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Retail Sales - Part-time Yearly

Description

Ruttger's Bay Lake Resort. Deerwood MN


Discover Your Odyssey


Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.


Why Odyssey?


At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:

  • Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
  • Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
  • State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
  • Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
  • Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
  • Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.  
  • Awesome Benefits:  We care about our employees' wellbeing. That's why all seasonal employees have access to our Employee Assistance Program (EAP).  


Your Odyssey Awaits:

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.


Work here. Play here. Thrive here. 


DEPARTMENT : Retail (seasonal)

REPORTS TO: Director of Retail 


SUMMARY:


This is a yearly Part-time position. Must be comfortable modeling clothing on Ruttger's Retail social media platforms and be comfortable going live on Facebook media. This person will perform a variety of duties relating to sales of merchandise in the Retail stores as well. Such as meet, greet and help customers. Assist with pricing and displaying of merchandise. Keep store clean and orderly. Interact on a daily basis with guests and resort staff. 


EDUCATION and/or EXPERIENCE:


Must be at least 18 year old.  

Previous sales related experience preferred. 


ESSENTIAL DUTIES:


  • Assist customers, offer information and advice when applicable about store merchandise. 
  • Receives cash bank at start of shift and verifies amount by counting into cash drawer. Record all sales transactions and issues receipts accordingly. Counts all receipts at end of shift and verifies accuracy of all transactions. 
  • Assists in unpacking of inventory.  
  • Assist in keeping work and display areas clean and attractive. 
  • Check and restock sale supplies (bags, tissue paper, boxes, register tape, charge slips, etc.) regularly. 
  • Keeps bathroom clean and stocked, storerooms organized, dusts and cleans regularly, including windows and floors. 
  • Ability to gift wrap packages quickly and attractively. 
  • Foster positive working relationships and communication with all departments. 
  • All other duties as assigned. 

Requirements

EXPECTATIONS:


The employee must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions. Ruttger’s further expects every employee to exhibit stellar guest service and a regular attendance record. 


REQUIREMENTS:


  • Must be able to pass Ruttger’s background check. 
  • Stand; walk; sit; kneel; lift; push; pull; reach with arms and hands; move objects weighing up to forty (40) pounds. 

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy 

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What You Should Know About Retail Sales - Part-time Yearly, Hilton

Ruttger's Bay Lake Resort in Deerwood, Minnesota is on the lookout for enthusiastic individuals to join our team as part-time Retail Sales associates. If you're someone who appreciates adventure and values a supportive team environment, this position is perfect for you! At Odyssey Resorts, we believe in creating a workplace that feels like family, where each day brings new possibilities. As a Retail Sales associate, you'll engage with guests, assisting them with their purchases and providing exceptional service that reinforces our ‘Hospitality from the HEART’ philosophy. You’ll not only be helping customers but also have the opportunity to express your creativity by modeling our clothing on social media and potentially going live on platforms like Facebook! We prioritize work-life balance with flexible hours and even offer payday on demand—because we understand that life happens outside of work. With a commitment to your professional growth, we provide access to state-of-the-art resources and training. You will also be part of a company recognized as a Top 200 Workplace in Minnesota, where your contributions matter and your ideas are valued. Join us at Ruttger's Bay Lake Resort, where every shift is a chance to make lasting memories, engage in a vibrant community, and influence change through your work. Adventure, fun, and growth await you in this role!

Frequently Asked Questions (FAQs) for Retail Sales - Part-time Yearly Role at Hilton
What are the primary responsibilities of a Retail Sales associate at Ruttger's Bay Lake Resort?

As a Retail Sales associate at Ruttger's Bay Lake Resort, your main responsibilities will include assisting and engaging with customers, managing sales transactions accurately, maintaining the organization and cleanliness of the store, and restocking merchandise. Additionally, you will be expected to model clothing for our social media platforms and interact positively with guests and staff to enhance their experience.

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What qualifications do I need to apply for the Retail Sales position at Ruttger's Bay Lake Resort?

To apply for the Retail Sales position at Ruttger's Bay Lake Resort, you need to be at least 18 years old. While previous sales experience is preferred, it's not mandatory. The key requirements also include a positive attitude, strong communication skills, and a genuine passion for providing excellent guest service.

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How does Ruttger's Bay Lake Resort support employee growth for Retail Sales associates?

Ruttger's Bay Lake Resort is committed to the growth of its employees by providing access to cutting-edge tools and numerous training resources. As a Retail Sales associate, you will be part of a culture that values your input and encourages continuous learning, which helps to unlock opportunities for career advancement within the company.

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What benefits do part-time Retail Sales employees receive at Ruttger's Bay Lake Resort?

Part-time Retail Sales employees at Ruttger's Bay Lake Resort are provided with a range of benefits including flexible working hours, an Employee Assistance Program (EAP), and the chance to participate in a supportive and engaging work culture that prioritizes employee wellness and development.

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What does the training process look like for Retail Sales associates at Ruttger's Bay Lake Resort?

The training process for Retail Sales associates at Ruttger's Bay Lake Resort is designed to ensure your success. You will receive thorough training in customer engagement, sales transactions, product knowledge, and store upkeep. We focus on providing a supportive environment where you can confidently develop your skills and contribute positively to our team.

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Common Interview Questions for Retail Sales - Part-time Yearly
How can you contribute to creating a positive guest experience as a Retail Sales associate?

To contribute to a positive guest experience as a Retail Sales associate, I would actively listen to customer needs, provide personalized assistance, and ensure a warm welcoming atmosphere. Sharing a smile and engaging in conversation can create memorable interactions that encourage guests to return.

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What strategies would you use to handle difficult customers at Ruttger's Bay Lake Resort?

When dealing with difficult customers, I would remain calm, empathetic, and professional. Listening to their concerns and validating their feelings while seeking a solution can often diffuse tension, transforming a negative situation into a positive experience for both the customer and the resort.

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Can you share an example of a time you exceeded a customer's expectations?

In a previous retail role, I once assisted a customer in finding a gift that perfectly matched their needs. By suggesting personalized options and wrapping it beautifully, the customer left delighted, expressing gratitude for the extra effort. This shows how going the extra mile can truly impact customer satisfaction.

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How would you promote our merchandise during a live social media session?

During a live social media session, I would highlight the unique features and benefits of our merchandise, demonstrate how to wear or use them, and actively engage with viewer questions. Creating an enthusiastic and informative atmosphere can encourage viewers to make purchases while showcasing our brand's personality.

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What is your experience with cash handling transactions in a retail environment?

I have experience with cash handling transactions, including counting cash at the beginning of my shift, accurately processing sales, and balancing the cash drawer at the end of the day. I understand the importance of maintaining accuracy and security in managing cash to ensure smooth operations.

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Why do you want to work as a Retail Sales associate at Ruttger's Bay Lake Resort?

I am excited about the opportunity to work as a Retail Sales associate at Ruttger's Bay Lake Resort because I admire the resort's commitment to guest experience and community involvement. I believe my passion for hospitality and retail aligns perfectly with your values, and I look forward to being part of such a dynamic team.

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How do you prioritize tasks during busy periods in the retail environment?

During busy periods, I prioritize tasks by focusing on customer needs first, ensuring guests receive immediate assistance. After that, I would tackle restocking and organization based on urgency, allowing me to provide efficient service while keeping the store orderly.

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Can you describe your teamwork experience in a retail setting?

In my previous retail roles, I've emphasized collaboration by communicating regularly with my team, assisting others when necessary, and sharing ideas for improving the customer experience. I believe teamwork is essential in creating a supportive environment that enhances overall productivity.

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What do you think makes our Retail Sales position unique?

I believe the Retail Sales position at Ruttger's Bay Lake Resort is unique because of its integration with the overall guest experience. Being part of a team that not only sells products but also contributes to memorable experiences creates a rewarding dynamic that stands out in the retail industry.

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How would you keep the retail space clean and organized while attending to customers?

To keep the retail space clean and organized while attending to customers, I would incorporate brief intervals into my shift for tidying up display areas, ensuring each customer interaction remains a priority. Using effective time management allows for maintaining the store environment without compromising customer service.

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To be the most hospitable company in the world – by creating heartfelt experiences for Guests, meaningful opportunities for Team Members, high value for Owners and a positive impact in our Communities. Our Vision: Our vision is to fill the earth ...

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DATE POSTED
March 29, 2025

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