hoc, or internal projects. 

  • Managing and training a Permit Coordinators to further support project milestones


How you’ll be evaluated  

We will define specific goals together for your first 30, 60, and 90 days: 

  • Applications for client projects, as well as internal registrations & licenses are completed and submitted quickly, and correctly with minimum supervision. 

  • Research & diligence projects are completed thoroughly and efficiently, with direct, reliable sources/data and findings. 

  • Good relationships established with a network of government agencies and local expertise across different jurisdictions that can be called upon for help navigating processes for future projects. 

  • Positive, responsive relationship with clients, that fosters trust, and credibility for the company. 

What we’re looking for 

We will define specific goals together for your first 30, 60, and 90 days: 

  • 2-4 years of experience  in construction permitting, entitlements, legal filings, zoning, land use, business licensing, government affairs, or a combination of these.

  • Degree in Public Policy, Urban Planning, Real Estate Development, Construction Management, Civil Engineering, or other research-focused program preferred, but not required. Paralegal Certs/CPM/RE License/Contractors License + experience in place of degree.

  • Ability to serve as a technical resource for sales calls 

  • Ability to read, analyze and translate/summarize government and legal code/statutes - including Building Code, Land Use/Zoning, Development Ordinances, Code Enforcement Policies

  • Excellent written and interpersonal skills - not afraid to make phone calls, negotiate and over-communicate both internally and externally with clients and jurisdictions

  • Independently motivated, but willing to work with a team — able to work independently on assigned projects, but also willing to assist teammates and ask for help from teammates when needed.

  • Strong organizational skills and extreme attention to detail 

  • Demonstrated ability to manage priorities and projects in a dynamic, fast-paced environment

  • Initiative and bias for action, on-time delivery, and operational excellence

  • Honest and direct without any ego

  • Ability to utilize, or quickly learn to use, multiple software applications including our own platform, Asana, Notion, G-Suite, UpCode

Our Benefits and Perks Package

  • Competitive salary

  • New hire stock equity packages

  • Annual bonuses based on performance and delivering results

  • Medical, dental, and vision insurance plans

  • 401(k) savings plan

  • Employee wellness program

  • Home productivity stipend

  • Team building events

  • Unlimited PTO policy

Equal Opportunity Statement 

GreenLite values people from all walks of life and professional backgrounds. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about the construction industry or solving the housing crisis in America, and want the opportunity to grow in your career, we encourage you to apply.

GreenLite is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Project Manager, Permit Operations, GreenLite

Join GreenLite, a trailblazer in the construction permitting industry, as a Project Manager in Permit Operations based in New York. Founded in 2022, GreenLite is at the cutting edge of transforming development processes in America through innovative technology that enhances collaboration between developers, builders, and regulatory authorities. In this role, you’ll work alongside the Operations Manager and the Head of Code Enforcement, engaging daily with clients and managing a diverse portfolio of projects. Your day-to-day responsibilities will include conducting thorough regulatory research for various development projects, communicating effectively with local governments, and meticulously managing applications to ensure timely approvals. With a strong focus on client relationships and project milestones, you will guide clients through the permitting process by gathering necessary documentation and keeping them informed of application timelines. We're looking for someone with 2-4 years of experience in construction permitting or related fields, coupled with excellent communication and organizational skills. Your contributions will not only streamline permitting processes but also help shape the future of construction development. Join us in our mission to reshape a billion-dollar industry, and enjoy a competitive salary along with comprehensive benefits as part of the GreenLite family. Together, we can propel the construction industry forward and make a significant impact on housing solutions across the nation.

Frequently Asked Questions (FAQs) for Project Manager, Permit Operations Role at GreenLite
What are the responsibilities of a Project Manager in Permit Operations at GreenLite?

As a Project Manager in Permit Operations at GreenLite, you will be responsible for conducting regulatory research, managing client projects, and ensuring timely communication with local governments. You'll gather supporting documents, complete applications for building permits, and maintain relationships with governmental agencies to facilitate smooth permitting processes. Your skill in client relations will be critical in fostering trust and credibility, ultimately leading to successful project outcomes.

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What qualifications do I need to apply for the Project Manager position at GreenLite?

To apply for the Project Manager position at GreenLite, you should have 2-4 years of experience in construction permitting or related fields. While a degree in Public Policy, Urban Planning, or a similar discipline is preferred, relevant certifications or practical experience can substitute this requirement. Strong communication skills and the ability to effectively manage multiple projects are key attributes we look for.

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How does GreenLite evaluate performance for the Project Manager in Permit Operations?

Performance for the Project Manager in Permit Operations at GreenLite is assessed based on completion of applications, thorough regulatory research, and the establishment of strong relationships with government agencies. You’ll have specific goals for your first 30, 60, and 90 days pertaining to project timelines, accuracy of submissions, and client satisfaction, which will guide your growth and contributions to the team.

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What skills are important for a Project Manager in Permit Operations at GreenLite?

Important skills for the Project Manager role at GreenLite include excellent written and verbal communication abilities, strong organizational skills, attention to detail, and a deep understanding of construction and regulatory processes. Additionally, the ability to work both independently and collaboratively on projects is vital, as is the initiative to deliver results in a fast-paced environment.

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What benefits does GreenLite offer for the Project Manager in Permit Operations?

GreenLite offers a competitive salary along with new hire stock equity packages, annual performance-based bonuses, and comprehensive health insurance plans including medical, dental, and vision. Employees also benefit from a 401(k) savings plan, an employee wellness program, home productivity stipends, team-building events, and an unlimited PTO policy, promoting a healthy work-life balance while supporting your growth in the industry.

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Common Interview Questions for Project Manager, Permit Operations
Can you describe your experience with construction permitting and how it relates to the Project Manager role at GreenLite?

When responding, detail your specific experiences in construction permitting, including any projects you've managed, challenges you've faced, and what skills you've developed. Highlight your understanding of regulatory research, your ability to foster relationships with local governments, and your successful project outcomes, showing how these experiences position you well for success as a Project Manager at GreenLite.

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How do you manage priorities and keep track of multiple projects simultaneously as a Project Manager?

To answer effectively, describe your organizational strategies, such as utilizing project management tools like Asana or Notion, creating timelines, and maintaining open lines of communication with your team. Emphasize your attention to detail and ability to adapt to changing project demands—skills that are essential in balancing multiple responsibilities at GreenLite.

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What strategies do you use to communicate with clients and ensure they are informed throughout the permitting process?

In your response, share examples of how you proactively keep clients updated on their project status by outlining key communication methods, such as regular check-ins, email updates, or using project management software. Emphasize your commitment to building trust through transparency and responsiveness, critical for any Project Manager at GreenLite.

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Describe a challenging permitting project you worked on and how you overcame obstacles.

Prepare a brief story about a specific project where you encountered challenges—perhaps with documentation or government approvals. Discuss the research and diligence you employed to resolve issues and the effective communication with stakeholders that led to a successful outcome. This demonstrates your problem-solving skills in the context of the Project Manager role at GreenLite.

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How do you keep up with changes in regulations and best practices in construction permitting?

Showcase your commitment to professional development by describing how you stay informed about industry changes—whether through webinars, industry associations, or networking with colleagues. Emphasize your proactive approach to learning and how you apply this knowledge to your work as a Project Manager at GreenLite.

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What role does teamwork play in your approach to project management?

Illustrate your belief in the importance of teamwork by providing examples of how you’ve collaborated with others to achieve project goals, including any experience you have in training or leading team members. This is especially relevant at GreenLite, where collaboration is key to successful operations.

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How would you handle a situation where a client is unhappy with the permitting process?

Explain your approach to managing client dissatisfaction by highlighting your problem-solving abilities, willingness to listen, and commitment to finding solutions. Discuss how you would assess their concerns, communicate transparently, and take action to rectify any issues—skills that are vital for the Project Manager role.

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What software or tools are you familiar with that would help you in the Project Manager position?

Be prepared to discuss your proficiency in tools like Asana, Notion, and any specialized software relevant to permitting and project management. Talk about how you’ve used these tools to enhance productivity, improve team communication, and streamline project workflows at your previous jobs.

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How do you ensure thorough regulatory research is conducted for projects?

In your answer, explain your research methodologies, including the types of sources you consult and how you validate information. Highlight your organizational skills in documenting findings and communicating them effectively to stakeholders, which will be important for success in your role at GreenLite.

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Why do you want to work for GreenLite as a Project Manager?

Your answer should reflect your passion for the construction industry and interest in GreenLite’s mission to reshape the permitting process. Emphasize how your values align with the company’s goals and your enthusiasm for contributing to innovative solutions that address the housing crisis in America.

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GreenLite makes getting a construction permit fast, predictable, and transparent. Let the GreenLite Platform handle your permitting needs so you can focus on growing your business.

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DATE POSTED
January 14, 2025

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