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Director, High Volume Recruiting

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

As the Director, High Volume Recruiting, you will report to the Head of Talent Acquisition and lead a team responsible for our high volume hiring across multiple sites in OH, AZ, CA and any future sites we open. This role requires a proven leader with deep experience in high-volume, high-complexity recruitment, ideally within healthcare, pharmacy, or logistics sectors.

You Will:

  • Define and lead the talent recruitment strategy for high-volume recruiting across pharmacy and fulfillment center positions in OH, AZ and CA, ensuring alignment with business objectives and operational needs. 

  • Partner with hiring managers, senior leadership and HR to understand hiring needs, provide updates on recruiting progress, and offer strategic guidance.

  • Manage, mentor and develop the high-volume recruitment team (hiring strong recruiters when needed) to ensure we meet current and future staffing requirements.

  • Identifying and onboarding high-performing recruiters who can thrive in a fast-paced, results-oriented environment, ensuring the team has the right skillsets and resources to deliver on ambitious hiring goals.

  • Run effective team meetings, including weekly standups and 1-on-1s, ensuring a strong sense of urgency, clear communication, and accountability. Use these forums to set expectations, align on priorities, and hold team members accountable for meeting hiring goals and maintaining quality standards.

  • Build and implement effective sourcing strategies, leveraging a variety of channels, including job boards, referrals and recruitment marketing. Develop and maintain robust talent pipelines for key roles across the business.

  • Use recruitment data and analytics to provide our business with real-time insights on a weekly basis, with the aim of providing visibility of the team’s current pipeline and future forecasting

  • Manage partnerships with key external agencies, both for senior-level permanent positions and hourly / temporary positions where applicable.

  • Manage employer branding efforts to enhance local presence and talent attraction efforts, such as partnerships with schools, colleges and career fairs

You Have:

  • Bachelor's degree or equivalent experience

  • 13+ years progressive recruiting experience, with a focus on high-volume hiring in the Pharmaceutical, Healthcare or Fulfillment / Logistics sectors. 

  • 6+ years experience leading remote and onsite recruiting teams, with the ability to influence and collaborate with senior business leaders

  • Proven experience leading high-volume recruiting teams across both internal and agency settings, with a demonstrated ability to foster urgency and adaptability in alignment with the fast-paced, highly collaborative environment at Hims & Hers.

  • Demonstrated ability to manage a broad spectrum of positions across various functions, from technical and licensed pharmacy roles to high-volume operational roles in fulfillment centers

  • Proven track record of scaling recruitment efforts in environments that require filling a large number of positions in a short time frame

  • Ability to identify inefficiencies in the recruitment process and implement strategies to improve speed and quality, especially during high-demand hiring periods

  • Clear and concise communication style with the ability to influence and enact change

  • Analytical mindset and systems thinker

  • Self-starter, builder, and someone who isn’t afraid to get their hands dirty

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles

  • Unlimited PTO, company holidays, and quarterly mental health days

  • Comprehensive health benefits including medical, dental & vision, and parental leave

  • Employee Stock Purchase Program (ESPP)

  • Employee discounts on hims & hers

  • 401k benefits with employer matching contribution

  • Offsite team retreats

 

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.

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Average salary estimate

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What You Should Know About Director, High Volume Recruiting, hims & hers

At Hims & Hers, we're on a mission to redefine healthcare by making it accessible, affordable, and personalized for everyone. We are currently seeking a talented Director of High Volume Recruiting to join our dynamic team in New Albany. As a pivotal leader, you will guide our high-volume recruitment strategy across multiple sites, ensuring that we attract top talent for pharmacy and fulfillment center positions. If you have a passion for healthcare and significant experience in high-volume recruiting, you might be the perfect fit! In this role, you will collaborate with hiring managers and senior leadership to identify hiring needs and provide strategic insights while managing and mentoring a dedicated recruiting team. You will implement effective sourcing strategies and use data analytics to forecast future recruitment needs, ensuring we remain agile and responsive in our hiring processes. With a robust understanding of high-complexity recruitment, particularly in the healthcare sector, you'll influence and foster a sense of urgency and accountability in your team. We value diversity, ethics, and wellness, and we’re dedicated to building a workforce that reflects a multitude of perspectives. Bring your leadership skills, analytical mindset, and a proven track record of success to Hims & Hers, where we not only care about our customers but also about our employees. Join us and help further our mission to empower everyone to achieve better health outcomes!

Frequently Asked Questions (FAQs) for Director, High Volume Recruiting Role at hims & hers
What are the main responsibilities of a Director of High Volume Recruiting at Hims & Hers?

The Director of High Volume Recruiting at Hims & Hers is responsible for defining the recruitment strategy across various sites, primarily focusing on pharmacy and fulfillment positions. This includes partnering with stakeholders, mentoring the recruitment team, and developing effective sourcing strategies to attract quality candidates while ensuring we meet ambitious hiring goals.

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What qualifications are needed to become a Director of High Volume Recruiting with Hims & Hers?

To qualify for the Director of High Volume Recruiting position at Hims & Hers, candidates should have a Bachelor’s degree or equivalent experience, along with over 13 years of progressive recruiting experience focusing on high-volume hiring, especially within pharmaceutical or healthcare sectors, and at least 6 years in a leadership role managing onsite or remote teams.

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How does the Director of High Volume Recruiting contribute to the culture at Hims & Hers?

As a Director of High Volume Recruiting at Hims & Hers, you play a key role in fostering a culture of accountability and collaboration. By managing and mentoring your team effectively, and by maintaining open communication with stakeholders, you ensure that the recruitment process not only meets operational needs but aligns with our core values of diversity and inclusion.

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What strategies does Hims & Hers utilize for effective high volume recruiting?

Hims & Hers employs a range of strategies for high volume recruiting, including building strong talent pipelines, utilizing data analytics to track recruitment metrics, and leveraging various sourcing channels such as job boards and recruitment marketing to attract the best talent quickly and efficiently.

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What is the typical career path for a Director of High Volume Recruiting at Hims & Hers?

The career path for a Director of High Volume Recruiting at Hims & Hers often begins with experience in recruitment or talent acquisition roles, progressing to leadership positions as one develops expertise in high-volume recruiting across various sectors, particularly healthcare. Successful leaders may further advance into executive roles within talent acquisition and human resources.

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Common Interview Questions for Director, High Volume Recruiting
Can you describe your experience with high-volume recruiting in healthcare?

When answering this question, highlight specific experiences you've had that relate to high-volume recruiting, particularly focusing on your capacity to manage large candidate pools, implement effective sourcing strategies, and meet tight timelines in a healthcare environment.

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How do you ensure alignment between recruitment strategies and business objectives?

To address this question, discuss the importance of collaborating with senior leadership and hiring managers. Explain how you assess business needs and adjust recruitment approaches to ensure that talent acquisition aligns with the company's operational goals.

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What metrics do you consider most important for tracking recruitment success?

Discuss key performance indicators such as time to fill, quality of hire, and candidate retention rates. Emphasize how you utilize data analytics to provide insights and make informed decisions during the recruitment process.

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How would you handle an underperforming recruiter on your team?

Showcase your leadership skills by explaining your approach to providing constructive feedback, mentoring, and setting measurable goals for improvement. This demonstrates your commitment to team development and accountability.

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What are your strategies for building a diverse talent pipeline?

Discuss various outreach strategies you’ve implemented to engage underrepresented groups and your experience in creating partnerships with organizations that promote diversity. Highlight the importance of inclusive recruitment practices and employer branding.

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How do you approach mentoring and developing your recruitment team?

Explain your philosophy on leadership and mentorship. Mention specific initiatives, training programs, or one-on-one meetings that promote professional growth and development among your team members.

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What role does technology play in your recruitment process?

Discuss the various recruitment tools and platforms you use to streamline workflows, track candidates, and analyze recruitment metrics. Highlight any experience you have with applicant tracking systems or candidate relationship management tools.

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How do you manage recruitment during peak hiring seasons?

Share your strategies for scaling recruitment efforts to accommodate high demand periods, such as proactively building candidate pipelines, collaborating with external agencies, and implementing efficient interview processes to maintain candidate engagement.

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Can you give an example of a successful recruitment campaign you led?

Provide a detailed example of a past recruitment campaign, including the challenges faced, strategies applied, and the outcomes achieved. This will demonstrate your ability to execute successful hiring initiatives.

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Why do you want to work at Hims & Hers as a Director of High Volume Recruiting?

Express your enthusiasm for Hims & Hers’ mission and values, and articulate how your experience aligns perfectly with the company's goals. Mention your passion for healthcare and your desire to contribute to innovative solutions in the industry.

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Hims & Hers Health, Inc. is a multi-specialty telehealth platform building a virtual front door to the healthcare system.

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Vision Insurance
Equity
Paid Time-Off
Medical Insurance
Mental Health Resources
Paid Holidays
Company Retreats
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 30, 2025

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